Lynnwood Work at Home Employees Connectivity Consulting Experts
System Design, Setup, Management and Call Center Consulting
Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Lynnwood organization to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Lynnwood, Washington businesses to succeed with any facet of creating a high-performing remote work ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and unified management.
Network Infrastructure for Telecommuters
Setting up the network infrastructure required to support an at-home workforce can be particularly challenging if you must accommodate a combination of personal hardware like PCs and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated and current IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help your company to implement a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a secure tunnel for authorized at-home workers to access IT assets situated at your corporate data center or in a public cloud. Progent can assist your company to deploy and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's AnyConnect client software to provide safe VPN tunneling for a broad range of devices such as Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and use a remote computer's desktop. This technology provides IT managers significant control over the digital environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier online support for deploying routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by the whole family and visitors, are frequently utilized by telecommuters to connect to their router for work. This can cause performance as well as cybersecurity issues. Progent can help you to resolve these issues by providing services that include Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access methods impact the speed and reliability of connections between telecommuters and the company data center. Line-of-business processes might demand backup Internet access in case the normal connection breaks. Progent offers expertise for selecting ISPs, selecting sensible bandwidth and data volume offerings, and integrating redundant Internet connections. See Internet access solutions.
VoIP Solutions for Telecommuters
Extending the corporate PBX system to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or older products for VoIP management. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice service that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and provide online deployment and debugging services.
Video Conferencing for an At-Home Workforce
A wide range of video conferencing products from major technology companies support virtual discussions, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent can help your organization to maintain your existing voice/video conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features such as voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to tune your WAN architecture to run them.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that deliver a cohesive user interface for sharing data and ideas throughout multiple sites and on a wide range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange Server since their first releases and can assist businesses to deploy these critical collaboration platforms to optimize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams can support chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for supporting its complete range of capabilities. For additional information about Progent's consulting services for Microsoft Teams, visit solution design and configuration consulting for Microsoft Teams.
SharePoint uses web entities to facilitate collaboration and knowledge sharing by providing policy-based access to content, workflow, and tools for looking through company-wide information silos. SharePoint enables you to create protected web portals that allows at-home workforce to view and update consolidated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint consulting services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, visit planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and colleagues anywhere can retrieve them safely through a browser. Included with Microsoft 365, OneDrive enables remote workers to co-edit documents. Revisions made offline are uploaded when you reconnect to the Internet. To find out about Progent's expertise for OneDrive, refer to Microsoft Onedrive configuration consulting.
Cloud Integration for Telecommuters
Progent offers fast and affordable remote support for enabling businesses to build, maintain and optimize cohesive network models that incorporate physical data centers, teleworkers, branches, and public cloud services. Progent offers expertise for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers resolve issues with public cloud access, identity, and cybersecurity.
Microsoft Azure is a leading family of cloud services that allows you to use infrastructure, servers, and key apps running on Microsoft's massive cloud. Microsoft Azure offers over 100 services services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent can also help you establish secure connections to Azure for telecommuters by setting up and debugging firewalls and VPN IPsec tunnels. To learn about Progent's support services for Azure, refer to Microsoft Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of client productivity applications and cloud services available by subscription. Office apps and services are marketed in a variety of bundles designed for users ranging from students and households to large enterprises. Progent can provide quick and affordable online access to experts knowledgeable about Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your teleworkers to achieve top business value. For details about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 integration expertise.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the benefits of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with public clouds. Microsoft has engineered Exchange Online to run smoothly with local deployments of Exchange, allowing customers to build hybrid cloud/onsite networks. Progent's Exchange consultants can provide occasional help to get you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your remote workers have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, refer to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's leading provider of cloud-based services. Progent can provide rapid and affordable online access to cloud integration consultants who can help your business to plan, implement, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help you to create a high-availability network architecture so your employees have a productive computing experience whether they are working from your main office, a remote branch, at home, or on the move. To find out about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud Platform is a popular suite of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your existing IT resources with the Google Cloud, and Progent's database consultants can show you how to make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can help your organization to set up virtual machines on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage, and simplify access control for telecommuters with GCP Cloud Identity services. Progent's experts can also help you to use GCP's management technology to administer and monitor your Google Cloud ecosystem. For information, go to Google Cloud Platform (GCP) consulting support.
