Enlarging your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Madison company to pick the appropriate tools and follow best practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from on demand guidance for getting you past challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Madison, Wisconsin businesses to with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Infrastructure for Telecommuters
Setting up the network infrastructure required to support an at-home workforce can be particularly complicated if you must accommodate a mix of personal equipment like PCs and notebooks, routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online help for both outdated as well as modern technologies in virtual office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for implement necessary upgrades. Support services available from Progent to assist your company to create a productive telecommuting infrastructure include:

  • VPN technology makes it possible to establish a secure tunnel for authenticated at-home employees to use IT resources located at your corporate datacenter or in a public cloud. Progent can assist you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to view and use a data center PC's desktop. This gives network managers significant control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert online consulting for integrating routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create throughput as well as security issues. Progent can assist businesses to mitigate these issues by delivering expertise like Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access methods affect the performance and availability of connections between telecommuters and the company network. Mission-critical applications may require redundant Internet access in case the primary connection breaks. Progent offers expertise for identifying ISPs, picking appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Madison, Wisconsin company, call 1-800-993-9400 or refer to Contact Progent.