Enlarging your remote workforce can have a major impact on network infrastructure, cybersecurity, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Hartford company to pick the appropriate technologies and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Hartford, Connecticut companies to succeed with any aspect of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and centralized management.

VoIP Integration for Telecommuters
Expanding the corporate PBX environment to accommodate telecommuters is critical to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of any size to design or maintain a telecommuter VoIP service that provides the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their current Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Hartford, Connecticut organization, phone 1-800-993-9400 or go to Contact Progent.