San Francisco Telecommuters Connectivity Consulting Company
Solution Design, Setup, Administration and Help Desk Consulting and Support Services
Expanding your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your San Francisco organization to pick the right technologies and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services that go from on demand expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist San Francisco, California companies to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support an at-home workforce can be particularly complex if you have to manage a combination of worker-owned hardware such as PCs and laptops, routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's background delivering remote help for both outdated as well as modern IT products in virtual office venues enables you to make efficient use of your available network infrastructure and provides you with ready access to expertise for making essential updates. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity allows you to establish a safe tunnel for authorized remote workers to access IT assets situated at your company data center or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a data center PC's desktop. This technology provides IT managers significant control over the computing environment of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide top-tier remote support for deploying routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often supporting families and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can help you to resolve these problems by delivering expertise like Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP setup assistance.
- Internet access solutions impact the performance and availability of connections between at-home workers and the corporate data center. Line-of-business applications might demand backup Internet connections in case the primary connection breaks. Progent offers guidance for identifying ISPs, picking appropriate service packages, and configuring redundant Internet access. See Internet access integration services.
IP Voice Integration for At-Home Workers
Expanding the corporate PBX environment to include telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can assist businesses of any size to design or maintain a remote VoIP environment that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations optimize their current Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software deployed throughout the network. CUCM manages additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and provide online integration and troubleshooting expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many organizations use a mix of products to meet the needs of their various partners and customers. Progent can assist your organization to maintain your current conferencing environment and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist your business to tune your network architecture to host them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of applications that create a consistent user experience for exchanging data and ideas throughout multiple sites and on a wide selection of endpoint computers. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their initial publication and can assist your company to deploy these critical collaboration products to maximize the productivity of your remote workers.
SharePoint utilizes web sites to allow collaboration and knowledge delivery by providing policy-driven access to data, business processes, and utilities for looking through enterprise-wide business data. SharePoint enables you to build secure web portals that enables at-home workforce to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, refer to integration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers can access them securely through a web browser. Included with Office and Microsoft 365, OneDrive enables remote employees to co-author files. Edits made offline are synced when you reconnect to the Internet. For information about Progent's consulting services for OneDrive, refer to Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent offers fast and affordable online support for enabling organizations to build, manage and repair integrated hybrid network architectures that incorporate internal data centers, teleworkers, branches, plus public cloud services. Progent offers top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with public cloud access, identity, and cybersecurity.
Azure is a popular platform for cloud software and services that enables you to utilize infrastructure, virtual servers, and key applications hosted on Microsoft's massive cloud. Microsoft Azure features over one hundred cloud-based services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design backup and restore systems with Azure Backup. Progent can also help you create secure connections to Azure services for telecommuters by setting up and troubleshooting firewall appliances and VPN tunnels. For details about Progent's expertise for Microsoft Azure, see Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity applications and cloud-based services offered by subscription. Microsoft apps and services are marketed in a selection of bundles intended for customers ranging from individuals and households to large corporations. Progent can provide quick and affordable online contact with consultants familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your remote workers in a way that delivers maximum business value. To learn about Progent's support services for Microsoft 365, visit Microsoft 365 consulting support.
Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product line. Exchange Online provides the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and additional advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with local Exchange environments, allowing customers to create hybrid information systems. Progent's certified Exchange experts are available for as-needed assistance to guide you through tough IT bottlenecks and also offer end-to-end project management outsourcing to ensure your teleworkers have convenient and secure access to your Exchange Online environment. For details Progent's expertise for Microsoft 365 Exchange Online, see Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the world's leading source of cloud services. Progent can provide fast and affordable online contact with cloud connectivity consultants who can help your organization to plan, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network architecture to make sure your employees have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's expertise for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud is a leading suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help you to expand your existing IT resources with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical apps cloud ready so your telecommuters can benefit fully from Google Cloud services. Progent can help you to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and simplify access management for telecommuters with GCP Cloud Identity services. Progent's experts can also assist your business to use GCP's unified management technology to control and monitor your Google Cloud ecosystem. To learn, visit Google Cloud Platform (GCP) integration services.
Help Desk Support for Telecommuters
An emergency, organization-wide changeover to a teleworker business model, which could be activated by a pandemic or as a component of a business continuity process, can overwhelm even a high-performing internal Help Desk. Progent's Help Desk services allow businesses to outsource or augment their Support Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center services utilize Progent's nationwide network of remote IT support experts combined with enterprise-class trouble ticketing and tracking technology to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to track or update the status of their current trouble tickets, enter details, and append screen captures and attachments. Technical support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT specialists to resolve complex problems. For more information, see Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Augmentation Service enables your company to expand your current Help Desk organization by sharing responsibilities for Call Desk services transparently between your in-house support staff and Progent's extensive team of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a co-sourcing support model based on the number one PSA tool for managing service requests and ticketing, assigning responsibility, tracking progress, and producing reports. To learn how Progent's Help Desk Augmentation Services can help your business to provide world-class desktop support to your at-home employees, see Progent's Call Desk supplementation Services.
Security and Compliance for Remote Workers
Work-from-Home workers commonly utilize their own devices and usually work in an unsecured physical space. This multiplies their vulnerability to malware threats and requires judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough user training, and the development of security policies built on best practices. Progent's veteran group of IT security support consultants can help you to plan, deploy and maintain a compliant cybersecurity solution that guards vital information assets in environments that incorporate telecommuters.
Firewalls enable you to build a network environment that can be safely accessed by local users and by at-home workers, mobile workers, vendors, customers, and the public. Modern firewall devices permit you to configure and manage appropriate access rights to different groups of users and to scale your IT network and modify your security profile as your company evolves and as cyber threats grow more sophisticated. Progent works with both new and legacy security devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, refer to firewall support services.
