Enlarging your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Irving company to pick the right technologies and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Irving, Texas companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Expanding the company PBX system to accommodate remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to design or tune a remote IP voice service that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager manages additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these VoIP solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Irving, Texas organization, call 1-800-993-9400 or refer to Contact Progent.