Des Moines At Home Workforce Solutions Support
Conferencing Technology Consulting and Support Services
Expanding your at-home workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Des Moines organization to pick the right technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent offers support services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Des Moines, Iowa businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.
Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many organizations utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing environment and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to accommodate your remote employees. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to tune your WAN architecture to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Des Moines, Iowa company, call
An index of content::
24-Hour Cisco RADIUS Security Information Technology Consulting
IT Consulting Cisco Virtual Private Network
Cisco's security and remote access products for small organizations offer a comprehensive line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your business objectives.
Small Business Server 2008 Online Help
Small Business Server 2008 Computer Consultant
Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server calls for an IT expert with real-world background and extensive knowledge in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, managing, and servicing IT environments based on the Microsoft SBS line of servers and applications.
Windows 8.1 Security Network Engineer
Computer Consulting Windows 8.1 Backup and Restore
Windows 8.1 is designed to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of innovative features, including touch screen support and iconic live tiles GUI, offer a wide range of benefits for organizations who understand how to put them to work. Progent's Windows consultants can assist get your organization up the learning curve with Windows 8.1 and show you how to gain significant business advantage from the operating system's many technical enhancements.
Macintosh OSX Help and Support
24/7 Support Services OS X
Progent's experts can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business networks built exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your company's objectives.
Extended Call Desk Network Consultants
Integration Services Supplemental Service Desk
Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Specialist Network Management Outsourcing
Network Management Outsourcing Engineer
Progent's ProSight family of managed IT services are geared to offer organizations who have small in-house network administration and support teams with affordable access to world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed IT services include fixed IT management costs, automation of routine administrative processes, continual adoption of new information technology, graceful migration from older systems to up-to-date solutions, improved fit between computer technology with strategic goals, access to veteran IT experts, and freeing up management to concentrate on business instead of fast-evolving network technology.
Online Help Supplemental Help Desk Cost Savings
Extended Call Center Economics Computer Consulting
Progent's Help Desk Call Center management and co-management services help organizations to reduce costs and improve productivity.
Ubiquiti U6 PRO WiFi access points Engineers
Largest Ubiquiti UAP-AC WiFi access point Consultant Services
Progent offers quick access to the skills of veteran Wi-Fi consultants who can help organizations to assess the benefits of Ubiquiti UniFi wireless access points for your company and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, provision, and place Ubiquiti UniFi wireless APs for optimal signal coverage and performance.
Zero Trust Cybersecurity Computer Consultants
Two-factor Authentication (2FA) Online Support Services
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Flexential Colocation Center Professional
Specialists Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a team of IT consultants based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC planning consultants. Progent can also help you to plan and implement a move to the Flexential facility by providing services such as planning system architecture, specifying hardware components, system setup and testing, troubleshooting, setting up remote management, and educating your network support team.
ransomware cleanup and recovery Consultant Services
Ryuk ransomware data recovery Engineers
Progent's experienced ransomware recovery experts can assist you to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Mac Architecture IT Services
Engineers Apple Macintosh Infrastructure
Progent's Apple Mac networking engineers can assist you with a broad array of network infrastructure areas including system architecture, off-site and mobile access, internetwork communication, security, and emerging technologies such as VoIP and fast wireless networking. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and maintaining a network infrastructure that is robust, safe, efficient and supportive of your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Juniper Junos os Security Certification
Juniper Junos Configuration Firewall Configure
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Onsite Technical Support SharePoint 2019 Taxonomy
SharePoint Backup and Recovery Integration Support
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a seamless intranet system.
scom 2016 Outsourcing
Troubleshooting scom 2016 VMware integration
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for key workloads by providing unified, mixed-platform tracking of physical and virtual infrastructure installed across local systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to help organizations of any size to design, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from earlier releases or from other IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent Contact
Contact Progent
For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
SharePoint 2013 PerformancePoint Services Computer Engineer
SharePoint 2013 Community Sites Network Consulting
Progent has been providing SharePoint support since the first SharePoint product was published more than two decades ago, and Progent has the scope of IT knowledge to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.
LifeSize Telepresence Engineer
LifeSize 220 Series Telepresence Engineers
Progent can provide the services of an accredited engineer with expertise integrating technology from the major telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, install, expand, or troubleshoot a video conferencing solution that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure engineers who can help businesses of all sizes to create and maintain a communications network that delivers the speed, dependability, protection, and scalability required to support your telepresence solution.
