West Palm Beach Remote Workers Configuration Consulting Experts
Solution Design, Implementation, Management and Troubleshooting Consulting Experts
Enlarging your at-home workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your West Palm Beach organization to pick the right technologies and follow best practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist West Palm Beach, Florida companies to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home workforce can be particularly complicated if you have to manage a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi APs from various vendors and with a variety of OS software and firmware releases. Progent's experience providing remote help for both outdated and current technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for implement essential updates. Services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:
- VPN connectivity makes it possible to create a safe tunnel for authenticated at-home employees to access IT resources situated at your company datacenter or in a public cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a wide selection of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a data center computer's desktop. This technology provides network managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent offers top-tier online support for configuring home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, often supporting families and visitors, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to resolve these problems by delivering services that include Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
- Internet access solutions impact the speed and availability of connections between telecommuters and the company network. Mission-critical processes might require redundant Internet connections in case the normal connection fails. Progent can provide guidance for selecting ISPs, choosing appropriate bandwidth and data volume bundles, and configuring fault-tolerant Internet connections. Refer to Internet access solutions.
VoIP Integration for Teleworkers
Expanding the corporate PBX system to accommodate teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to support teleworkers. Many larger organizations rely on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages other combined media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and provide as-needed integration and debugging services.
Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to support your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, providing a rich ecosystem of productivity apps that deliver a consistent user interface for exchanging information throughout a corporate network and on a wide range of endpoints. Progent has provided remote consulting services for Microsoft SharePoint and Exchange Server since their first releases and can help businesses to tune these critical collaboration products to optimize the productivity of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly called Azure Active Directory) for supporting its complete range of features. For additional information about Progent's support services for Microsoft Teams and Teams Premium, visit solution design and configuration expertise for Microsoft Teams.
SharePoint uses web sites to enable collaboration and knowledge sharing by providing policy-driven delivery of content, workflow, and utilities for looking through company-wide business data. SharePoint enables you to create protected web portals that allows at-home workforce to see and edit aggregated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, see integration expertise for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can retrieve them safely via a web browser. Included with Microsoft 365, OneDrive enables remote workers to co-author documents. Revisions created offline are uploaded when you go back online. To find out about Progent's consulting expertise for Microsoft OneDrive, see Microsoft Onedrive integration experts.
Cloud Integration Services for Telecommuters
Progent can provide advanced remote assistance for helping businesses to create, maintain and optimize integrated network architectures that combine physical data centers, teleworkers, branch offices, plus public cloud services. Progent can provide expertise for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve issues with public cloud connectivity, authentication, and cybersecurity.
Azure is a popular platform for cloud software and services that enables you to use IT infrastructure, servers, and critical apps running on Microsoft's massive cloud. Microsoft Azure features over 100 cloud-based services including hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure for at-home workers by configuring and troubleshooting firewall appliances and VPN tunnels. To find out about Progent's consulting services for Azure, go to Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of business productivity applications and cloud-based services available by subscription. Office apps and cloud services are marketed in a variety of bundles intended for users ranging from students and small offices to large enterprises. Progent can provide quick and affordable online contact with consultants familiar with Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the various subscription bundles available for Microsoft 365 and configure 365 applications for your remote workers in a way that delivers top business value. For details about Progent's support services for Microsoft 365, refer to Microsoft 365 integration expertise.
Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, dynamic scaling, high availability, and other advantages inherent with cloud computing. Microsoft has designed Exchange Online to run smoothly with local Exchange environments, allowing you to create hybrid networks. Progent's certified Exchange consultants are available for occasional assistance to get you past challenging IT roadblocks and also offer end-to-end project management outsourcing to make sure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the world's leading provider of cloud-based services. Progent offers quick and affordable online access to cloud connectivity experts who can assist your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help your company to build a high-availability network model so your employees have a consistent computing environment whether they are working from your main office, a remote branch, from home, or on the move. For information about Progent's expertise for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud Platform is a leading set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your business to expand your current IT assets with the Google Cloud, and Progent's DBA experts can help you make your key applications cloud ready so your telecommuters can benefit fully from Google Cloud services. Progent can assist your business to deploy VMs on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and simplify identity control for telecommuters with GCP Cloud Identity services. Progent's consultants can also help your organization to use GCP's unified management tools to administer and monitor your GCP ecosystem. To find out, refer to Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Services for Remote Workers
A fast, organization-wide switchover to a telecommuter business model, which might be activated by a pandemic or as a component of a business continuity process, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk Call Center services allow organizations of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's nationwide team of online technical support experts along with world-class trouble ticketing and tracking software to offer an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop support from initial service requests to trouble ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to check or update their current tickets, add details, and append screenshots or relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT experts to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Center Supplemental Service allows you to expand your current Help Desk staff by splitting delivery of Help Desk support services seamlessly between your regular support staff and Progent's nationwide team of PC support engineers and subject matter experts. Progent's shared Help Desk service uses a collective support model utilizing the number one professional services automation platform for handling help requests and ticketing, assigning responsibility, monitoring progress, and producing reports. For information about how Progent's Help Desk Call Center Supplementation Services can help your business to provide world-class desktop support to your at-home employees, see Progent's Call Center augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home staff members commonly utilize their personal computing devices and usually operate in a poorly secured physical area. This situation multiplies their vulnerability to cyber attacks and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user education, and the development of security policies based on best practices. Progent's veteran roster of IT security solutions consultants can help you to design, configure and maintain a compliant cybersecurity solution that guards vital IT resources in environments that include at-home workers.
