Appleton Telecommuters Configuration Consulting Experts
Solution Design, Setup, Management and Help Desk Consulting Experts
Enlarging your remote workforce may have a major effect on network architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Appleton company to select the right tools and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and returns top value. Progent can provide services that go from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Appleton, Wisconsin organizations to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure required to support a remote workforce can be especially complex if you must accommodate a combination of personal equipment like PCs and notebooks, routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy as well as modern technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential updates. Services offered by Progent to assist your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to create a secure tunnel for authenticated at-home employees to access IT assets situated at your corporate datacenter or in the cloud. Progent's consultants can assist your company to deploy and manage VPN access between your at-home workforce and your key network resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software for safe VPN tunneling for a wide selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to see and interact with a remote computer's desktop. This gives IT managers substantial control over the digital environment of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers top-tier online support for setting up home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and guests, are commonly utilized by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help you to resolve these issues by providing services like Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless access point setup assistance.
- Internet access solutions impact the speed and reliability of connections between at-home workers and the company data center. Line-of-business processes might require redundant Internet connections in case the primary connection breaks. Progent offers guidance for selecting service providers, choosing appropriate bandwidth and data volume offerings, and setting up high-availability Internet access. Refer to Internet access integration services.
IP Voice Integration for Telecommuters
Extending the corporate phone environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based IP voice products are popular with small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can help organizations of any size to design or tune a telecommuter IP voice environment that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations optimize their existing Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, see Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other early VoIP platforms, see CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to support these VoIP solutions and provide as-needed configuration and debugging services.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from major vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to maintain your current conferencing environment and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your WAN architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of applications that deliver a cohesive user interface for exchanging data and ideas across multiple sites and on a wide selection of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange since their original releases and can help your company to tune these critical collaboration products to optimize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams can support chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly called Azure Active Directory) for supporting its complete range of capabilities. To learn more about Progent's consulting services for Microsoft Teams and Teams Premium, visit planning and deployment consulting for Microsoft Teams.
SharePoint utilizes web sites to allow collaboration and knowledge delivery by providing policy-based access to content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint permits you to create protected web portals that enables at-home workers to see and edit aggregated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint support services, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, visit planning and configuration expertise for Exchange.
OneDrive is Microsoft�s collaborative cloud storage service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can share them securely via a browser. Included with Office 365, OneDrive enables remote employees to co-edit documents. Edits made offline are uploaded when you reconnect to the Internet. For information about Progent's expertise for Microsoft OneDrive, visit Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Teleworkers
Progent can provide advanced online assistance for enabling businesses to create, maintain and repair integrated network models that incorporate physical data centers, at-home workers, branch offices, plus cloud resources. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve problems with cloud connectivity, authentication, and cybersecurity.
Azure is a leading family of cloud services that allows you to utilize IT infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Azure includes more than one hundred cloud-based services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure services for remote workers by setting up and troubleshooting firewalls and VPN tunnels. For details about Progent's expertise for Microsoft Azure, visit Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of business productivity software and cloud-based services offered on a subscription basis. Office applications and cloud services are marketed in a selection of bundles intended for users ranging from individuals and small offices to large corporations. Progent can provide quick and affordable online access to consultants knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the various subscription bundles offered with Microsoft 365 and configure 365 applications for your teleworkers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 consulting expertise.
Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with local deployments of Exchange, enabling you to build hybrid information systems. Progent's certified Exchange consultants can provide occasional assistance to get you past tough technical roadblocks and also offer comprehensive project management services to ensure your remote workers have convenient and safe access to your Exchange Online deployment. For details Progent's consulting services for Exchange Online, go to Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's leading provider of cloud services. Progent offers rapid and economical online access to cloud integration consultants who can help your organization to design, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-availability network architecture so your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration services.
Google Cloud Platform (GCP) is a leading set of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your business to scale your current IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your key applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to deploy VMs on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline access management for at-home workers with Google Cloud Identity services. Progent can also assist you to use GCP's management technology to control and monitor your Google Cloud ecosystem. For information, visit Google Cloud Platform (GCP) consulting support.
