Boise Offsite Workforce Solutions Consulting Experts
Solution Planning, Setup, Management and Troubleshooting Consultants
Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Boise organization to select the appropriate technologies and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent offers services that go from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Boise, Idaho organizations to succeed with any facet of creating a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for an at-home workforce can be particularly complex if you have to accommodate a mix of worker-owned equipment such as PCs and notebooks, routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware levels. Progent's background providing online support for both legacy and modern IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services offered by Progent to help your company to implement a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a safe tunnel for authenticated remote workers to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist your company to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and use a remote PC's desktop. This technology gives IT managers significant control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent offers expert online consulting for configuring home routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting an entire household and guests, are frequently utilized by telecommuters to access their router for work. This can create performance as well as cybersecurity problems. Progent can assist you to mitigate these problems by providing services that include Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi AP integration help.
- Internet connectivity methods affect the performance and reliability of connections between telecommuters and the corporate network. Business-critical applications might demand redundant Internet connections in the event the normal connection fails. Progent offers guidance for identifying service providers, picking appropriate service bundles, and integrating redundant Internet connections. See Internet access integration services.
VoIP Integration for Remote Workers
Expanding the corporate phone environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-centric digital PBX products are used by SMBs to support teleworkers. Many enterprises depend on Cisco's current or older platforms for VoIP management. Progent can assist businesses of any size to plan or tune a telecommuter IP voice service that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy IP voice products, see CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and provide on-demand integration and troubleshooting services.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to maintain your current conferencing ecosystem and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your at-home workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to tune your network architecture to host them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, providing a rich ecosystem of productivity apps that create a consistent user interface for exchanging information across multiple sites and on a broad range of endpoint devices. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their original releases and can help businesses to deploy these critical collaboration products to optimize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly branded Azure Active Directory) for delivering its complete range of capabilities. To learn more about Progent's consulting services for Microsoft Teams, see planning and configuration consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to enable collaboration and knowledge delivery by providing policy-based access to content, workflow, and tools for looking through enterprise-wide information silos. SharePoint permits you to create protected portals that permits at-home workers to view and edit aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint expertise, see SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud-based storage service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers anywhere can retrieve them safely via a browser. Provided with Microsoft 365, OneDrive enables home workers to co-author documents. Revisions made offline are automatically uploaded when you reconnect to the Internet. For information about Progent's consulting expertise for OneDrive, go to Onedrive integration experts.
Cloud Integration for At-Home Workers
Progent offers fast and affordable online assistance for helping organizations to create, manage and troubleshoot cohesive network architectures that incorporate internal data centers, remote workers, branches, and public cloud services. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix issues with public cloud access, identity, and cybersecurity.
Microsoft Azure is a popular family of cloud software and services that allows you to utilize IT infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Microsoft Azure features more than 100 cloud-based services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and data protection. Progent can help you to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure for teleworkers by setting up and debugging firewalls and VPN IPsec tunnels. For details about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of client productivity software and cloud services available by subscription. Office apps and cloud services are provided in a variety of bundles intended for customers ranging from individuals and households to large corporations. Progent can provide fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the various subscription bundles available for Microsoft 365 and deploy 365 applications for your at-home workers to achieve maximum business value. For information about Progent's support services for Microsoft 365, visit Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the advantages of lower costs for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Exchange Online to operate transparently with local Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange experts are available for occasional help to guide you past challenging IT bottlenecks and can also provide end-to-end project management outsourcing to make sure your teleworkers have convenient and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting services for Microsoft 365 Exchange Online, see Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud arena and is the industry's top provider of cloud-based services. Progent can provide quick and affordable online access to cloud connectivity consultants who can assist your organization to design, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other public clouds such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to create a high-availability network model to make sure your employees have a consistent computing environment whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's expertise for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud (GCP) is a leading collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT resources with the Google Cloud, and Progent's DBA consultants can show you how to make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage, and simplify identity control for at-home workers with GCP Cloud Identity services. Progent can also assist your organization to use GCP's management tools to administer and track your GCP environment. To find out, see Google Cloud Platform consulting services.
