Rochester Offsite Workforce Integration Consulting Partner
System Planning, Integration, Administration and Troubleshooting Consulting Experts
Expanding your remote workforce can have a significant effect on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Rochester company to pick the appropriate technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from as-needed expertise for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Rochester, New York businesses to succeed with any aspect of building a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be especially complex if you have to manage a combination of worker-owned hardware such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering remote support for both legacy and current technologies in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making essential updates. Services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- VPN technology makes it possible to create a safe connection for authenticated at-home workers to use IT assets located at your corporate datacenter or in a public cloud. Progent can help your company to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide secure VPN connections for a wide selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and interact with a data center PC's desktop. This technology provides IT managers substantial control over the computing ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers top-tier online consulting for integrating routers from a range of vendors. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as security issues. Progent can help you to resolve these problems by providing services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless access point setup help.
- Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the corporate data center. Vital processes might require redundant Internet connections in case the normal connection breaks. Progent offers expertise for picking ISPs, choosing sensible service packages, and setting up high-availability Internet connections. Refer to Internet access solutions.
VoIP Integration for At-Home Workers
Extending the business phone environment to accommodate telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX products are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or legacy platforms for VoIP management. Progent can assist organizations of all sizes to design or tune a telecommuter VoIP environment that provides the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and deliver online configuration and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can assist your organization to manage your existing conferencing environment and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to tune your WAN architecture to host them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of applications that deliver a cohesive user interface for sharing data and ideas throughout a corporate network and on a wide range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their original publication and can assist your company to deploy these flagship collaboration products to maximize the effectiveness of your at-home workers.
SharePoint utilizes web entities to allow collaboration and information sharing by providing policy-driven access to content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint allows you to build protected web portals that allows at-home workers to see and edit aggregated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint expertise, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers can share them securely via a browser. Included with Microsoft 365, OneDrive allows home employees to co-edit documents. Edits created offline are automatically synced when you reconnect to the Internet. For details about Progent's consulting services for Microsoft OneDrive, refer to Onedrive configuration consulting.
Public Cloud Integration for Remote Workers
Progent offers fast and affordable remote assistance for helping organizations to build, maintain and optimize cohesive hybrid network models that incorporate physical data centers, teleworkers, branches, and cloud services. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with cloud connectivity, authentication, and security.
Azure is a popular platform for public cloud services that allows you to utilize IT infrastructure, virtual servers, and critical apps hosted on Microsoft's massive cloud. Microsoft Azure features over one hundred cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish secure connections to Azure for telecommuters by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's support services for Azure, refer to Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity applications and cloud services available by subscription. Microsoft apps and cloud services are provided in a variety of plans intended for users ranging from individuals and households to large enterprises. Progent offers fast and easy online contact with consultants familiar with Office 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers top business value. To find out about Progent's expertise for Microsoft Office 365, see Office 365 integration services.
Office 365 Exchange Online is one of the most widely used cloud-based applications in the Office 365 product product suite. Office 365 Exchange Online provides the benefits of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits inherent with cloud computing. Microsoft has engineered Exchange Online to run smoothly with on-premises deployments of Exchange, allowing customers to build hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide occasional help to get you through tough IT roadblocks and also offer comprehensive project management outsourcing to ensure your teleworkers have convenient and secure access to your Exchange Online deployment. To learn Progent's consulting expertise for Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's top source of cloud-based services. Progent offers quick and affordable online access to cloud connectivity consultants who can help your organization to plan, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local data centers and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-uptime network architecture so your employees have a productive computing environment regardless of whether they are working from your main office, a branch office, from home, or on the road. To find out about Progent's support services for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud Platform is a leading set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to expand your current IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can help you to set up VMs on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify access control for telecommuters with GCP Cloud Identity services. Progent can also help you to use GCP's unified management tools to administer and track your Google Cloud ecosystem. To find out, see Google Cloud Platform consulting expertise.
Help Desk Call Center Services for At-Home Workers
A fast, enterprise-wide changeover to a teleworker workforce, which could be driven by a pandemic or as part of a disaster recovery process, can overstretch even the most efficient in-house Help Desk. Progent's Call Center services make it possible for organizations to outsource or augment their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's nationwide network of remote IT support experts along with enterprise-class trouble ticketing and follow-up software to offer an economical, modern Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 desktop technical support from help requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to track or update the status of their current tickets, add information, and append screen captures or attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 IT experts to resolve complex problems. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables you to augment your existing Support Desk organization by splitting responsibilities for Support Desk support services seamlessly between your in-house IT support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's shared Call Desk service uses a collective support model based on the number one professional services automation (PSA) tool for managing service requests and ticketing, establishing responsibility, tracking progress, and generating reports. To learn how Progent's Call Desk Supplementation Services can enable your business to provide world-class desktop support to your from-home workers, visit Progent's Call Desk augmentation Services.