Firewalls allow companies to create a network that can be safely accessed by local users and by telecommuters, mobile employees, suppliers, clients, and other stakeholders. Modern firewall appliances permit you to configure and control appropriate permissions to various groups of users and to scale your IT network and adjust your security profile as your company evolves and as network attacks grow more sophisticated. Progent supports both new and legacy security appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, visit firewall integration and support expertise.
Remote Endpoint Monitoring makes it easy to track the various devices used by teleworkers and either block or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on every secured endpoint device, monitoring all activity and using advanced AI technology from SentinelOne to detect new attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the infected device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints remain protected even if they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for at-home workers.
Progent's Duo MFA Managed Services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured online account and enter your password you are requested to confirm your identity on a device that only you have and that uses a different network channel. A wide range of devices can be utilized as this added means of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may register multiple validation devices. To learn more about Duo identity authentication services, refer to Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the vulnerability of your information system to all classes of external and internal security threats for an environment that incorporates at-home workers. Progent can deploy online, automated cybersecurity inventory software for quickly and economically detecting a wide variety of security gaps that can be found over the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with advanced credentials such as CISM, ISSAP, and GIAC, can help you to evaluate your operations and policies and review your WAN infrastructure to enable you to implement top-level security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home environment and your internal and perimeter networks so you can expose, rank, remediate, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal network so you can evaluate your current security profile. Progent can also assist you to harden your network security and can help you to design and deploy a unified cybersecurity strategy that streamlines management and provides maximum protection for on-prem, cloud-based, at-home, and perimeter IT resources. To find out additional information about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's PEN Test Products.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper about critical things to focus on for securing a network that includes work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
Data Protection covers backing up and recovering vital information so as to avoid data loss and minimize restoration time and effort in the event of storage system problems due to hardware issues, programming hiccups, human mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for telecommuters must address diverse kinds of personally owned endpoint devices. Progent offers quick online access to consultants knowledgeable about a broad range of products for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a quick switch to telecommuting. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your business to develop, document and validate a DR/BC plan that addresses the logistics of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a centralized solution for safeguarding corporate data by controlling onsite, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Managed endpoint devices can be personally owned or company owned. Network administrators managing the enrolled endpoint computers of at-home workers can use Intune to deploy and validate apps on managed devices, push patches and certificates, set up rules for accessing information and networks, manage passwords, create VPN tunnels, determine how teleworkers share information, set up threat defense, verify security compliance, and erase sensitive data from missing, stolen or deactivated devices. Intune works with iOS/iPadOS, Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the devices of your at-home workers, go to Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that helps network administrators to keep remote endpoints current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a perpetual license. Top capabilities of Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new users, policy setting and enforcement for all categories of devices, unifies reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based services. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your West Palm Beach, Florida organization, phone
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IT Services for Service Firms IT Consulting
Consulting Support for IT Service Providers Support and Help
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your network services team.
Dynamics NAV ERP Development Companies
Navision and Dynamics NAV Technical Support
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a unified soultions for financial management, inventory control, operations control, project management, purchasing, sales, demand forecasting, and business reporting. Progent's Dynamics Business Central/NAV experts can help your organization to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, onsite, or hybrid deployment.
ProSight DPS ECHO Cloud Backup Services Onsite Technical Support
ProSight DPS ECHO Cloud Backup Services On-site Support
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information.
Tandberg T3 Telepresence Specialists
Consulting Services Radvision XT5000
Progent can provide access to a veteran specialist with extensive hands-on experience configuring, maintaining, and upgrading video conferencing platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support group, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the business value of your video conferencing ecosystem.
