Expanding your telecommuter workforce may have a significant impact on network infrastructure, security, and company culture. Progent has 20 years of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Memphis organization to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Memphis, Tennessee businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, data security, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure needed for a remote workforce can be especially challenging if you must manage a combination of worker-owned equipment like desktop computers and laptops, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware releases. Progent's experience providing online support for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your available network infrastructure and offers fast access to expertise for implement essential updates. Support services offered by Progent to assist your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology makes it possible to create a secure tunnel for authorized at-home employees to access IT assets located at your company datacenter or in the cloud. Progent can help your company to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a data center computer's desktop. This gives IT managers significant control over the digital environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide expert remote consulting for configuring home routers from a range of manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause performance and security problems. Progent can assist you to resolve these issues by providing expertise like Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti wireless access point integration help.
- Internet access solutions impact the speed and reliability of connections between telecommuters and the corporate data center. Line-of-business applications may require redundant Internet connections in case the primary connection fails. Progent offers guidance for identifying Internet service providers, selecting appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet connections. See Internet access integration services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Memphis, Tennessee organization, call 1-800-993-9400 or visit Contact Progent.