For office computer networks located within the state of Rhode Island, Progent's Microsoft and Cisco qualified technicians can provide phone support and remote troubleshooting to fix your network systems issues quickly and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to troubleshoot and repair network problems without the expense and time delays associated with on-site service visits.
If your Rhode Island company is located outside of the larger metro areas such as Providence, Warwick, or Cranston, your local computer network support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís team of field proven network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a varied range of clients. This means you get not just the technical know how needed for the task, but a consultant with proven methods for applying those skills to assist with efficient network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC520 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a modern VoIP system.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites that are as far as 185 miles apart from each other. Progent offers access to a NetApp MetroCluster consultant who can help your business to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and testing your MetroCluster disaster recovery solution to verify compliance with industry standards and government mandates.
Common Examples of Online Support Services Offered by Progent for Cisco Routers
Among the popular remote Cisco router consulting services available from Progent include setting up domain name, DHCP, routing tables, logging, and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; installing current IOS image; validating failover; troubleshooting VPN problems; producing a network diagram and documenting configuration; plus security and business recovery strategy.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and expandability and is also easy to transfer to another host. Progent's Private Cloud hosting services are based on proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence. Find out about Progent's ProSight family of managed services for small businesses.
Consulting and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consultants can assist organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to assist your organization to design and execute an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new security features, high availability VMM storage fabric, and other enhancements.
Progent's Consulting and Development Services for SQL Server 2016
SQL Server 2016 offers major improvements in performance, scale, data security, uptime, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises support to help organizations of any size to plan, deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and SCOM.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt your network. Find out about Progent's entire ProSight line of affordable network management outsourcing services for small organizations.
Advanced Project Management Consultants
For enterprise project management support, Progent can provide the services of senior information technology professionals with years of background as technology project managers for program development, business technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level project managers offer world-class management skills to help enterprise customers to adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller products. Progent can provide support for hardware-based and software-only Wi-Fi controllers and can help you to decide which type makes sense for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller expertise.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange. This allows you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you through challenging technical problems and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget. To learn more about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Design and Deployment Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet wireless AP configuration support and Cisco wireless controller consulting to help you benefit from the 802.11ac Wi-Fi standard to get three times the performance for your wireless LAN while extending the coverage.
Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable remote support services to help your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various versions of Office Word, interfacing Word with other Office apps such as Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Office Word training customized for individuals or groups.
Talk to a Progent Network Consultant
To find out how you can access a Progent computer consultant for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Help.