Boston Work from Home Employees Configuration Support Partner
VoIP Solutions Consulting Services
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Boston company to pick the right technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide support services that go from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Boston, Massachusetts companies to with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and unified management.
VoIP Solutions for Telecommuters
Extending the business PBX environment to include teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-centric IP voice products are used by small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can help organizations of all sizes to plan or maintain a telecommuter IP voice environment that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager expertise.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and deliver as-needed configuration and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Boston, Massachusetts company, call
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Technology Professional ProSight Virtual Machine Security
Consultancy ProSight VM Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware.
Teleworker Solutions Technical Support
At Home Workforce Professionals
Progent has two decades of experience helping small and medium-size companies to plan, implement, optimize, manage, and troubleshoot computer networks that incorporate a remote workforce.
802.11ac Wi-Fi Network Outsourcing
Wireless Network Consultants
Progent can help you plan, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, select sensible technology, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless network security plan that is well integrated with the security plan for your entire business network.
IT Consultants SharePoint Designer 2010
Microsoft Experts SharePoint InfoPath Forms Services Support Services
Progent's Microsoft consultants offer cost-effective remote support and development services to help your business to design, implement, administer, and maintain Microsoft SharePoint 2010 installations that can involve web pages able to function as portals, extranets, document and media management tools, wikis, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular office productivity applications like Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
SCCM Site Hierarchy Technology Consulting Services
24x7 SCCM Application Management Consultant
Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, enables secure end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist you with any aspect of planning, installing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid networks.
Online Consulting Meraki MX router
Support Meraki MX67 router
Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, performance, and availability demanded by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Massachusetts Computer Network Firms
Microsoft Certified Georgia System Repair
Progent's Technical Response Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone support and remote secure network connection to troubleshoot and repair technical problems quickly and economically. The scope of technical expertise available from Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to appropriate specialists as needed.
Windows 2003 Server Integration Services
Open Now Windows Server 2003 Technology Professional
Progent's Microsoft-certified Windows Server 2003 consultants can provide network help and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, update, and maintenance services include network design, deployment, project management, on-site and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
WLAN controller Integration
wireless LAN controller Support and Help
Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying threats and analyzing traffic content based on user type and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Phobos ransomware recovery Specialists
Phobos ransomware recovery Engineer
ProSight Active Security Monitoring utilizes next generation behavior machine learning technology by SentinelOne to guard endpoints as well as physical and virtual servers against recognized and zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Consulting Anti-Virus
Top Quality Postini Help and Support
E-Mail Guard is Progent's economical antispam and anti-virus service that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based spam filtering and virus defense services that ward off email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their e-mail systems, regardless of server vendor, hardware type, or data center location.
Network Health Review Engineer
ProSight Network Health Assessment Technology Professional
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner and more secure AD implementation. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and less downtime.
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