Help Desk Support for Remote Workers
A rapid, company-wide switchover to a telecommuter business model, which might be the result of an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk services utilize Progent's nationwide team of remote IT support specialists along with enterprise-class trouble ticketing and follow-up software to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 PC support from help requests through ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to monitor or update the status of their current tickets, enter details, and upload screen captures or relevant files. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support experts to resolve complex issues. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service allows your business to expand your existing Support Desk organization by sharing delivery of Call Desk support seamlessly between your in-house IT support staff and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service uses a collective support model based on the number one PSA tool for handling help requests and ticketing, assigning ownership, monitoring progress, and producing reports. For information about how Progent's Call Center Augmentation Services can help your company to deliver world-class desktop support to your at-home workforce, refer to Progent's Support Desk augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home (WFH) employees commonly utilize their own computers and often work in a poorly secured physical space. This situation increases their vulnerability to malware threats and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the development of security policies based on best practices. Progent's veteran group of cybersecurity support experts can help you to design, implement and manage an effective cybersecurity solution that protects vital IT assets in environments that include telecommuters.
Firewalls allow you to create a network that can be securely utilized by on-premises users and by at-home workers, mobile users, vendors, customers, and the public. Next-generation firewall appliances permit you to assign and control appropriate permissions to different groups of users and to scale your network and adjust your cybersecurity posture as your company evolves and as cyber threats grow more complex. Progent supports both new and older firewall appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, visit firewall support expertise.
Remote Endpoint Security Monitoring makes it easy to track the various devices used by at-home workers and either block or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on every secured endpoint, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to detect zero-day threats at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the network to contain the malware. Because the ProSight ASM agent is self-contained, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for telecommuters.
Progent's Duo authentication Service Plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are on a unit that only you have and that uses a separate network channel. A wide range of out-of-band devices can be utilized as this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate multiple validation devices. To learn more about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can assess the exposure of your network to all classes of outside and local security threats for an environment that includes remote workers. Progent can run remote, automated security inventory software for rapidly and economically detecting a wide variety of security holes that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with advanced credentials including CISA, ISSAP, and GIAC, can assist your company to evaluate your procedures and governance policies and assess your network infrastructure to enable you to design top-level protection for your telecommuters.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your at-home connectivity solution as well as your internal and perimeter networks so you can find, prioritize, remediate, and verify security weaknesses before malicious hackers can take advantage of them. Progent can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your current security posture. Progent's NodeZero experts can also help you to harden your network security and can help you to design and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum protection for on-prem, multi-cloud, remote, and perimeter IT resources. To find out more details about Progent's threat assessment solutions powered by on NodeZero's penetration test products, refer to Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper describing critical things to focus on for securing a network that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers saving and restoring vital data so as to prevent data loss and minimize recovery time in the event of storage problems due to equipment breakdowns, programming glitches, user error, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.
- Backup/Restore strategies for remote workers must address diverse types of user-owned endpoints. Progent can provide quick remote access to consultants knowledgeable about a wide array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity plans often envision circumstances that require a quick switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist you to create, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager provides a unified solution for safeguarding critical information by controlling on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Remote endpoint computers can be personally owned or company owned. IT administrators managing the enrolled endpoint devices of at-home workers can utilize Intune to provision and validate applications on managed devices, push updates and certificates, set up policies for permission to access information and resources, manage passwords, establish VPN connections, control how telecommuters share data, set up threat defense, ensure security compliance, and erase sensitive data from missing, stolen or decommissioned devices. Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. For details about Microsoft Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your telecommuters, visit Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that allows network administrators to keep offsite endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top capabilities of VMware Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Appleton, Wisconsin business, call
An index of content::
Windows and UNIX Consultant Services
Windows and Solaris Information Technology Consulting
Progent can assist your company to plan and implement a smooth transition from a UNIX-based information environment to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to preserve your information and minimize business discontinuity by designing an efficient transition plan that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, migration strategy and validation, Exchange migration services, data and application migration, and processor and storage migration and economization.
Online Support Services Exchange 2000 Server Upgrade
Exchange 2000 Server Upgrade Support and Setup
Progent is among the most qualified network support companies for creating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Lync Server 2013 conference bridges Consulting
Microsoft Lync Server 2013 IM Network Consulting
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and protected communications environment that permits a BYOD computing model with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN calling across a wide assortment of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can help your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and end users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Remote Employees Endpoint Security Technology Consulting Services
Computer Engineer Offsite Employees Endpoint Security
Progent can help small and medium-size businesses to install network security defense solutions and provide cleanup services required for work-from-home employees.
Exchange 2013 Project Planning Online Help
Exchange 2013 Voice Mail Consulting
Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements favorably impact vital facets of IT such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.
Microsoft 365 and Android Outsourcing
Microsoft 365 authentication Remote Consulting
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on schedule and within budget.
Operations Manager Example Application
24-7 Microsoft Operations Manager Case Studies
Before Progent's MOM-based solution, network problems were approached reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent is now able to ward off server troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and productivity.
