Expanding your telecommuter workforce may have a major impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Riverside organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services ranging from as-needed guidance for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Riverside, California companies to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and unified management.

VoIP Solutions for Remote Workers
Expanding the company phone system to include telecommuters is critical to maintaining an effective work-at-home solution. A variety of cloud-based IP voice platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice management. Progent can assist businesses of any size to design or tune a telecommuter IP voice environment that delivers the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their current Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports other mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and provide online deployment and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Riverside, California company, call 1-800-993-9400 or refer to Contact Progent.



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