Help Desk Services for At-Home Workers
A rapid, organization-wide transition to a teleworker workforce, which might be activated by an epidemic or as a component of a business continuity process, can overwhelm even a high-performing internal Call Center. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's nationwide network of remote technical support experts combined with enterprise-class ticketing and follow-up technology to provide an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from initial help requests to ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to check or revise the status of their current trouble tickets, add information, and upload screenshots and attachments. Support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to deal with advanced issues. For more information, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service allows you to augment your current Help Desk organization by splitting delivery of Call Center services seamlessly between your in-house IT support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support model based on the number one PSA tool for managing service requests and ticketing, establishing responsibility, monitoring progress, and generating reports. To learn how Progent's Help Desk Augmentation Services can enable your company to deliver world-class desktop support to your at-home employees, visit Progent's Help Desk Call Center augmentation Services.
Security for At-Home Workers
Work-from-Home (WFH) staff members typically utilize their own devices and usually operate in an unsecured physical space. This increases their vulnerability to cyber attacks and requires careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of security policies built on leading practices. Progent's veteran roster of cybersecurity support experts can assist your business to plan, deploy and maintain an effective security solution that protects vital information assets in networks that include an at-home workforce.
Firewalls allow you to build a network that can be securely accessed by on-premises users and by telecommuters, mobile users, suppliers, clients, and the public. Modern firewall devices permit you to assign and manage appropriate permissions to different groups of users and to expand your network and adjust your security as your business evolves and as network attacks become increasingly sophisticated. Progent supports both new and legacy firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, see firewall support services.
Remote Endpoint Security Monitoring makes it easy to track the disparate devices used by remote workers and either reject or identify and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on every protected endpoint device, watching all activity and utilizing advanced behavioral threat analysis from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is discovered, ProSight ASM immediately disconnects the targeted endpoint device from the corporate network to quarantine the malware. Since the ProSight ASM agent is self-contained, endpoints remain protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight ASM, refer to remote endpoint security monitoring for teleworkers.
Progent's Duo authentication Managed Services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected application and give your password you are asked to confirm your identity via a device that only you have and that uses a different network channel. A broad range of devices can be utilized for this second form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You may register several validation devices. For more information about ProSight Duo identity authentication services, see Duo MFA two-factor authentication services for telecommuters.
Security Audits can assess the vulnerability of your network to all classes of external and local security attacks for an environment that incorporates an at-home workforce. Progent can run remote, automated security inventory software for rapidly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security professionals with top certifications including CISA, CISSP, and GIAC, can help you to evaluate your procedures and governance policies and review your WAN architecture to enable you to design top-level protection for your telecommuters.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your at-home environment and your internal and perimeter networks so you can expose, rank, remediate, and verify security weaknesses before malicious hackers can take advantage of them. Progent can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network in order to evaluate your current security posture. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to design and deploy a cohesive cybersecurity strategy that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT resources. To find out more details about Progent's threat analysis services powered by on NodeZero's penetration test products, refer to Consulting Support for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing key areas to focus on for securing a network that supports work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
The field of Data Protection covers backing up and recovering critical data in order to avoid data loss and minimize recovery time in the event of storage system failures due to hardware issues, programming glitches, human mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to architect and manage in hybrid environments that combine in-house data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for an at-home workforce must address multiple types of personally owned endpoint devices. Progent can provide quick online help from consultants knowledgeable about a wide range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud storage and includes granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity plans typically anticipate circumstances that call for a quick changeover to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity planning consultants can help your business to create, document and test a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a unified solution for protecting corporate data by managing local, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Managed endpoint devices can be personally owned or company owned. Network administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and validate applications on devices, push updates and certificates, configure policies for accessing information and networks, set passwords, establish VPN connections, control how telecommuters share data, set up threat defense, ensure security compliance, and delete sensitive data from missing, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Google Android, Windows, and macOS endpoints. For information about Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your teleworkers, refer to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep off-premises endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a one-time purchase. Key features of Workspace ONE include fast remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Lynnwood, Washington organization, phone
An index of content::
Hybrid cloud integration Consultant
Hybrid cloud integration Consultant Services
Progent can help your IT team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that combine on-premises IT assets along with one or more public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Security Assessment Professional
Top Quality Consultant Services Web Application Security Testing
Progent has created several security service bundles intended to deliver larger institutions a professional and comprehensive security assessment from a team of premier security engineers. All Progent's network security assessment packages feature a suite of procedures like automated scans from within and from beyond the company security perimeter, expert analysis of scan results by certified security engineers, production of a report explaining the results, plus an interactive concise executive outbrief and an extensive live review for in-house network engineers.