Exchange Server 2003 IT Consulting
Immediate Exchange 2003 Server Upgrade Consultant
Progent's Microsoft Certified engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-location Exchange rollouts or upgrades and can supply onsite personnel to assist large companies with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
UNIX Professionals
Solaris Specialists
Progent's Solaris family support services provide small businesses and software developers support for administering and supporting Sun Solaris environments that run with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you an easy one-stop consulting firm to show you how to create and manage a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Cisco SIP Trunking On-site Technical Support
Cisco SIP Integration Support and Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants can help organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected IP PSTN trunks and offer affordable online or onsite support to help you to migrate smoothly to an advanced unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
Azure AD Multi-factor Authentication Consulting Services
Computer Consulting Microsoft Entra MFA
Progent can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across on-premises and Azure assets.
Short Term Staffing Remote Troubleshooting
Remote Support Immediate IT Staffing Services
Progent's temporary IT staffing services allow organizations to meet the need for network support personnel without dealing with the expense and delays that come with identifying and recruiting reliable technical help and without increasing your permanent head count.
ProSight NinjaOne Server and Endpoint Management Specialists
Support Services ProSight NinjaOne Server and Desktop Management
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of vital devices.
24/7 Microsoft 365 Android Integration Network Consultants
Network Consultants Office 365 Access Development
Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud resources.
Comprehensive Event Management Network Consultant
Microsoft Operations Manager Remote Support Services
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Remote Support Services ProSight Remote Infrastructure Management
Network Performance Analysis IT Consulting
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance issues.
Specialists ProSight Private Cloud Services
ProSight Virtual Server Private Cloud Hosting Consultant
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in a solution that delivers the maximum degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Computer Consultants 5520 wireless controller
5520 wireless controller Online Help
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening data security by identifying threats and filtering network traffic based on user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Top Ranked MSP360 Server Backup Onsite Technical Support
MSP360 SQL Backup Technology Consulting
Progent's data protection experts can help you to design, deploy and administer a backup solution built around MSP360 Backup software to protect your resources residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss caused by user miscues, software flaws, ill-intentioned insiders, and malware assaults like ransomware.
MSP360 Ultimate Backup Network Consulting
MSP360 SQL Backup Setup and Support
Progent can help your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, supports all popular public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned users, and malware attacks like ransomware. For more information, see ProSight Data Protection Services 360 Backup services.
Contact Progent
Contact Progent
For small businesses interested in Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
Professionals Offsite Workers Endpoint Security
Remote Workforce Cybersecurity IT Consultants
Progent can assist small and mid-size businesses to configure endpoint device security protection solutions and provide cleanup expertise to support a remote workforce.
Cisco Help Desk Support and Integration
24x7 HelpDesk Support and Help
The Help Desk support model used by Progent's Technical Response Center gives small organizations an efficient option to dependence on freelance consultants by offering broad technical knowledge shared by multiple support groups, optional 24x7 access to emergency assistance, escalation capability to top-level experts for handling the most difficult problems, service consistency and reliability, prompt follow-up overseen by veteran IT service administrators, a variety of easy-to-use techniques for requesting service jobs, and excellent progress visibility made possible by trouble ticket updates and accessible via a web-based portal.
Technology Professional Windows 10 Upgrade
After Hours Windows 10 Configuration Technology Consulting Services
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and post-migration consulting support.
Microsoft Hyper-V 3.0 Virtual Machines Computer Consultant
Microsoft Hyper-V 3.0 Server Virtualization Consulting
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT costs and enhance availability.
Remote Support Network Engineering Contractor Job
Jobs Recruiter Home Based Microsoft Consultant
Progent's work environment will make you a more capable consulting professional by improving your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this commitment by attracting the best professional experts for you to work with, providing a state-of-the-art system infrastructure, running specialized software utilities to enable the highest quality of support, and by optimizing our business models for attracting and keeping customers.
Tandberg Video Conferencing Professional
Radvision Video Conferencing Consulting
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a telepresence solution that protects your investment and optimizes the business value of your information system. Progent also offers the expertise of network infrastructure consultants able to assist businesses of any size to build and maintain a communications network that delivers the performance, reliability, protection, and expandability you need to accommodate your telepresence solution.
Computer Security Assessment Specialist
Network Security Evaluation Professional
Progent has created several security service bundles designed to deliver larger corporations an objective and thorough network security audit from a group of premier security consultants. All Progent's network security evaluation bundles incorporate a suite of services like network scans from within and from outside the network firewall, expert analysis of scanned data by accredited security engineers, production of a report documenting the findings, plus an interactive concise executive outbrief and a detailed live review for in-house IT administrators.
