Reading Telecommuters Connectivity Consulting Partner
IP Voice Solutions Consulting
Enlarging your remote workforce can have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Reading organization to select the right technologies and adhere to leading practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can help Reading, United Kingdom organizations to succeed with any facet of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.
IP Voice Integration for Telecommuters
Extending the company PBX environment to include teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or older products for IP voice management. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations optimize their existing Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. CUCM manages other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide online integration and debugging services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Reading, United Kingdom company, call
An index of content::
Largest Professional ProSight Behavior-based Antivirus
ProSight Endpoint Protection Information Technology Consulting
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology by SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats.
Printer firmware patch management Consulting Services
Professionals iPhone patch management
Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, network appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Network Services Monitoring Network Consulting
Remote Network Troubleshooting Computer Consultants
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances like routers, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance bottlenecks.
Customer Relationship Management Outsourcing
Customer Relationship Management Remote Technical Support
Microsoft CRM helps small businesses build profitable customer relationships. Built-in Sales and Customer Service modules allow in-house staff to share data to help promote selling success and offer consistent, effective customer service. Progent can set up the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
Catalyst Switch IOS Consultant
Catalyst 3560 Switch Integration Services
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switching technology allows you to deploy capabilities to make your network infrastructure highly robust to handle real-time needs, expandable to facilitate future growth, secure enough to guard restricted information, and designed for prioritizing and managing all traffic to streamline network performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches appropriate for your company. In addition, Progent's CISM certified security consultants can show you how to develop a comprehensive security policy and configure Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Hybrid Microsoft 365 and Exchange On-site Support
Support Outlook autodiscover
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and within budget.
Citrix Virtualization Professionals
XenMotion Specialist
Progent's Citrix-accredited consultants can help your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also assess your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, protection, uptime, and recoverability.
Small Business Online Support Services
Small Company Help and Support
If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your business from dependence on single freelance consultant while giving you affordable and reliable access to high-quality technical support. By delivering IT support help when you require it, providing advanced expertise for critical technologies, delivering value-added support such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an economical solution for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to build and support a robust and safe information system and to benefit from quick access to the skilled support typically available only to businesses who can afford a sizeable in-house IT organization.
ProSight Remote Desktop Monitoring Network Consulting
ProSight Server and Desktop Management Online Help
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of vital assets.
Cisco AnyConnect Configuration
Urgent ASA 5500-X Firewall with Firepower Remote Troubleshooting
Progent's Cisco-certified CCIE network engineers can assist you to maintain your current PIX 500 or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
At Home Employees Video Conferencing IT Services
At Home Workforce Video Conferencing Remote Consulting
Progent can help small and medium-size businesses to configure and troubleshoot teleconferencing applications to allow their at-home workers to collaborate effectively with teammates and customers.
Cisco VoIP Phones and Unified Communications Technical Support
Consultant Voice Over IP Phones
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Dynamics GP Crystal Reports IT Consulting
Dynamics GP Report Writer Specialists
Dynamics GP software includes analysis and reporting features that let you track all operations, revenues and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into valuable management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce applications that integrate transparently with Microsoft Dynamics GP.
Technology Consulting Comprehensive Event Management
Microsoft System Center Operations Manager Specialist
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.
24 Hour Exchange 2019 Mailbox Server Online Consulting
Exchange 2019 Hybrid Deployment Outsourcing
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Top Ranked wireless controller Online Technical Support
Online Technical Support 2500 Wireless Controller
Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and location. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller solutions.
Work at Home Technical Support
Biggest Specialist Remote Workers
Progent has 20 years of experience helping small and mid-size companies to plan, deploy, tune, administer, and debug IT networks that support telecommuters.
Colbolt Linux Consultant
CentOS Linux On-site Technical Support
Progent's Linux consulting services offer small companies and developers support for managing and supporting Linux computers that operate with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise provides you with a convenient one-stop source to help you create and manage a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Windows 8.1 Help Desk On-site Technical Support
Windows 8.1 BitLocker Consulting Firm
Microsoft Windows 8.1 is designed to run on computers ranging from smartphones and tablets to power-user desktops. A wealth of innovative capabilities, including its touchscreen interface and iconic live tiles GUI, provide a wide range of advantages for companies who know how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and make sure you derive significant competitive advantage from the operating system's various new and enhanced technologies.