Help Desk Call Center Services for Teleworkers
An emergency, company-wide changeover to a teleworker business model, which might be motivated by an epidemic or as part of a disaster recovery process, can overstretch even a high-performing internal Help Desk. Progent's Help Desk Call Center services allow businesses to outsource or supplement their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services utilize Progent's extensive network of online technical support experts along with enterprise-class ticketing and follow-up software to offer an economical, advanced Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 desktop support from help requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows at-home employees to track or edit the status of their active trouble tickets, add details, and upload screen captures or attachments. Desktop support services are provided at a substantial discount off Progent's normal Level 1 technical support charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support experts to deal with complex issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows your business to supplement your current Help Desk Call Center staff by sharing responsibilities for Call Center support seamlessly between your regular support organization and Progent's extensive roster of PC support engineers and subject matter specialists. Progent's co-managed Call Center service uses a collaborative support model utilizing the number one professional services automation (PSA) tool for managing service requests and ticketing, assigning ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Supplementation Services can help your company to provide world-class desktop support to your telecommuters, go to Progent's Help Desk augmentation Services.
Security for Teleworkers
Work-from-Home workers commonly use their own devices and usually work in a poorly secured physical environment. This multiplies their susceptibility to malware threats and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the development of security policies based on best practices. Progent's veteran group of cybersecurity support experts can help you to plan, implement and manage an effective security solution that protects vital IT resources in environments that incorporate remote workers.
Firewalls enable you to build a network that can be safely accessed by local users and by teleworkers, mobile employees, vendors, customers, and other stakeholders. Next-generation firewall appliances permit you to configure and control appropriate permissions to various classes of users and to scale your network and modify your security profile as your business evolves and as network attacks grow increasingly complex. Progent works with both new and legacy security appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, go to firewall integration and support services.
Remote Endpoint Security Monitoring makes it easy to watch over the various devices utilized by at-home workers and either reject or spot and respond to the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each secured endpoint device, watching all activity and using state-of-the-art AI technology from SentinelOne to detect new threats on arrival. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoints remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, visit remote endpoint monitoring for teleworkers.
Progent's Duo MFA Service Plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured application and give your password you are requested to verify who you are on a unit that only you possess and that uses a different network channel. A wide selection of devices can be used as this added means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. For details about Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can evaluate the vulnerability of your information system to all types of external and internal security threats for a network that includes at-home workers. Progent can deploy online, automated cybersecurity inventory scanning for rapidly and affordably uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with advanced certifications such as CISM, ISSAP, and GIAC, can help your business to evaluate your processes and policies and review your IT architecture to enable you to implement top-level security for your an at-home workforce.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home connectivity solution and your internal and perimeter networks to help you uncover, rank, remediate, and verify security vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can help you to use NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent can also help you to strengthen your existing network security and can help you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-premises, cloud-based, remote, and perimeter IT resources. To find out additional information about Progent's threat assessment solutions powered by on NodeZero's pentest products, refer to Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about key areas to concentrate on for securing a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and restoring critical information so as to prevent data loss and minimize restoration time in the event of storage system failures due to hardware issues, software hiccups, human mistakes, cyber attack, or other causes. Dependable data protection solutions can be especially difficult to architect and manage in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for an at-home workforce must address multiple kinds of personally owned endpoints. Progent can provide quick remote access to consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that call for a temporary changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing local computers. Endpoint Manager offers a unified environment for safeguarding corporate data by managing on-premises, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing off-premises devices and software. Managed endpoint computers can be personally owned or company owned. Network admins managing the endpoint computers of telecommuters can use Intune to deploy and authenticate applications on devices, push updates and certificates, set up rules for accessing data and networks, manage passwords, create VPN connections, control how home-based workers share information, establish threat defense, ensure compliance, and wipe sensitive information from lost, stolen or decommissioned devices. Intune can be used with Apple iOS, Android, Windows, and macOS endpoints. To find out about Intune and to find out how Progent can assist you to use this platform to manage the endpoint computers of your at-home workforce, visit Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that helps network managers to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a one-time purchase. Top capabilities of Workspace ONE include rapid over-the-air provisioning of new laptops, immediate onboarding of new users, policy set up and enforcement for all classes of devices, unifies management reporting and performance analytics, email encryption, and tight integration with Microsoft applications and cloud-based services. For information about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Boise, Idaho business, phone
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ProSight Reporting SentinelOne Remote Network Monitoring Professionals
ProSight Reporting Remote Infrastructure Management Consultant Services
ProSight Reporting is an expanding line of real-time reporting plug-ins designed to work with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cybersecurity Consultancies Barracuda Networks F380B Series Firewalls
Barracuda Networks CloudGen Firewalls Security Companies
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services encompassing your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your one-stop source for technical help, administration, training, and cybersecurity consulting.