Cybersecurity for At-Home Workers
Remote workers often use their own computers and work in a physically unsecured area. This worsens their exposure to cyber attacks and requires judicious deployment of firewalls, remote endpoint monitoring, and the enforcement of policies that follow leading practices. Progent's veteran team of certified cybersecurity professionals can assist you to plan, deploy and manage a modern cybersecurity environment that safeguards sensitive data in networks that incorporate teleworkers.
- Firewalls enable companies to create a network environment that can be securely accessed by on-premises users as well as by telecommuters, mobile employees, suppliers, clients, and the public. Modern firewall devices allow you to configure and control different access rights to various groups of users and to scale your IT network and adjust your security as your company evolves and as cyber threats grow more complex. Progent works with both new and legacy security appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, go to firewall support expertise.
- Remote Endpoint Monitoring makes it possible to track the various computers used by teleworkers and either reject or identify and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint device, watching all activity and utilizing advanced machine learning to detect new attacks on arrival. When a cyberattack is spotted, ProSight ASM instantly isolates the infected endpoint from the corporate network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoint devices stay protected even when they are not connected to the Internet. To find out more about ProSight ASM, see remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the exposure of your information system to all types of outside and internal security threats for a network that includes teleworkers. Progent can run online, automated cybersecurity inventory scanning for rapidly and affordably uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by security professionals with top credentials including CISA, CISSP, and GIAC, can assist your business to audit your procedures and policies and review your WAN infrastructure to allow you to implement the highest level of security for your at-home workers.
Data Protection Solutions for Teleworkers
Data Protection covers saving and restoring critical information so as to prevent data loss and minimize recovery time in case of storage problems resulting from hardware issues, software hiccups, user error, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to design and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for remote workers must cover diverse kinds of user-owned endpoints. Progent can provide fast online access to consultants familiar with a wide array of products for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that require a quick changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist your company to develop, document and test a DR/BC plan that addresses the process of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager features a centralized platform for protecting corporate information by managing on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Remote endpoint computers can be user owned or company owned. IT admins managing the enrolled endpoint computers of at-home workers can use Intune to provision and validate apps on managed devices, push updates and certificates, set up rules for accessing data and resources, set passwords, establish VPN connections, control how telecommuters share information, set up threat protection, ensure compliance, and wipe sensitive data from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS computers. To find out about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the devices of your telecommuters, go to Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that allows network administrators to keep remote endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual software delivery platform for authorization control, app management, and setup management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a perpetual license. Top features of Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new employees, policy set up and enforcement for all classes of devices, unifies reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based products. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Rochester, New York business, call
An index of content::
Lync Server 2013 and Cisco Unified Communications Specialist
Microsoft Lync Server 2013 Specialists
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to evaluate the advantages of Lync 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model suitable for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Immediate SCOM 2012 Microsoft Azure Monitoring Online Support
SCOM 2012 R2 Online Support Services
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to fix critical issues detected by SCOM 2012.
ProSight Behavior-based Virus Detection Professionals
ProSight Behavior-based Virus Detection Consultant
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire threat lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
Tech Consulting Microsoft Windows 7 Upgrade
On Site service Windows 7 Migration
Progent's Microsoft certified engineers can help you to test
Network Intrusion Penetration Testing Juniper SSG520M Router
Security Company Juniper SSG550M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Integration Companies Amazon Marketplace Web Service development training
Amazon MWS programming Contract Programmer
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Microsoft Certified Partner Office 365 authentication Technical Support Services
MCSE Expert Certified Support Services Office 365 Single Sign On
Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that transparently combine on-premises and cloud products and services.
24x7 Remote Monitoring and Reporting Outsourcing
Configuration Operations Manager
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Professionals Nagios for Linux
24-7 MRTG for Linux Consultants
Network monitoring commonly involves observing a system's resource utilization in order to identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that work under Linux or UNIX and can be used to monitor multi-OS environments where Linux and Windows operate together. Progent's system support engineers can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting professionals offer small companies and developers help with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based technology.
