Enlarging your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Minneapolis organization to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services ranging from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Minneapolis, Minnesota businesses to with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the company phone environment to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can assist organizations of all sizes to design or maintain a remote VoIP environment that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to work with these VoIP solutions and provide on-demand integration and debugging expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Minneapolis, Minnesota company, phone 1-800-993-9400 or refer to Contact Progent.



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