Jacksonville Work at Home Employees Solutions Support
System Planning, Integration, Management and Call Center Consulting and Support Services
Enlarging your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Jacksonville organization to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide services that go from on demand expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Jacksonville, Florida businesses to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, endpoint security, data protection solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed to support a remote workforce can be particularly complex if you have to manage a combination of worker-owned equipment like PCs and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated and current technologies in remote office solutions enables you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for implement necessary upgrades. Services offered by Progent to help your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity allows you to create a secure tunnel for authorized remote employees to access IT resources situated at your company datacenter or in a public cloud. Progent can assist your company to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your remote workers to set up Cisco's popular AnyConnect software for safe VPN connections for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and use a remote computer's desktop. This technology gives IT managers substantial control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide expert online support for configuring home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting an entire household and guests, are commonly used by telecommuters to access their Internet router for work. This can cause performance and cybersecurity problems. Progent can help businesses to resolve these issues by providing services like Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi access point setup help.
- Internet access solutions impact the performance and availability of connections between telecommuters and the company network. Business-critical processes might demand backup Internet access in case the normal connection fails. Progent can provide guidance for selecting service providers, selecting sensible bandwidth and data volume offerings, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.
IP Voice Integration for Telecommuters
Extending the company PBX system to accommodate remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-based VoIP products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for VoIP solutions. Progent can assist businesses of any size to plan or tune a remote VoIP service that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations tune their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used across the network. Unified Communications Manager supports other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consultants.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see CallManager consulting.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and provide on-demand configuration and troubleshooting services.
Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from major vendors enable online discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your existing conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help your business to tune your network architecture to host them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, providing a rich ecosystem of applications that deliver a cohesive user interface for sharing information across a corporate network and on a broad range of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange since their initial releases and can help your company to configure these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for delivering its complete range of capabilities. For additional information about Progent's support services for Microsoft Teams and Teams Premium, see solution design and deployment consulting for Microsoft Teams.
SharePoint utilizes web entities to enable collaboration and information sharing by offering policy-based delivery of content, business processes, and tools for searching through enterprise-wide business data. SharePoint allows you to create protected web portals that permits at-home workforce to see and update aggregated business intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, refer to integration consulting for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud-based storage service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues can share them securely via a web browser. Included with Microsoft 365, OneDrive enables remote employees to co-edit documents. Edits made offline are uploaded when you reconnect to the Internet. For details about Progent's consulting services for OneDrive, see Onedrive configuration experts.
Cloud Integration Services for Remote Workers
Progent offers affordable remote assistance for enabling organizations to create, maintain and optimize integrated network architectures that incorporate internal data centers, telecommuters, branch offices, plus public cloud resources. Progent offers top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix problems with public cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a popular family of cloud software and services that allows you to utilize infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and restore systems with Azure Backup. Progent's cloud experts can also help you create protected access to Azure services for teleworkers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's expertise for Azure, refer to Microsoft Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity applications and cloud services offered by subscription. Microsoft applications and cloud services are provided in a selection of bundles designed for users ranging from students and households to large enterprises. Progent offers fast and easy remote contact with experts knowledgeable about Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers top business value. For information about Progent's support services for Microsoft 365, visit Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product line. Exchange Online provides the benefits of lower costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with local deployments of Exchange, allowing customers to build hybrid information systems. Progent's certified Exchange experts are available for occasional help to get you through challenging technical bottlenecks and also offer end-to-end project management outsourcing to ensure your teleworkers have convenient and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's support services for Exchange Online, visit Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's biggest source of cloud-based services. Progent offers fast and affordable online contact with cloud integration experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help your company to build a high-availability network architecture to make sure your users have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration support.
Google Cloud Platform is a leading collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to expand your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your critical apps cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent's consultants can help you to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and simplify identity control for teleworkers with Google Cloud Identity services. Progent can also assist your business to utilize GCP's management tools to control and track your Google Cloud ecosystem. For details, go to Google Cloud Platform (GCP) integration support.
Help Desk Support for Teleworkers
A fast, company-wide switchover to a from-home workforce, which might be the result of a pandemic or as part of a disaster recovery plan, can overstretch even the most efficient in-house Support Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk services leverage Progent's extensive team of online IT support experts combined with enterprise-class trouble ticketing and follow-up software to offer an economical, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to check or revise their active trouble tickets, enter details, and upload screen captures and attachments. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop support rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to resolve complex issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows you to expand your existing Call Desk organization by splitting responsibilities for Help Desk Call Center support services seamlessly between your in-house support personnel and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Call Desk service is based on a co-sourcing support solution based on the leading professional services automation (PSA) tool for managing help requests and ticketing, establishing ownership, monitoring progress, and generating reports. To find out how Progent's Help Desk Call Center Supplementation Services can help your company to provide best-in-class technical support to your at-home employees, go to Progent's Help Desk supplementation Services.