Exchange 2013 Integration Consultant
Exchange 2013 Upgrade Consultancy
Exchange Server 2013 includes significant enhancements to the capabilities of Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact key areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Exchange 2013.
SharePoint 2016 SQL Server Reporting Services Support Services
SharePoint 2016 Power View Consultant Services
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, software development, and technical support support for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Remote Support Services 802.11 Wireless LAN
Emergency Wi-Fi Network Remote Support Services
Progent can show you how to design, deploy, manage, and troubleshoot a viable Wireless network infrastructure, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a complete wireless network security strategy that is well integrated with the security strategy for your overall corporate network.
Security Management Professionals
Security Evaluation CISM Certified Cybersecurity
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that information security professionals are required to master. It gives executive management the assurance that consultants who have earned their CISM credential possess the background and knowledge to deliver effective security administration and support services.
Emergency Microsoft Certified Remote Troubleshooting SQL Server 2014 and Windows Server 2012 R2
24x7x365 SQL Server 2014 and Hyper-V On-site Technical Support
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services including planning, configuration, administration, troubleshooting, and software development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Top Rated Amazon MWS programming Programming Firm
Amazon MWS programming Design
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Citrix VM desktops Consulting
Urgent Citrix XenDesktop VDI Integration
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the business value of your information network; integrate XenDesktop technology with your servers, user devices, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to adhere to best practices to manage your XenDesktop solution efficiently.
Immediate Computer Consultant DoubleTake Carbonite Software
Double-Take Backup and Restore Consultant Services
DoubleTake/Carbonite Software offers a family of products intended to provide small companies a range of cost-effective alternatives for replicating and restoring vital workloads including Microsoft Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information networks to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price.
PIX Remote Support Services
Configuration PIX
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt more current firewall technology from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.
PowerPoint 2016 Support Consultants
PowerPoint 2016 Network Design
Progent's Microsoft Office and Office 365 experts can help companies of any size to integrate Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick ROI and enables better business results. Progent can assist you to interface Office or Office 365 applications with each other and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues with different versions of Office desktop and can provide live online instruction to individual users or groups.
Configuration Windows 7 Wireless
Windows 7 Upgrade Technology Professional
Progent's certified engineers can provide remote and onsite support services to assist you to administer, maintain, and repair computers based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote connectivity, mobile device management, Wi-Fi configuration, and remote network monitoring and alerts.
SCVMM 2012 and SharePoint Support Outsourcing
Network Consultant Virtual Machine Manager
Progent can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment to make sure you get the highest possible business value.
Dharma ransomware protection and recovery Consulting
Consulting MongoLock ransomware protection and recovery
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your existing AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient AV and backup/recovery environment that reduces your exposure to ransomware and meets your business requirements.
Ubiquiti UniFi Security Gateway Technology Professional
Ubiquiti UniFi Controller Technology Professional
Progent offers quick access to the skills of seasoned wireless specialists who can help organizations to assess the value of Ubiquiti UniFi wireless APs for your company and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and place UniFi wireless APs for your required signal coverage and throughput.
Amazon S3 disaster recovery Integration Companies
CISSP Certified Security Developer Firms Amazon AWS migration
Progent can provide cost-effective online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent offers occasional expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Windows Server Essentials Storage Spaces Professional
Windows Server Essentials and SQL Server Consultant
Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to transition from the older physical in-house datacenter to the new hybrid computing paradigm that combines local and cloud-based resources. Progent's consultants offer cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing ecosystem. Progent offers full-service project management support to help you plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting help, troubleshooting, and training.
Remote Support Fault Tolerant Branch office Network
Redundant Connectivity Consulting Services
Progent’s non-stop inter-site connectivity and 24x7 system connection professionals can help small organizations create fault tolerant Interoffice connectivity via fully redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.
Onsite Technical Support ISR Routers
24x7 Edge Routers Computer Engineer
Cisco has developed an extensive array of routers including appliances designed to provide the security, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Small Office IT Consultants Microsoft
Microsoft Office 2000 Integration Group
Progent’s IT outsourcing services offer budget-friendly computer support for small companies. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can reduce costs and minimize risks, permitting IT support budgets to grow in a more linear and manageable fashion than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system foundation for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Cisco VoIP phones Remote Consulting
Telepresence Online Help
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
24-Hour Microsoft Outsourcing
Microsoft Networking Services
Progent’s IT outsourcing packages offer economical network support for small organizations. Whether it involves planning network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or developing an on-line business application, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT support budgets to grow in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
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