IT Consulting DNA Center
Wave 2 Wi-Fi controller Network Consultant
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user type and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Check Point 5000 Firewalls Security Company
Firewall Configuration Check Point ZoneAlarm
Progent's Check Point firewall experts can help you design, integrate, and manage firewall environments that rely on Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Remote Consulting Spam filter
Outlook Networking Consultant
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
eCommerce Developer Firm
Microsoft Access Report Integration Firm
For custom program development, Progent can supply software design consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
24 Hour Remote Workers Endpoint Security Consulting
Computer Consulting Offsite Employees Endpoint Security
Progent can assist small and medium-size businesses to implement endpoint device security protection systems and provide cleanup expertise for teleworkers.
Barracuda Networks F1000B Series Firewalls Firewall Configuration
Barracuda Networks SSL VPN Security Audits
Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centralized management encompassing your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your go-to resource for network help, administration, training, and security consulting.
Windows Server 2016 Integration Online Help
Configuration Windows Server 2016 Hyper-V
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR system built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
WLAN Site Survey Specialist
Wi-Fi RF Spectrum Analysis for Wi-Fi Specialist
Progent's wireless site survey services make it easy to design, install and debug a Wi-Fi network customized for your environment, providing your business a WLAN that has the coverage, speed, density, QoS, security, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Remote Support 802.11x Wi-Fi Site Survey
Remote Technical Support Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi network optimized for your facilities, providing you a WLAN that delivers the coverage, performance, density, QoS, data protection, and hand-off ability your business needs. Wireless survey services from Progent include online predictive analysis for planning a wireless LAN and onsite survey services for validating, tuning, and troubleshooting a functioning wireless network.
Compensation for Computer Consulting Subcontractor
After Hours Home Based Jobs Compensation for Computer Consultant
Progent's compensation structure is built on contribution, so similar to being a freelance consultant, your income is directly tied to your work effort. Some Progent consultants stress quality of life and elect to consult at an easy pace, utilizing our flexible schedule to follow personal enthusiasms like hiking, motorcycle racing, skiing, surfing, travel, or sharing free time with relatives and acquaintances. Other consultants use the chance to make major dollars through hard work and extended days. Progent fully supports either side of the spectrum plus everything in between.
Cisco AnyConnect Online Troubleshooting
Cisco ASA Firewall integration Network Engineer
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
ASP Designer
Crystal Programming Companies
For custom application creation, Progent can supply programming experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Slackware Linux Consult
After Hours Slackware Linux Technology Professional
If you are developing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your area of strategic expertise without the constant distraction of managing your company information system. Through the use of automated network monitoring and by delivering online and on-site support as your company needs it, Progent offers an economical solution for supporting an IT system that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring services, and Helpdesk outsourcing.
Configuration Microsoft SBS 2011
Remote Support SBS 2003
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET products bundled with Small Business Server requires a computer consultant with real-world experience planning and building cohesive, comprehensive business network environments. Progent's Small Business Server professionals have an average of over 10 years of background supporting computer networks based on Microsoft technology. This background assures you success in installing, administering, and maintaining IT environments that incorporate the Microsoft SBS Server package of servers and applications.
