Enlarging your at-home workforce may have a significant impact on network infrastructure, security, and corporate culture. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Liverpool company to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Liverpool, United Kingdom organizations to succeed with any facet of creating a high-performing remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Integration for an At-Home Workforce
Extending the company PBX environment to include telecommuters is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older products for IP voice management. Progent can assist organizations of all sizes to design or maintain a remote VoIP service that provides the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses tune their existing Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist you to maintain your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Liverpool, United Kingdom business, phone 1-800-993-9400 or go to Contact Progent.