Security Penetration Testing Cybersecurity Companies
PEN Testing Compliance Auditor
Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log monitoring are correctly configured and consistently observed. Progent can implement continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern strains of ransomware.
Tandberg Telepresence Specialist
24/7 Professional Mirial
Progent offers access to a senior consultant with years of experience configuring, managing, and upgrading immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT support team, your ISP, and your telepresence platform vendor to assist your organization increase the business value of your telepresence ecosystem.
Support Outsourcing Nexus 9000 Switch
Nexus Switch VXLAN Computer Consultant
Cisco Nexus series switches are intended to deliver the speed, expandability, uptime, virtualization support, capacity, data protection and manageability needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises support expertise to assist you to create an optimal network topology, build test environments to confirm your switching solution, install and configure Nexus switches, create and implement effective policies, perform security vulnerability evaluations, set up advanced monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also assist your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
CISSP Certified Security Specialist
After Hours CISSP-ISSAP Cybersecurity Consulting
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can implement efficient cybersecurity solutions that guard a small business against modern threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.
Immediate Helpdesk for Remote Workforce Consultant
Offsite Workers Online Support
Progent has two decades of background helping small and medium-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that support at-home workers.
Lync Server 2013 Instant Messaging Consultant
Top Quality Lync Server 2013 Mobility Services Engineers
Progent's Microsoft-certified consultants can assist your company to evaluate the value of Lync Server for your business and can assist you to plan and carry out a deployment of Lync Server that unifies the control of Instant Messaging and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent can also assist your company to carry out a smooth upgrade to Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office applications, and offer training and ongoing support for Microsoft Lync and other Microsoft platforms.
Top iPad 3 Outsourcing
Apple iPad Technology Consulting Services
Progent's experts can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with Apple Mac application software. Progent can also help you with iPhone integration and Apple iPad synchronization, or migrating to iCloud. For business networks built exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is available, safe, fast and aligned with your company's objectives.
ASA Firewall with Firepower Computer Consultant
24-Hour IT Consultant Cisco Firepower 4100 Series Firewalls
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Juniper SRX650 Router Auditing
Juniper SRX Firewall Firewall Configuration
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ProSight Email Guard Content Filtering Service Consulting Services
Open Now ProSight Email Guard Content Filtering Service Consultant Services
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Virtual Machine Hosting Engineers
24 Hour Engineer ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting services are built on mature virtualization platforms that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Largest SharePoint Online Migration Support and Help
SharePoint 2016 and SQL Server Technical Support
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite consulting expertise, software development, and troubleshooting support for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
WiFi 6E Consulting Services
IT Services Wireless Network
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
iPad 3 Online Support
Macintosh Specialist
Progent's experts offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or moving to Apple's iCloud. For computer networks based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.
Best Ryuk ransomware hot line Professional
ransomware removal and restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Symantec Firewall Consultant
Symantec Security Firewall Support
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to create and implement a complete security strategy that can include firewall and VPN devices and utilities, managed security and virus defense services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going network support, administration, education, and security consulting.
Professional Herakles Data Center Test Lab
Immediate Disaster Recovery Test Lab Consultant
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital network projects on schedule.
MSP360 Desktop Backup Troubleshooting
Configuration MSP360 Backup
Progent can assist you to create, implement and administer a backup plan based on MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent can provide monitoring and management to protect against data loss caused by human mistakes, software errors, malicious insiders, and malware assaults such as ransomware.
IT Consultants ProSight Next Generation Endpoint Protection
Engineers Virus Rollback
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology from SentinelOne to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Windows Server 2022 Support Services
Windows 2016 Consultant
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth familiarity with planning and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent's IT support can help you with designing, installing, administering, and supporting Windows Server systems that increase the business value of your computer network. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Solaris Specialists
Solaris Integration
Progent's Sun Solaris platform consulting experts offer small companies and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad array of experience offers you an easy single source to help you create and manage a secure and robust mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
SentinelOne Behavior-based Antivirus Consultant Services
Consultancy SentinelOne Ransomware Rollback
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Windows 2008 R2 Remote Support Services
Windows Server 2008 R2 Online Consulting
Microsoft Windows Server 2008 is an important step forward in making IT networks more protected and available, easier to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business benefit fully from the improvements built into Windows Server 2008 by delivering certified consulting, troubleshooting, education, staffing, monitoring, and security services.
SQL Server Capacity Planning Development Firms
Microsoft SQL Server Networking Support
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
CCIE Certified wireless VoIP phone integration Help and Support
Onsite Technical Support wireless IP phone configuration
Progent's wireless IP phone configuration and troubleshooting consultants offer remote and onsite support to help you build and manage a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
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