Online Endpoint Security Monitoring makes it easy to track the various computers used by teleworkers and either block or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint, monitoring all activity and using state-of-the-art AI technology to detect zero-day threats before they can spread. When an attack is spotted, ProSight ASM instantly isolates the impacted endpoint from the network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even if they are offline. To learn more about ProSight ASM, see remote endpoint monitoring for teleworkers.
Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected online account and enter your password you are requested to verify who you are via a device that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be used for this added means of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate multiple verification devices. For details about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the vulnerability of your information system to all types of external and internal security attacks for an environment that incorporates an at-home workforce. Progent can run remote, automated security analysis scanning for quickly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's endpoint security audit consulting services, which can be provided by data security experts with advanced certifications such as CISM, ISSAP, and GIAC, can help your company to audit your procedures and governance policies and review your IT architecture to allow you to implement top-level protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper describing critical areas to concentrate on for protecting an IT environment that includes telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection involves backing up and recovering critical information so as to prevent data loss and minimize recovery time in the event of storage system failures resulting from equipment issues, software glitches, user error, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to architect and manage in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for telecommuters must address diverse kinds of personally owned endpoints. Progent can provide quick online help from consultants knowledgeable about a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that call for a rapid switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist you to develop, document and test a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager offers a centralized platform for safeguarding critical information by managing on-premises, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and applications. Managed endpoint devices can be personally owned or company owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and validate applications on managed devices, push patches and certificates, set up policies for accessing data and networks, set passwords, create VPN connections, control how teleworkers share information, set up threat protection, verify security compliance, and delete corporate data from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, visit Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network administrators to keep remote endpoints current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoints. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key capabilities of Workspace ONE include fast remote provisioning of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud services. For details about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your San Francisco, California company, phone
An index of content::
Specialists Exchange 2003 Upgrade
Remote Support Microsoft Exchange
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
24 Hour Cybersecurity Companies Symantec Raptor
Network Security Audit Symantec Security
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to create and implement a comprehensive security strategy that can incorporate firewall/VPN appliances and software, managed security and network defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for on-going network help, administration, training, and security consulting.
Cisco and Microsoft Certified High-Availability Systems Remote Troubleshooting
After Hours CCDP Expert Certified Support Fault Tolerant Interoffice Connectivity
Progent’s high availability network consultants offer reliability consulting, disaster recovery services, network load balancing, high-availability interoffice access, high-availability Internet architecture design, high-availability data center services, and other 24x7 networking support to show your organization create a non-stop network for line-of-business applications. Progent possesses the experience to develop affordable, fault-tolerant systems by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.
Wireless EMail Support Services
Blackberry Specialists
Progent’s consultants provide experience in a variety of technologies related to mobile networking such as network topology, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your business work and expense by applying their wireless experience to show you how to select and configure wireless access solutions that fit the needs of your company. Progent can also tune your network infrastructure so that wireless handhelds work more reliably.
Microsoft Certified Expert Microsoft ISA Server Computer Consultant
Microsoft Proxy Server Support and Help
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Private Cloud Solutions Consulting Services
24 Hour Professional ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization techniques that enable small companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Cisco EWC for Catalyst 9100 AP Network Consultant
Catalyst 802.11ax AP Migration Integration Services
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point experts can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
Microsoft Exchange Technology Consulting Services
Setup and Support Microsoft Exchange
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Cisco Routers Support
After Hours Information Technology Consulting 3900 Router
Cisco offers a full array of routers including appliances built to provide the security, performance, and reliability required by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Developer Firms Custom Web
JAVA Integration Firm
If you want to revamp your corporate web site, build internal webs for applications such as HR or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and proven web developers. Progent's consultants can also show you how to design and maintain a secure, robust server and communications network, including remote and wireless access, to support your web solutions.
Telecommuting Technology Consulting
Helpdesk for at Home Workforce Support Services
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Microsoft 365 Publisher Integration Network Engineer
Microsoft 365 Power BI Integration Consulting
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity applications and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of subscription plans intended for customers from individuals and home offices to global enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
Desktop Update Automation Network Specialist
System Center Configuration Manager Network Integration
Progent's network engineers can assist your company to streamline desktop change and update deployment by delivering support for management tools such as Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
CISSP Certified Expert Microsoft Windows 10 SCCM Consult
Microsoft Expert Services Windows 10 Upgrade
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, network design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing consulting support.
Help and Support Remote Monitoring and Reporting
Remote Monitoring and Reporting Engineer
Mid-sized businesses can enjoy all the advantages of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's affordably priced network support packages, medium-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer medium-size business networks world-class availability, protection and productivity.
Exchange Server Migration Technology Professional
Exchange Upgrade Consulting Services
Progent offers comprehensive support for each step of your Exchange Server 2010 upgrade including end-to-end project management services, site prep, project planning, specification of new software licenses and equipment required, suggested sourcing, system verification at client location or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for client's support staff and end users.
Cisco Remote Access Network Outsource
Cisco Switch Computer Network Consulting
Progent can provide fast online access to Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your environment via advanced remote support utilities to deliver fast and affordable analysis and remediation of urgent network issues.
Wireless Security Inventory Specialists
Information Risk Evaluation Consult
Progent offers small organizations two ultra-affordable security inventory packages that provide, at a set fee, remotely managed scans of your security profile which are analyzed by professional information security specialists who assess the results of the remote scan, present objective summaries of your current security vulnerability, and offer suggestions for improvements. Progent offers two complementary network security evaluation packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while offering enterprise-class assessments of your network's exposure to attack.
9800 Series wireless controller Integration
9800-80 wireless controller Engineer
Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving wireless uptime with rapid auto-failover, and hardening data security by detecting threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
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