Enlarging your at-home workforce can have a significant impact on network infrastructure, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Rio de Janeiro organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers services ranging from on demand expertise for helping you past occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Rio de Janeiro, Rio de Janeiro organizations to with any aspect of building a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required for a remote workforce can be especially complicated if you must manage a mix of worker-owned hardware such as desktop computers and laptops, routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as modern IT products in virtual office solutions enables you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services available from Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure connection for authenticated at-home employees to use IT assets located at your corporate data center or in the cloud. Progent can help you to configure and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's AnyConnect software to provide secure VPN connections for a broad range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to view and use a remote PC's desktop. This technology gives IT managers substantial control over the computing ecosystem of telecommuters and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert remote support for deploying home routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting families and visitors, are commonly utilized by at-home employees to connect to their router for work. This can create performance and security problems. Progent can help businesses to mitigate these problems by providing expertise like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP integration help.
  • Internet access solutions affect the performance and availability of connections between at-home workers and the company data center. Mission-critical applications may demand backup Internet connections in the event the primary connection breaks. Progent offers guidance for identifying service providers, selecting appropriate service offerings, and setting up redundant Internet access. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Rio de Janeiro, Rio de Janeiro organization, phone 1-800-993-9400 or go to Contact Progent.