Expanding your at-home workforce can have a major impact on network infrastructure, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Fort Wayne organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide support services ranging from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can assist Fort Wayne, Indiana organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and centralized management.

VoIP Solutions for Remote Workers
Extending the corporate phone system to accommodate teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric VoIP platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of all sizes to design or maintain a remote IP voice environment that provides the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and provide online configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Fort Wayne, Indiana company, phone 1-800-993-9400 or refer to Contact Progent.