Anti-Spam Subscription
Postini Technical Support Services
E-Mail Guard is Progent's economical anti-spam and virus protection service that gives small companies enterprise-quality protection from spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed antispam and antivirus services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server vendor, hardware type, or data center location.
Engineer Great Plains Migration
After Hours Online Technical Support Dynamics GP Software
important features of Dynamics GP software include a modular design that lets you buy just the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that allow you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to business data, the capability to process information from almost any db software or desktop software into Microsoft GP, plus an open design that makes it easy to create custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP consultants to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Project Design Technology Professional
Project Planning Technology Professional
For advanced project management assistance, Progent can provide the services of veteran IT professionals with years of experience in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise clients follow leading practices to make sure strategic projects are completed on time and on budget.
Offsite Workers Endpoint Management Configuration
Work at Home Endpoint Management Specialist
Progent can assist small and medium-size organizations to deploy centralized remote endpoint management tools for administering endpoints used by at-home workers.
Specialists Windows 7
Microsoft Windows 7 Consultant
Progent's certified engineers can help your company to test
On-site Support Double Take Replication Manager
DoubleTake Carbonite Replication Technology Consulting Services
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize businesses a variety of affordable solutions for replicating and restoring business-critical applications including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite products into small business information systems to achieve a high level of fault tolerance and disaster recovery capability at a budget-friendly cost.
Windows Server 2022 upgrade Remote Troubleshooting
After Hours Windows Server 2022 Storage Spaces Direct Remote Support Services
Progent's Microsoft-certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
After Hours Microsoft Certified Expert ISA 2004 Server Specialist
ISA 2004 Standard Edition Server IT Services
Progent's certified ISA Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security needs without limiting your productivity.
MFA and Single Sign-on (SSO) On-site Support
Network Consultant Duo Identity Authentication
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Android, and other personal devices.
Spotlight and Outlook for Mac Technology Consulting
IT Consultants Entourage
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and transmit email, examine the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Small Office Computer Network Service Company
Small Office Information Technology Outsourcing Companies
For small businesses considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Computer Security Specialist Juniper SSG350M Router
Juniper SSG Series Router Security Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Urgent Cisco Prime Infrastructure Remote Support Services
Aironet Wi-Fi Access Point Consulting
Progent's Cisco certified wireless networking experts offer affordable remote and onsite help for end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist your business to plan and maintain wireless environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Co-managed Service Desk Computer Consultants
Virtual Help Desk Technical Consultant
Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk services seamlessly between your IT staff and Progent's roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
24x7x365 Network Consultant Catalyst 4900 Switch
Catalyst 3650 Switch Specialists
Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move efficiently from legacy appliances to modern devices.
Short Term IT Staffing Services Network Consultants
Microsoft and Cisco Authorized Expert Temporary IT Admin Staffing Technical Support Services
Progent's short-term IT staffing services allow you to meet sudden increases in demand for network support personnel without incurring the costs and hassle that come with vetting and hiring reliable technical workers and without increasing your permanent workforce.
Specialists Duo Two-factor Authentication (2FA)
Two-factor Authentication (2FA) Network Consulting
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other personal devices.
Microsoft Certified Expert Microsoft 365 and iOS Support Outsourcing
Computer Consulting Microsoft 365 mail flow
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email infrastructure to reduce hardware expense and management hassle. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your business needs and IT budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.
Ryuk ransomware cleanup Specialists
Avaddon ransomware recovery Services
Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Specialist ransomware removal and file recovery
Consultant WannaCry ransomware recovery
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Exchange 2003 Computer Consulting
Exchange 2003 Server Upgrade Help
Progent's Microsoft Certified engineers can provide world-class consulting for major implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server installations or updates and can supply onsite technicians to help large companies with deployments of Microsoft Exchange in the or any area served by Progent's consultants.
FreeBSD IT Outsourcing
Award Winning FreeBSD Help
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
Professional SQL Server Replication
Microsoft SQL Consult
SQL Server 2005 delivers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of designing, integrating, administering, and accessing company data and analytical programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Emergency Consultant Rates Repair
Consulting Hourly Cost Small Business IT Support Firm
Progent's pricing policy is to charge for remote support and in-person visits per minute. As a result, you are invoiced exclusively for received support. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in regions where Progent offers in-person service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup charge and asks no retainer for services delivered during regular business hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
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