Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and company processes. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Naples organization to select the appropriate technologies and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Naples, Florida businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Expanding the business phone environment to include teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or legacy platforms for IP voice management. Progent can help businesses of all sizes to design or tune a remote IP voice service that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager supports other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Naples, Florida business, call 1-800-993-9400 or refer to Contact Progent.