Enlarging your telecommuter workforce may have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Reading organization to select the right technologies and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Reading, United Kingdom businesses to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

IP Voice Integration for Teleworkers
Extending the corporate PBX system to include teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can help businesses of all sizes to design or maintain a remote VoIP service that delivers the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. CUCM supports other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Reading, United Kingdom organization, phone 1-800-993-9400 or go to Contact Progent.