Enlarging your remote workforce may have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Irving company to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Irving, Texas companies to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

VoIP Solutions for At-Home Workers
Expanding the company PBX system to accommodate teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's current or legacy platforms for IP voice management. Progent can help businesses of any size to design or maintain a remote VoIP service that provides the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages other mixed media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Irving, Texas company, phone 1-800-993-9400 or visit Contact Progent.