Windows 2008 R2 Remote Troubleshooting
Windows Server 2008 R2 Support Services
Windows Server 2008 R2 features outstanding levels of speed, protection, availability, scalability, and flexibility that accelerate output of local, remote, and mobile workers. Progent's network professionals can provide affordable remote consulting, technical support, and training services to assist you to plan, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.
SCCM 2016 Boundary Groups Help and Support
SCCM 2016 and Windows Server 2016 Network Consulting
Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Top Quality Microsoft Certified Partner Support and Integration System Center 2016 Data Protection Manager
24x7 System Center 2016 and Exchange Online Integration Online Support
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT consulting experts. With Progent's affordably priced IT support programs, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, protection, and performance.
Co-managed Help Desk Online Help
Supplemental Call Center IT Services
Progent's Shared Call Center service allows your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Expert Microsoft Certified Windows 2012 Clustering Network Consulting
Urgent IT Consulting Windows 2012 R2 Cluster Shared Volumes
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the advantages of adopting Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and show you how to automate the management of failover clusters.
Small Government Engineers
24 Hour County Government Cisco Technology Professional
Progent has extensive experience providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in providing expert remote IT consulting and has delivered IT solutions to organizations in all 50 states. Remote support eliminates travel costs and solves issues more quickly than on-premises support.
Flex Series Wireless Controller Integration Support
CCIE Expert Certified 3504 wireless controller Technical Support Services
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting threats and filtering network traffic according to user type and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Windows Server 2016 IT Consultants
Windows Server 2008 Support and Integration
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad familiarity with designing and integrating cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's consulting services can help you with planning, installing, administering, and supporting Windows Server solutions that maximize the productivity of your computer network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
MongoLock ransomware recovery Consulting Services
Consultant Ryuk ransomware recovery
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Exchange 2000 Upgrade Consulting
Microsoft Exchange Support Services
Progent is one of the most expert information technology consulting companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Telecommuter Collaboration Software Onsite Technical Support
Onsite Technical Support At Home Employees Collaboration
Progent can assist small and medium-size organizations to deploy collaboration technology to allow their at-home workforce to engage in positive teamwork with colleagues and other stakeholders.
Microsoft Proxy Server Integration Support
Microsoft Proxy Server IT Consulting
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Small Office IT Outsourcing Microsoft Consulting Best Practices
Best Practices Migration
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world industry background, at the forefront of network service, performing a broad variety of technical projects for a large array of clients. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just world-class IT capability, but also a support engineer with proven approaches for applying technical knowledge to fix real-world network problems rapidly.
64-bit Migration Professional
64-bit Processing Consult
Progent's Microsoft-certified consultants can assist you to update your desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit desktop computing, design an affordable migration strategy that reduces operational disruptions, and offer inexpensive, professional online help to aid your organization to install 64-bit desktop operating systems and applications on your existing hardware.
Migration Consulting Exchange 2003 Server
Network Consultants Microsoft Exchange
Progent's Microsoft-certified engineers offer computer support and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Amazon Glacier integration Development Company
Amazon AWS Machine Image Development Firms
Progent offers affordable remote support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers occasional expertise to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
BlackBerry Software Support and Setup
RIM Blackberry Professionals
Progent offers the support of RIM BlackBerry-certified professionals who can help small companies to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven online support model, provides small companies an efficient solution for integrating BlackBerry technology productively into their IT network.
QTS Sacramento Natomas Data Center Professionals
QTS Data Center Sacramento Specialists
The QTS Colocation Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your company is planning on moving your main or offsite backup equipment to Herakles/QTS, Progent can provide a variety of cost-effective consulting services such as colocation relocation, system deployment and updates, infrastructure improvements, project management services, virtual server configuration, offsite monitoring, streamlined system management, software programming, disaster recovery planning, security assessment, and the use of the Progent Test Lab.
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