Ribeirão Preto Consulting Support
Short Term IT Staffing for IT Support Organizations
Besides offering rapid access to guidance from high-level IT professionals and subject matter experts to assist Ribeirão Preto, São Paulo businesses with specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance such as PC help, IT management, and Call Center services. On-demand staffing makes it possible for organizations to deal with anticipated or surprise peaks in the need for network services, which may result from scenarios such as company mergers, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover voids caused by the absence of in-house staff members because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Program Progent's short-term supplemental staffing services offer organizations the flexibility to react to increases in demand for IT services without dealing with the expense and delays that come with reviewing and recruiting reliable IT personnel and without the burden of adding to your in-house head count.
Important aspects of Progent's temporary supplemental staffing services include:
- Rapid availability of proven IT pros
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your in-house network support team
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Close working relationship with a world-class, full-spectrum resource for IT expertise
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation option that allows IT groups to share the responsibilities of Call Center support transparently between their in-house IT staff and Progent's nationwide team of IT support experts. Acting as a transparent extension of your in-house Help Desk, Progent's shared Call Center program is a joint service solution powered by the industry's leading shared PSA tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT services for businesses of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Ribeirão Preto, São Paulo Organizations
Progent's veteran roster of certified consultants offers Ribeirão Preto, São Paulo companies a broad range of online technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and MS Entra Design
- Microsoft 365 Configuration
- Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud
- Online Network Troubleshooting
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Consultants
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support Services
- Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Consulting
- Virtualization Management
- Rapid, Affordable .NET Software Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Management
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Ribeirão Preto, São Paulo Companies
To find out more about Progent's temporary supplemental staffing services for Ribeirão Preto, São Paulo businesses, call
An index of content::
IT Services for Service Providers Onsite Technical Support
Setup and Support IT Services for Service Providers
Progent's Support for IT Service Firms lets you use Progent's consulting engineers while retaining your own service brand as a transparent extension of your IT consulting staff.
Email Polymorphic Virus Protection Consultant Services
Email White Lists Consult
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
ISA 2004 Enterprise Edition Server Network Consulting
Integration Support ISA 2000 Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and deploy an installation of ISA Server 2004 that meets your information protection needs without limiting your network.
Small Business IT Outsourcing Consultants
Best Small Business IT Outsourcing Consultants
Progent is organized provide comprehensive online consulting for all technical areas common to small company information systems and allows you to outsource a variety of strategic, as-needed services such as a temporary Chief Information Officer to provide advanced planning and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major initiatives like office moves orOS upgrades, Cisco-certified experts for designing fast and robust infrastructure, certified security engineers to ensure information protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, enhance, or repair business applications.
Professionals Windows Desktop Simulation on macOS
24/7 Windows Desktop Simulation on macOS Network Consultants
For businesses with a mix of Mac and Windows computers, there are two popular alternatives for running Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered computer to run Windows applications and access system resources. Virtual PC for Apple Mac simulates Windows on a Mac system so you can run Microsoft Windows applications directly. Progent's Mac technology consultants can help your organization to manage these products for using Microsoft Windows programs on your Apple Macs and can in addition assist your company to evaluate and configure third-party solutions for Windows PC emulation.
Exchange Server 2003 Upgrade Online Support
Remote Support Exchange 2003 Upgrade
Progent's certified engineers offer technical help and IT consulting services for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting services for Exchange Server 2003 include system design, installation, project management, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
Cloud Protection for Email Consultant
ProSight Email Guard Spam Filtering Services Engineers
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Cisco RADIUS Security Computer Consultant
Professionals Cisco RADIUS Security
Cisco's security and remote access technology for small to mid-size businesses represent a complete range of manageable protection products to let you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and VPN solutions. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business objectives.
Remote MCSE Expert Certified Configuration PC Desktop
Microsoft and Mac Desktop Network Support Companies
Progent can deliver a wide array of affordable support services to assist your company to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for single machines or laptops or work with you to plan and implement a large-scale migration to new or updated operating system software and business applications. Progent can also provide consultants and technical workers to help you to prepare for and implement an office move or consolidation organized to produce the least possible interruption to your productivity.
Dynamics GP Customization Engineers
Dynamics GP Visual Studio Specialist
Progent's seasoned solution designers and programmers can help your company to create customizations to Microsoft GP that support the unique needs of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of development technologies that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Cisco Certified Experts Small Business Network Consulting
Technical Support Company Small Business
Progent's Microsoft and Cisco certified network consultants can provide expert support for a broad range of technologies and can provide that expertise remotely anywhere in the U.S. or in person in major cities throughout the United States and anywhere in California. Progent offers online help for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex connectivity problems, as well as the the assistance of CISA and CISSP-accredited security consultants to handle high-level security design and troubleshooting. Progent has delivered remote network support to businesses in every state in the U.S.
