Expanding your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Winston-Salem company to pick the right tools and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand expertise for getting you over occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Winston-Salem, North Carolina companies to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Security for At-Home Workers
Work-from-Home (WFH) staff members typically utilize their personal devices and often work in a poorly secured physical space. This increases their susceptibility to malware threats and requires careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user education, and the creation of security policies built on best practices. Progent's veteran team of cybersecurity support experts can help your business to design, implement and maintain a compliant security solution that guards critical IT assets in networks that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network that can be securely utilized by on-premises users as well as by at-home workers, mobile workers, suppliers, clients, and other stakeholders. Modern firewall appliances permit you to configure and control different permissions to different classes of users and to scale your IT network and adjust your security as your business evolves and as cyber threats become increasingly complex. Progent works with both new and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, visit firewall support services.

Remote Security Monitoring for TelecommutersRemote Endpoint Monitoring makes it easy to track the various computers used by teleworkers and either reject or spot and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint device, watching all activity and utilizing advanced behavioral threat analysis from SentinelOne to detect new attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected endpoint device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoints remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for telecommuters.

Two-factor Authentication (2FA) Services for Remote WorkersProgent's Duo MFA Services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices. With 2FA, when you sign into a secured online account and give your password you are asked to verify who you are on a unit that only you possess and that is accessed using a separate network channel. A broad selection of devices can be used as this second form of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register several validation devices. For more information about Duo identity authentication services, visit Duo MFA two-factor authentication services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all classes of external and internal security attacks for a network that incorporates telecommuters. Progent can run online, automated security inventory scanning for rapidly and economically detecting a wide variety of security weaknesses that can be found over the Internet. Progent's security audit consulting services, which can be managed by network security experts with top credentials such as CISM, ISSAP, and GIAC, can help your company to audit your procedures and governance policies and review your IT infrastructure to allow you to design the highest level of security for your at-home workers.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous testing of your at-home connectivity solution as well as your internal and perimeter networks so you can uncover, rank, remediate, and verify security vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can assist you to use NodeZero to carry out thorough pentests of your network perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and provides optimum protection for on-prem, cloud-based, at-home, and perimeter IT resources. To learn more details about Progent's threat analysis services based on on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's Penetration Test Products.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing critical areas to focus on for securing a network that supports work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Winston-Salem, North Carolina organization, phone 1-800-993-9400 or go to Contact Progent.