Las Vegas Teleworkers Integration Support
Call Desk Solutions Consulting and Support Services
Enlarging your at-home workforce may have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Las Vegas company to select the appropriate tools and adhere to leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can assist Las Vegas, Nevada organizations to with any facet of creating a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and unified management.
Help Desk Call Center Services for Teleworkers
An emergency, company-wide switchover to a from-home workforce, which could be activated by a pandemic or as an element of a business continuity plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk services allow businesses to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive network of online IT support experts along with world-class trouble ticketing and follow-up software to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC technical support from help requests through trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to check or edit their active tickets, enter information, and upload screenshots and relevant files. Support services are provided at a significant discount off Progent's normal Level 1 desktop support charges, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to deal with advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to augment your current Call Center staff by splitting responsibilities for Support Desk support services transparently between your in-house support organization and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Support Desk service is based on a collaborative support solution utilizing the number one professional services automation (PSA) platform for handling service requests and trouble tickets, establishing responsibility, tracking progress, and producing reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your company to provide world-class desktop support to your at-home workforce, go to Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Las Vegas, Nevada business, phone
An index of content::
Computer Engineer Windows Server 2022 Azure Arc
Windows Server 2022 Windows Defender ATP Online Consulting
Progent's certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Top Consulting Support for IT Service Providers Technology Consulting
Consulting for IT Service Providers IT Consultant
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent arm of your IT services staff.
Progent Management Team Small Business Computer Consulting Firms
Top Ranked Computer Network Support Firms Progent's Management Team
Progent's management team consists of industry professionals with decades of background providing computer consulting, troubleshooting, and strategic information system planning to businesses ranging from startups to global enterprises. Great service requires great personnel, and Progent stands out by having assembled a management staff that can provide businesses with the best service value available anywhere.
24-7 MSCRM Network Consulting
Customer Relationship Management Remote Technical Support
Microsoft CRM helps small companies nurture profitable customer relationships. Built-in Sales and Customer Service components allow in-house staff to share data to help improve sales success and deliver consistent, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer service data.
System Center 2016 Data Protection Manager Support
Expert Microsoft Certified System Center 2016 Security and Compliance Support and Help
Progent has more than 20 years of background configuring, and supporting the core components that make up Microsoft System Center and can assist your organization to plan, configure, support, and repair your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help your organization to migrate to the latest version of Microsoft System Center from a previous one or from another datacenter management platform to provide the benefits of enterprise-class deployment, management automation, security, plus infrastructure and critical application performance monitoring.
Catalyst 9166 Access Point Consulting
CCIE Certified Catalyst 9100 Series Access Point Specialists
Progent's Cisco-certified Catalyst 802.11ax AP experts offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
UNIX Online Migration Support
Consult Linux Remote
Progent offers national online help and troubleshooting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft Windows technology. Remote IT help provides optimum return for your IT dollar by extending user productivity and shortening the hours charged for computer repair services. Advanced online support technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without squandering time and money by going to your site. In most of cases your IT problems can be remediated by telephone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP certified security professionals to help you with the most challenging network issues.
Skype for Business security Consult
Microsoft Skype for Business 2015 Professionals
Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts offer remote and onsite support services to help your company to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Smartphone Synchronization Network Engineer
Desktop VPN Data Recovery
Progent's remote connectivity and smartphone synchronization experts can help you to design and deploy secure access solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your information network, allowing your business to improve the efficiency of your off-site workforce.
24-Hour QuickBooks Pro Design and Installation
MAS 90 Design
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular company needs. Progent's Microsoft-certified support experts offer experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting support for secure, corporate-wide resource sharing as well as integration with CRM programs.
Professionals Microsoft Small Business Server
Microsoft Small Business Server 2008 Online Technical Support
Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and servicing network environments powered by the Microsoft SBS suite of servers and applications.
Duo Zero Trust Cybersecurity Online Support Services
Multi-factor Authentication Technology Consulting
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Aironet 1800 Access Point Computer Consulting
Aironet Access Point Management Integration
Progent's Cisco certified Wi-Fi experts can provide economical online and on-premises support for both end-of-life and modern 802.11ac Aironet Wi-Fi APs and Progent can assist your business to plan and maintain wireless environments that include indoor and outdoor/ruggedized Aironet access points.
Photoshop Education
24-Hour Macintosh Applications Instruction
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by providing consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
24x7 CCDP Certified Meraki Wi-Fi 6 AP Migration IT Services
Meraki Wave 2 AP Integration Services
Progent's Meraki Wi-Fi AP consultants provide online and onsite support services to assist businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Consultants SQL Server 2014 Backup
SQL Server 2014 In-memory OLTP Online Help
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services that include planning, configuration, management, remediation, and software development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Microsoft Exchange Upgrade Computer Consultants
Upgrade Consultants Exchange 2003 Server
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Help and Support Exchange 2019 Disaster Recovery
On-site Technical Support Exchange 2019 Edge Transport Server
Progent can help you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Largest Information Transfer IT Consultants
Support Expert Training
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent faces few competitors. Small businesses who utilize trusted independent consultants or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more robust, secure, and productive.
System Center 2016 and Windows Server 2016 Remote Support
Best Specialists System Center 2016 and Exchange Online Integration
Progent has over 20 years of experience integrating, and supporting the core components that make up System Center and can help your organization to plan, install, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current edition of Microsoft System Center from an older release or from a third-party datacenter management platform to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
Skype for Business and Quality Dashboard Professionals
Consulting Services Microsoft Skype for Business
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support to help your company to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
SonicWall NSA 9250 Firewall Security Audit Services
SonicWall VPN Security Organization
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate practices.
Technology Consulting Services iPad
Apple Macintosh Online Support
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also help you with iPhone integration and Apple iPad management, or migrating to iCloud services. For computer networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's objectives.
Threat Management Gateway 2010 Support Outsourcing
Professionals Forefront Threat Management Gateway 2010
Forefront TMG 2010 is based on the proven security capabilities of ISA Server and provides a easily managed web gateway that acts as a single-server platform for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, allows customized reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
ransomware cryptoworm recovery Specialists
Ryuk ransomware cleanup Professionals
Progent's seasoned ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
24-7 System Consultant Active Directory
IT Support Multi-site
For large organizations, Progent can leverage in-house IT groups by offering world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a seamless local supplement of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox compliance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2003. Progent can provide on-site engineers and specialists to assist with a campus move or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
24 Hour Office PowerPoint for Mac Train
Education Mac Office Word
Progent can provide onsite education designed for people who want to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for macOS and Mac OS X application software.
Netwalker ransomware hot line Services
Dharma ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Development Company Azure cloud migration
Microsoft Azure enterprise hybrid cloud solutions Consultant Services
Progent can help companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the typical mistakes small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
24/7 Services Linux with Windows
Linux with Windows Specialists
If your company network mixes Linux technology platforms with Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux and MS Windows coexistence support offerings include network infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and management, online technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Technical Support Exchange 2019 Office 365 Integration
Information Technology Consulting Exchange 2019 MCDB Cache
Progent can assist you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
CISSP Certified Cybersecurity Professional
CISSP-ISSEP Cybersecurity Professional
Progent's CISSP-certified network security experts can assist businesses of any size with any aspect of IT security. Progent can implement efficient security systems that guard a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources distributed over a mix of physical datacenters and public and private clouds.
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