Security for Telecommuters
Work-from-Home employees typically utilize their own computers and often operate in a poorly secured physical area. This increases their vulnerability to malware attacks and requires judicious deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough end-user education, and the development of policies built on leading practices. Progent's veteran group of cybersecurity support consultants can help you to plan, configure and maintain an effective security solution that protects critical IT assets in networks that include telecommuters.
Firewalls enable companies to create a network that can be safely accessed by on-premises users as well as by at-home workers, mobile workers, vendors, clients, and other stakeholders. Next-generation firewall appliances allow you to configure and manage appropriate permissions to various groups of users and to expand your IT network and adjust your cybersecurity posture as your business evolves and as cyber threats become more sophisticated. Progent works with both current and legacy security devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall support services, refer to firewall integration and support services.
Online Endpoint Security Monitoring makes it easy to track the disparate devices utilized by telecommuters and either reject or identify and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint, watching all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to identify new attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the infected device from the network to contain the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, refer to remote endpoint monitoring for teleworkers.
Progent's Duo authentication Managed Services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and give your password you are asked to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this second means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can register several validation devices. For more information about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the exposure of your network to all classes of external and local security threats for an environment that incorporates remote workers. Progent can deploy remote, automated security inventory software for rapidly and affordably uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's security audit experts, which can be provided by security professionals with advanced certifications including CISM, CISSP, and GIAC, can help your company to evaluate your processes and governance policies and review your IT architecture to allow you to design top-level security for your teleworkers.
Horizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks to help you uncover, prioritize, remediate, and verify security vulnerabilities before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal network in order to evaluate your present security profile. Progent's NodeZero experts can also help you to harden your existing network security and can assist you to design and implement a unified cybersecurity strategy that streamlines management and delivers optimum protection for on-premises, cloud-based, remote, and perimeter IT assets. To learn additional information about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, refer to Consulting Support for NodeZero's PEN Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to focus on for securing an IT environment that supports work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection involves backing up and recovering critical information so as to prevent data loss and reduce restoration time in the event of storage failures resulting from equipment breakdowns, programming glitches, operator mistakes, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to design and manage in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for at-home workers must cover multiple kinds of personally owned endpoint devices. Progent offers quick remote help from consultants knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Popular backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that call for a temporary changeover to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity consultants can assist you to produce, document and validate a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a unified platform for safeguarding corporate data by managing on-premises, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and software. Managed endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate applications on devices, push updates and certificates, set up policies for permission to access data and networks, manage passwords, create VPN tunnels, control how teleworkers share information, set up threat defense, verify security compliance, and wipe corporate information from lost, stolen or decommissioned endpoint devices. Microsoft Intune works with Apple iOS, Google Android, Windows, and macOS computers. For details about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workforce, go to Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that allows network administrators to keep off-premises endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, application management, and configuration management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product via a perpetual license. Top features of VMware Workspace ONE include rapid remote deployment of new notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based services. To learn about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Jacksonville, Florida organization, call
An index of content::
Microsoft Exchange Computer Consultant
Microsoft Exchange Upgrade Online Support Services
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Largest Private Cloud Integration Engineer
Professionals ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization techniques that enable small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Google GCP Cloud solutions Professional
Google Cloud Dialogflow Professional
Progent offers cost-effective online and on-premises support to help organizations to migrate any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Windows, UNIX, Solaris Remote Support Services
Windows and Solaris On-site Technical Support
Progent's UNIX platform consulting experts offer small companies and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise provides you with an easy single consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Hornetsecurity Altaro VM Backup Integration Computer Consulting
Hornetsecurity Altaro VM Backup and VMware ESXi Integration Support
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.
CISSP Certified Security Security Evaluation Horizon3.ai NodeZero Penetration Testing
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Cybersecurity Firms
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to verify your security defense systems and policies are correctly configured and effective.
Employment Opportunities Contract ERP Consultants
Freelance Mac Consultants Contract
Our Experts Team provides support in important areas that include Macintosh networking and programs; Consulting for Linux, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and vertical application help; Chief Information Officer, business analyst, and project management services; Special applications design and deployment; Web, eCommerce, EDI, and customer information portal development and deployment; SQL management and performance help; Business information expertise; and Telecom architecture consulting.
24 Hour SCOM 2012 Application Monitoring IT Consultants
Microsoft System Center 2012 Operations Manager Network Consulting
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Consultants Windows 11 Wigets
Technical Consultant Windows 11 and TPM
Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning, and Help Desk Call Center services.