Immediate Skype for Business disaster recovery Consultant
Specialists Skype for Business Edge Server Pool
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network telephony. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to assist you to maintain and repair your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Home Based Microsoft Certified Job Opportunity
Home Based Microsoft Certified Jobs
Progent's compensation structure is based on revenue sharing, so similar to being an independent contractor, your earnings are directly driven by your work effort. Certain Progent consultants focus on lifestyle issues and elect to work at an easy pace, using our flexible schedule to follow personal enthusiasms such as hiking, car racing, snow boarding, fishing, travel, or spending private time with family and acquaintances. Other consultants use the chance to make big bucks through hard work and long hours. Progent fully encourages either end of the spectrum and everything in the middle.
Best Amazon AWS hybrid cloud integration Development Companies
Microsoft Azure enterprise hybrid cloud solutions Consult
Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that utilize physical resources as well as one or more public cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting support online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Amazon AWS hybrid cloud solutions Services
Enterprise hybrid cloud integration Professionals
Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that utilize local resources as well as one or more public clouds. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud integration support services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Services Lync Server 2013 certificate management
Lync Server 2013 Edge Server Pool Specialists
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.
On-site Technical Support Windows 2003 Server
Windows 2003 Server Support Outsourcing
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting firm with hands-on experience and in-depth knowledge in planning and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent's consulting services can assist you with planning, installing, administering, and supporting Windows Server solutions that increase the productivity of your IT network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Outsourced Programming .NET VBA
Programming Firms .NET Web Application
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or modernize .NET apps rapidly and affordably.
Exchange 2003 Upgrade Network Consultants
Microsoft Certified Expert Exchange Server 2003 Integration Support
Progent's Microsoft-certified consultants offer technical help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, integration, administration, and support expertise for Microsoft Exchange Server include planning, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
Integration Services Firesight
ASA Firewall with Firepower Setup and Support
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft SQL Server Technical Support Services
Network Consulting Microsoft SQL Server
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of cutting-edge high-end programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
ProSight IT documentation management Professional
Remote ProSight password management system Consult
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of the time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Meraki Wi-Fi 6 Access Point IT Consultant
Professionals Meraki MR30H Access Point
Progent's Meraki Wi-Fi AP experts provide online and onsite support services to help organizations of any size to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or device.
Expert Microsoft Certified Windows 2019 Remote Support
Immediate Windows Server 2019 Hybrid Solutions Support and Setup
Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Professional ProSight DPS ECHO Hybrid Cloud Backup/Recovery
Offsite Managed Data Backup/Recovery Services Consultants
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.
Exchange 2016 eDiscovery Online Troubleshooting
Microsoft Experts Exchange 2016 Configuration Integration
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Security Scan Consultant
After Hours Network Security Scan Consulting
Progent has put together two low-cost service packages designed to allow small businesses to get an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive examination of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your company firewall to uncover vulnerabilities to inside attacks. Both security inventory packages are configured and run from a secured remote site.