Top Quality SharePoint Web Parts Remote Support Services
SharePoint Server 2010 Setup and Support
Progent's Microsoft consultants offer affordable remote support and development services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web pages that can function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise-wide search engines, workflows, and other tools to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular desktop applications including Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from earlier releases of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Computer Consultants Sun Solaris
Online Support Services Sun Solaris
Progent's Sun Solaris platform consulting services provide small and mid-size companies and software developers support for administering and supporting Solaris systems that run with Microsoft-based technology. Progent offers your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with a convenient single consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
IT Training Technical Consultant
24/7 Knowledge Transfer Consulting
Progent practices information transfer from Progent's support experts to customers. By educating clients to handle problems that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces little competition. Small companies who utilize familiar independent consultants or who employ in-house support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
Engineer SCCM Primary Site
SCCM Device Management Technical Consultant
System Center Configuration Manager automates application and device provisioning and updating, streamlines compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, allows safe self service, and offers a single point of control for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist your organization with any facet of planning, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
MS Certified Microsoft Windows 7 Consultants
Professionals Windows 7 Help Desk
Progent's Microsoft certified consultants can help your company to test
Windows Server 2019 migration Support
Windows Server 2019 LEDBAT Computer Engineer
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Nexus NX-OS Network Consultants
CCDP Expert Certified Nexus Switch Upgrade Support and Setup
Cisco Nexus series switches are engineered to deliver the performance, expandability, availability, cloud readiness, capacity, security and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting expertise to help your IT staff to design an efficient network topology, build pilot environments to validate your network design, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, set up advanced monitoring, consolidate resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful zero-downtime capabilities available for Cisco's Nexus products. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
Apple iCloud Computer Engineer
Apple iPad Technical Support Services
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent can also help you with iPhone integration and iPad synchronization, or migrating to iCloud. For business networks built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network environment that is available, safe, efficient and aligned with your organization's business goals.
Technology Consulting Services SCCM 2012 Windows 2010 Provisioning
SCCM 2012 Application Deployment Outsourcing
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and IIS.
SharePoint Server farm Design Onsite Technical Support
SharePoint Online Remote Technical Support
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, software development, and technical support support for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
County Government Cisco Consult
Biggest Local Government Exchange Consultants
Progent has a long background providing a broad range of remote network consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced online IT support and has provided IT support to clients in all 50 states. Online support eliminates travel expenses and solves problems faster than on-premises support.
Horizon3.ai NodeZero Cybersecurity Penetration Testing Network Security Testing
Protection Horizon3.ai NodeZero PEN Testing
Progent's certified security experts can perform NodeZero-powered penetration tests to make sure your security defense tools and policies are correctly set up and effective.
Help Desk Outsourcing Technical Support Company
Work at Home Integration Network Support Service
Progent's computer outsourcing services for small businesses include designing Windows XP, .NET Server, and BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn integration problems, and creating a company-wide security plan. Progent can show you how to enhance system availability and throughput via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for major migrations and can assist with needs definition, resource identification, BOM development, vendor qualification, procurement coordination, and full documentation. Progent's IT outsourcing help also includes education for office productivity products such as Microsoft Office.
Biggest Small Business WAP361 Configuration
Small Business WAP361 Technology Consulting Services
Cisco's Small Business family of APs are Linux-based units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or on-premises configuration and troubleshooting services to assist your organization to plan, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Conti ransomware recovery Consultancy
Consultancy ransomware cleanup and recovery
Progent's experienced ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft Expert Microsoft 365 hybrid solutions for Exchange Specialist
Microsoft 365 mail flow Professional
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on time and on budget.
Part-time CIO Outsourcing Companies
Microsoft CRM Remote Support
Progent's application experts offer advanced support, software programming, deployment help, and online classes for popular applications covering vital areas including ERP and MRP, financials, business analytics, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting services remotely, Progent can assist small businesses anywhere in the United States to avoid the time and expense related to travel and on-premises activity without sacrificing the effectiveness of consulting services.
Locky ransomware hot line Engineer
ransomware business recovery Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Microsoft SCOM Remote Consulting
24x7 Network Technical Support Services
Even if your business has a minimal computer services group and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware up and running.
MRTG for Linux Consult
Nagios Network Consultant
Network monitoring typically entails tracking a network's resource utilization to help uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be used to observe mixed-platform environments where Linux and Windows coexist. Progent's system support engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers assistance with administering and supporting UNIX/Linux and Solaris systems that work with Microsoft-based technology.
After Hours Microsoft Certified SMS Server 2003 Migration On-site Support
Microsoft SMS Server Professional
Progent's Microsoft certified consultants provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important applications rapidly and reliably to appropriate workers, reduce software costs and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your awareness of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and hardware inventory.
Network Management Outsourcing Consultants
Remote Network Monitoring Engineers
Progent's ProSight portfolio of managed services are intended to offer organizations who maintain minimal in-house IT administration and support teams with affordable access to enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed services include flat-rate network maintenance expenses, automation of common administrative tasks, ongoing adoption of the latest technology, graceful transition from legacy systems to modern solutions, improved alignment of computer technology with strategic objectives, access to seasoned network experts, and freeing up management to focus on business instead of fast-evolving network technology.
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