CISSP Certified Cybersecurity Services
CISSP Certified Cybersecurity Manager Specialists
Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office from modern malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.
wireless controller Setup and Support
Wave 2 wireless controller Troubleshooting
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless APs, optimizing wireless performance by reducing the impact of RF congestion, improving wireless uptime with rapid failover, and hardening security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Remote ASA 5520 Firewall Consultant Services
Top Ranked Cisco ASA 5500 Firewall Support
Progent's Cisco certified networking experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Colbolt Linux Network Consultant
Redhat Linux Engineers
Progent's Linux consulting services provide small and mid-size companies and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise provides you with an easy one-stop source to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
iPhone patch management Consultant Services
Top Cisco switch patch management Consult
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers and scanners, network appliances like routers and wireless APs, and IoT devices such as alarms and robotics.
NetApp MetroCluster Design Services
NetApp MetroCluster Troubleshooting Technology Professional
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently following best practices.
Hornetsecurity Altaro 365 Total OneDrive Backup On-site Support
Altaro 365 Total Backup Online Help
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Hybrid cloud integration Consultant Services
Microsoft Certified Expert Specialists Hybrid cloud integration
Progent can assist your IT team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets as well as one or more public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
ProSight Email Guard Content Filtering Service Consultants
ProSight Email Content Filtering Service Professional
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Microsoft Certified Expert Technology Consulting Exchange 2003 Server
IT Services Exchange Server 2007
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining email solutions for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers security, fault tolerance, easy connectivity for off-site and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K. Progent can also help small or medium businesses to migrate to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Consulting Support for IT Service Firms Remote Consulting
Consulting Support for Network Service Firms Online Troubleshooting
Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting experts under your own brand as a seamless arm of your IT services staff.
Exchange 2019 Data Loss Prevention Consultant
Open Now Exchange 2019 Microsoft 365 Integration Online Support
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
IT Consulting Companies Microsoft Windows
Consulting Services Microsoft
Progent's computer outsourcing services for small businesses feature designing Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, resolving stubborn integration issues, and creating a comprehensive security strategy. Progent can help you maximize system availability and performance with non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for major migrations and can help with requirements definition, product identification, bill of materials development, vendor qualification, purchasing coordination, and full documentation. Progent's computer outsourcing service also includes training for office productivity software such as Microsoft Office.
Consult Microsoft Windows 11 Configuration Manager
Migrations Microsoft Windows 11 Upgrade
Progent's Windows 11 consultants offer a variety of services for Windows 11 such as Microsoft 365 integration, mobile device management, at-home workforce connectivity, data and identity security, automated provisioning, and Help Desk Call Center services.
Remote Support Network Engineers Job Openings
Work from home Cisco Certified Openings
Progent's productive atmosphere will allow you to become a more capable professional by enhancing your technical knowledge and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the top professional talent for you to operate with, offering a state-of-the-art system infrastructure, using proprietary application utilities to enable the maximum quality of service, and by optimizing our operational models for attracting and retaining customers.
Consultancy ransomware removal and data restore
Dharma ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Firewall Support VPN Security
Firewall Network Install Firewall Security
Progent provides businesses of any size professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right products from a variety of vendors to achieve your security goals while staying within your spending limits.
24/7 Microsoft MCP Contract Job Opportunities
Network Consulting Positions
Progent is seeking to hire full-time, solutions-driven Microsoft certified consultants with MCSE credentials; Cisco certified system consultants with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security certification; and high-end system architecture experts with experience in mobile solutions, wireless networking, high uptime, disaster recovery, information preservation, and server virtualization. Progent also seeks employees to join our staff of help desk support technicians and remote troubleshooting professionals. In addition, We are looking for experienced managers able to operate effectively in our fast-paced, virtual office culture.
WatchGuard Firebox M270 Firewall Protecting
Information Technology Consulting WatchGuard Firebox M4800 Firewall
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Linux with Windows Consultancy
Windows, Linux, UNIX, Solaris Online Troubleshooting
If your company computer system combines Linux technology with MS Windows, Progent can assist you to integrate your computers into a cohesive network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, superior performance, and strong security. Progent's Linux and Windows integration support offerings include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network support and repair, in-person technical support, and Helpdesk support.
ISA 2004 Firewall Specialists
Consultant ISA Server
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security designs for information systems with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your information security needs without limiting your productivity.
Windows 11 MDT Specialist
Windows 11 Compatibility Testing Small Office Computer Consulting Services
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud and hybrid solutions, mobile management and synchronization, at-home workforce access, security and compliance, automated provisioning, and Help Desk support services.
Barracuda Networks F80B Series Firewalls Security Consulting
Barracuda Networks Email protection Protection
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services encompassing your whole enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to resource for technical guidance, maintenance, training, and cybersecurity consulting.
Consulting Services Firm Microsoft Office System
Technical Consultants Microsoft Office System
Progent's IT outsourcing services provide affordable network support for small companies. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate risks, permitting IT service expenses to grow in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust system architecture for your vital business software based on Windows.
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