Enlarging your remote workforce can have a major impact on network architecture, security/compliance, and company processes. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your New Haven organization to pick the appropriate technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist New Haven, Connecticut organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Security for Telecommuters
Work-from-Home employees commonly utilize their own computers and often work in an unsecured physical area. This situation increases their susceptibility to malware threats and requires careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the creation of policies built on leading practices. Progent's veteran group of IT security solutions experts can help you to plan, deploy and maintain an effective cybersecurity solution that guards vital information resources in networks that include telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network that can be securely utilized by local users and by teleworkers, mobile employees, vendors, clients, and the public. Modern firewall appliances allow you to assign and manage different access rights to various classes of users and to expand your IT network and adjust your security as your business evolves and as network attacks become increasingly complex. Progent works with both current and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, see firewall configuration and support expertise.

Remote Endpoint Monitoring and Management Services for At-Home WorkersRemote Endpoint Monitoring makes it easy to track the disparate computers used by teleworkers and either block or identify and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each protected endpoint, watching all activity and utilizing state-of-the-art behavioral threat analysis to detect new threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the infected device from the corporate network to contain the malware. Since the ProSight ASM agent is self-contained, endpoint devices remain protected even when they are disconnected from the Internet. To learn more about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.

Two-factor Authentication (2FA) Services for Remote WorkersProgent's Duo MFA managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a secured application and give your password you are requested to verify who you are on a device that only you possess and that uses a separate network channel. A broad range of devices can be utilized as this added means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For details about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all types of outside and internal security attacks for an environment that includes an at-home workforce. Progent can run online, automated cybersecurity analysis scanning for quickly and economically uncovering a wide variety of security holes that can be found via the Internet. Progent's security assessment experts, which can be managed by security professionals with top credentials such as CISM, ISSAP, and GIAC, can help your business to evaluate your procedures and policies and review your IT infrastructure to allow you to implement top-level security for your an at-home workforce.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for protecting a network that supports telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your New Haven, Connecticut organization, call 1-800-993-9400 or visit Contact Progent.