On-site Support Microsoft Exchange
IT Services Exchange 2019 Configuration
Progent can assist your organization in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Excel Developer
Microsoft ERP Support Outsourcing
Progent's team of application experts offer advanced support, custom programming, integration help, and online classes for popular business applications covering key areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting support online, Progent can assist clients throughout the U.S. to save the lost productivity and expense associated with travel and on-premises visits without sacrificing the high quality of technical support.
CISM Certified Cybersecurity Compliance Auditor
Certified Cybersecurity Management Technology Professional
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that information security professionals are required to learn. CISM gives business management the assurance that consultants who have qualified for their CISM credential possess the background and capability to provide efficient security management and support services.
Award Winning Microsoft Consulting Best Practices Server Consulting
Best Practices Repairing
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry experience, in the trenches of IT support, executing a broad range of technical projects for an extensive array of clients. Every Progent consultant shares a refined collection of individual best practices that are combined into company-wide leading practices training that Progent teaches its support team. This guarantees that you get not just expert IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to fix actual IT problems quickly.
FRx Report Programming Firms
Immediate Custom Software Reports
For custom application creation, Progent can supply programming experts to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
VMware vCloud Director vCD Services
Consultancy VMware NSX and SRM Disaster Recovery
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to design, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Microsoft Exchange 2003 Upgrade Network Consulting
Upgrading Exchange 2003 Server
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Emergency Microsoft System Center Operations Manager On-site Support
Operations Manager Consulting
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
SPA500 Series IP Phone Specialists
Cisco IP phones Consultant
Progent's Cisco IP phone and video IP phone experts can help your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Microsoft Exchange Server 2010 Migration Services
Services Exchange Server 2010 Migration
Progent offers expert help for every step of your Exchange 2010 upgrade including end-to-end project management services, site prep, project planning, specification of new software licenses and hardware needed, recommended vendor sourcing, system testing at customer site or at Progent's testing facility, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old servers, and training for customer's IT group and users.
Support and Integration Altaro VM Backup Encryption
Altaro VM Backup with Exchange Network Consulting
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to assist you to design, deploy, manage and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Security Organizations Symantec VPN
Symantec VelociRaptor Security Consultancy
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor family or help you upgrade to more recent firewall solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall/VPN devices and utilities, managed security and virus defense services, system monitoring software, and formal policies and processes. Progent has the expertise to be your single source for continuing technical help, maintenance, education, and security expertise.
Remote Support Services SQL 2008
IT Consultant Microsoft SQL 2008 Server
Progent's Microsoft-Premier SQL Server consultants can provide an array of services to assist small and midsize companies to plan, configure, manage, and troubleshoot MS SQL Server 2008 solutions so that they receive the maximum strategic advantage from this state-of-the-art database management technology. In addition, Progent can provide help with system architecture, enterprise-wide security, and application development to optimize the strategic advantage of your information investment.
Skype for Business VoIP Engineers
Skype for Business Back End Server Specialist
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
CISSP Certified Network Security Architect Consultancy
CISSP Certified Cybersecurity Engineers
Progent's CISSP-certified network security consultants can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small office from modern threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing IT resources spread across multiple physical datacenters and various clouds.
ProSight Duo MFA Support and Help
Multi-factor Authentication IT Consulting
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
ProSight Remote Network Infrastructure Monitoring Computer Consultant
Automatic Network Topology Mapping Support and Integration
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that need important updates, or isolating performance issues.
Microsoft Office 2000 Small Office IT Consulting
Technical Support Organization Microsoft Office System
Progent applies no initialization fee and asks no retainer for services provided during regular business hours. Progent's small granularity eliminates big invoices for quick repairs so you won't be tempted to permit less critical problems to fester.
Cisco ASA 5500-X with Firepower Integration Services
Network Consulting Firepower NGFW Firewalls
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Online Technical Support Microsoft Project
Integration Companies ERP, MRP, Accounting System
Progent's application experts offer in-depth support, software programming, deployment assistance, and webinar classes for leading applications covering key areas including ERP and MRP, financials, business reporting, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting support online, Progent can help small businesses throughout the U.S. to save the time and expense associated with travel and on-premises activity without compromising the effectiveness of consulting services.
ISSAP Certified Cybersecurity Firms
ISSAP Certified Cybersecurity Architecture Consulting Services
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous testing and significant work with network security design. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.
Network Admin Companies Enterprise Services Project Methodology
Planning Phase: Design and Architecture Proposals Computer Consultant
When performing IT projects for corporate clients, Progent uses a structured approach based on specified milestones in order to achieve budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design tuning, and professional implementation. All phases are documented to make available a comprehensive summary of technical services performed and to assist in downstream network support.
