Besides offering rapid access to guidance from high-level IT professionals and subject matter experts to assist Ribeirão Preto, São Paulo businesses with specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance such as PC help, IT management, and Call Center services. On-demand staffing makes it possible for organizations to deal with anticipated or surprise peaks in the need for network services, which may result from scenarios such as company mergers, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover voids caused by the absence of in-house staff members because of vacations, illness, resignation, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services offer organizations the flexibility to react to increases in demand for IT services without dealing with the expense and delays that come with reviewing and recruiting reliable IT personnel and without the burden of adding to your in-house head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT pros
  • Easy engagement, termination, and re-engagement of services
  • Transparent augmentation of your in-house network support team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Close working relationship with a world-class, full-spectrum resource for IT expertise
Progent's Co-managed Help Desk Program
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation option that allows IT groups to share the responsibilities of Call Center support transparently between their in-house IT staff and Progent's nationwide team of IT support experts. Acting as a transparent extension of your in-house Help Desk, Progent's shared Call Center program is a joint service solution powered by the industry's leading shared PSA tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite IT services for businesses of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Ribeirão Preto, São Paulo Organizations
Progent's veteran roster of certified consultants offers Ribeirão Preto, São Paulo companies a broad range of online technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Ribeirão Preto, São Paulo Companies
To find out more about Progent's temporary supplemental staffing services for Ribeirão Preto, São Paulo businesses, call 800-993-9400 or visit Contact Progent.