Colocation Selection Technical Support
24/7 Support and Integration Internet Data Center
Colocation sites allow companies to share enterprise-class data centers for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy including selecting and moving to a colo site, creating system architecture, specifying hardware, on-premises and remote maintenance, establishing offsite system management, and training your support staff.
Windows Server 2022 Encrypted Networks Services
Windows Server 2022 Hotpatching Remote Support Services
Progent's certified Windows Server 2022 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Support Services Microsoft Dynamics NAV
Dynamics Business Central Integration Support
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single platform for financial management, inventory control, operations control, project management, purchasing, sales, demand forecasting, and business reporting. Progent's Dynamics Business Central experts can help company to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment model.
Consultants SentinelOne Phishing Defense
SentinelOne Next Generation Endpoint Protection Specialist
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Best IT Services Juniper J4350 Router
Juniper J4350 Router Cybersecurity Group
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Exchange Server 2003 Upgrade Support and Setup
Support Services Exchange 2003
Progent's certified professionals provide computer help and IT consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting services for Microsoft Exchange Server 2003 include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
MFA and Single Sign-on Support and Setup
Consulting Services Upgrade to MDR
Progent has identified five key network security practices for organizations on a minimal IT budget.
Specialists ransomware cleanup and restore
ransomware data restore Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Windows and Solaris Setup and Support
UNIX with Windows Support
Progent's UNIX family support services offer small companies and software developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you an easy one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
MRTG Engineer
MRTG Online Support
Network monitoring ordinarily entails observing a network's resource utilization to help identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux and can be deployed to monitor mixed-platform environments where UNIX and Windows coexist. Progent's system support engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's Linux consulting services provide small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris systems that work with Windows-based products.
ISA Server IT Consultants
Internet Security and Acceleration Server Consultant Services
Progent's certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
MSP360 Managed Cloud Backup Onsite Technical Support
MSP360 Server Backup Information Technology Consulting
Progent can help you to design, implement and administer a backupup/restore plan based on MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from user mistakes, software flaws, ill-intentioned insiders, and external assaults like ransomware.
SharePoint 2019 SMTP Authentication Online Troubleshooting
Microsoft Expert SharePoint 2019 OneDrive Sync Client Remote Consulting
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises consulting, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based resources into a seamless intranet solution.
Windows Server 2008 Hyper-VI IT Consultant
Windows Server 2008 BranchCache Consulting
Microsoft Windows Server 2008 represents a major advance in making IT systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering certified consulting, tech support, education, staffing, monitoring, and security engineering expertise.
24x7 Application Consulting Microsoft SQL Server
SQL Server Application Consultants
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts and information workers, reducing the difficulty of creating, deploying, managing, and accessing company data and analytical applications in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Linux Network Consultant
Red Hat Linux Consultant
Progent's Linux support services provide small and mid-size businesses and software developers support for administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a protected and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
VMware Private Cloud Engineers
VMware Professional
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for managing private and hybrid cloud solutions that provide high uptime, data security, and application mobility.
Les Kent has a 35-year history of successful technology integration, business management, sales, and operations. He has shown a knack for developing elegant IT solutions in his roles as as a network designer, programmer, project manager, deployment expert, and problem solver for small companies, start-ups, and major corporations.
Fortinet 70 Series Firewalls Consulting Services
Fortinet 1000 Series Firewalls IT Services
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet FortiGate firewalls to safeguard your digital assets at the network perimeter, within the data center, at branch locations, and in the cloud.
Microsoft Experts Developer .NET Visual Studio
VB.NET Reporting
If you want to revamp your corporate web site, build internal webs for purposes such as human resources or worker training, establish a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's consultants can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web solutions.
Solaris Remote Consult
Consultant Services Sun Solaris Remote
Progent provides national remote phone support and consulting services for businesses that operate Solaris environments or whose information systems include a mix of Solaris and Microsoft Windows products. Remote technical support offers maximum leverage for your IT dollar by protecting client productivity and limiting the time charged for computer repair services. Sophisticated remote support tools and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of cases your network issues can be remediated by telephone or via a combination of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help you with the toughest system problems.
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