24-Hour Support Services Microsoft Exchange
Microsoft Exchange 2000 Upgrade Integration Support
Progent is one of the most qualified network consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Remote Branch Office IT Consulting Firm
Enterprise Windows 2003 Security Consulting Firm
For large organizations, Progent can leverage internal network support staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent local supplement of enterprise IT management. Progent's enterprise support services include corporate-wide security, online branch office support, network design, Sarbox compliance, project planning, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can provide on-site engineers and specialists to assist with a site move or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Virus Rollback Services
Signature-based Virus Protection Online Support Services
ProSight Active Security Monitoring incorporates next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against familiar and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Top Windows 10 Pilot Testing Network Engineer
Windows 10 Migration Migration Consultant
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 provided by Progent include ROI estimates, project management, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and ongoing Call Center support services.
Email Anti-fraud Intelligence Professionals
Remote Email Scoring Thresholds Engineers
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Data Center Colo Consultants
Data Center Support and Setup
Progent's data center support services are designed for companies with hardware housed at Internet Data Centers or data center colocation hosting sites and in need of on-demand on-site assistance at the colo site as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of data center and data center and colo consulting services such as system topology evaluation, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, design and installation of high availability systems, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage cluster configurations.
Integration Support MSP360 Ultimate Backup
Information Technology Consulting MSP360 Exchange Mailbox Backup
Progent can assist you to create, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 offers file or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and allows you to build a backup ecosystem with a low Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system glitches, ill-intentioned users, and malware attacks such as ransomware. To read more, visit ProSight Data Protection Services 360 Backup services.
Dynamics GP Excel Cubes Consulting
Microsoft Dynamics Integration Firm
Progent's seasoned application designers and software developers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide help with a selection of development technologies that can be used to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Professionals Microsoft Dynamics GP ERP
Dynamics GP Accounting Network Consulting
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP family, offers an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its segmented design you can license only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP Software support engineers can help you deploy, configure and manage Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
Online Support Cisco Firesight
Largest ASA Firepower Specialists
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management and automation of modern security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that include branch offices, data centers, and cloud resources.
Microsoft Experts Online Support Services Microsoft 365 PST migration
Outlook autodiscover Consulting
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget.
CCIE Expert Certified UNIX Online Support Organization
Engineer Sun Solaris Remote
Progent offers nationwide urgent technical support and consulting services for businesses that run Sun Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online technical support offers maximum leverage for your IT dollar by protecting client efficiency and limiting the time charged for computer analysis and repair. Advanced remote support technology and skilled technicians and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security professionals to help with the most challenging network issues.
Consultant VMware NSX Virtualized Networks
Consulting VMware NSX Virtualized Networks
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
OS X Lion Security Specialists
Mac and Cisco PIX Firewalls Specialists
Progent's CISM-certified security consultants can show you how to secure your Apple Mac environment through professional support offerings such as performing security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the specific objectives of your corporate information system.
Cisco Certified Microsoft Azure hybrid cloud integration Consultant Services
Cisco Certified Expert Microsoft Azure IPsec configuration Development Firms
Progent's consultants can assist you to design and implement a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across on-premises and cloud assets.
Office 365 Outlook Integration IT Consultant
Office 365 OneNote Integration On-site Support
Microsoft 365, previously called Office 365, is Microsoft's growing family of productivity apps and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in an array of subscription plans intended for markets ranging from students and households to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the many subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.
Microsoft Experts Virtual Support Desk Technology Consulting Services
24/7 Consulting Co-managed Support Desk
Progent's Microsoft certified Consultants provide several service programs to help medium-size and large organizations develop a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations analyze the numerous top level Help Desk application programs available and decide which products might be too expensive, miss critical features, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for special projects or to fill in for vacationing or incapacitated workers.
Emergency Cisco Firewall and IPS Remote Support
Open Now Cisco ASA 5500 Firewall Consultant Services
Progent's Cisco CCIE-certified networking experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Online Support Firepower Management Center
Cisco ASA 5500-X Firewall Computer Consulting
Progent's certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security gaps.
Top Dynamics GP Great Plains Software Technology Consulting Services
Dynamics GP Power BI Technical Consultant
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to license only the functionality you need, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, advanced reporting services that allow you to monitor all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to business data, the capability to process information from almost any database or workstation software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to develop specialized programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to help you turn the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.
Email Link Protection Consultant Services
Email Guard DLP Consultant Services
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
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