Enlarging your telecommuter workforce may have a major effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Salt Lake City organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Salt Lake City, Utah companies to succeed with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure required for a remote workforce can be especially complicated if you have to accommodate a combination of personal hardware such as PCs and laptops, Internet routers, and Wi-Fi APs from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing remote help for both outdated and modern technologies in virtual office solutions allows you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for making necessary updates. Services available from Progent to assist your company to create a high-functioning work-at-home infrastructure include:
IP Voice Solutions for an At-Home Workforce
Extending the corporate PBX system to accommodate telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for VoIP management. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations optimize their existing Cisco VoIP environments to support a growing at-home workforce.
Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat, and screen sharing for both onsite users and telecommuters. Many organizations use multiple products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing ecosystem and enhance the experience of your at-home workforce.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office suites, offering a rich environment of applications that create a consistent user interface for sharing information throughout multiple sites and on a broad range of endpoint devices. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial publication and can help your company to configure these critical collaboration platforms to optimize the effectiveness of your at-home workers.
SharePoint uses web entities to facilitate collaboration and information delivery by providing policy-driven delivery of data, business processes, and tools for searching through company-wide information silos. SharePoint permits you to create secure portals that allows at-home workers to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to deployment consulting for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and colleagues anywhere can access them safely through a web browser. Included with Microsoft 365, OneDrive enables at-home workers to co-edit files. Edits made offline are uploaded when you reconnect to the Internet. For details about Progent's expertise for Microsoft OneDrive, see Onedrive integration consulting.
Public Cloud Integration Services for Remote Workers
Progent offers advanced remote assistance for enabling organizations to create, manage and optimize cohesive hybrid network architectures that combine physical data centers, telecommuters, branch offices, and public cloud services. Progent offers expertise for all modes of public cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters fix problems with public cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud software and services that allows you to use infrastructure, virtual servers, and critical apps hosted on Microsoft's massive cloud. Azure offers over 100 services services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure for teleworkers by configuring and debugging firewalls and VPN tunnels. For information about Progent's support services for Microsoft Azure, go to Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of client productivity applications and cloud-based services available on a subscription basis. Office applications and services are provided in a variety of plans intended for users ranging from students and households to large enterprises. Progent offers quick and affordable remote access to experts familiar with Office 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the various subscription bundles offered with Office 365 and configure 365 applications for your telecommuters to achieve maximum business value. To learn about Progent's consulting services for Microsoft Office 365, see Microsoft 365 consulting services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Office 365 product line. Microsoft 365 Exchange Online offers the advantages of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with on-premises Exchange environments, allowing customers to build hybrid information systems. Progent's Exchange consultants are available for occasional assistance to get you through challenging technical bottlenecks and also offer end-to-end project management services to ensure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting services for Exchange Online, visit Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the world's biggest source of cloud-based services. Progent offers quick and economical online access to cloud integration experts who can help your business to plan, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local data centers and with other public clouds such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to build a high-availability network architecture so your employees have a consistent computing environment whether they are working from your headquarters, a remote branch, from home, or on the move. For information about Progent's support services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular suite of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to expand your current IT resources with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud ready so your telecommuters can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to set up virtual machines on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and simplify identity control for at-home workers with Google Cloud Identity. Progent can also help your business to use GCP's management tools to control and track your GCP environment. To learn, visit Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for At-Home Workers
A fast, company-wide changeover to a telecommuter business model, which could be activated by an epidemic or as a component of a business continuity plan, can overstretch even the most efficient internal Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or expand their Call Center with Progent's online Technical Response Center services.
Cybersecurity for Telecommuters
At-home workers often run their own equipment and work in an unsecured space. This increases their exposure to cyber attacks and requires judicious deployment of security appliances, remote monitoring, and the creation of policies that adhere to leading practices. Progent's veteran roster of certified data security professionals can help your company to plan, implement and manage a modern security environment that guards vital data in IT networks that incorporate remote workers.
Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and restoring vital information so as to avoid data loss and reduce recovery time in the event of storage problems due to equipment issues, software glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to design and maintain in hybrid environments that combine local data centers, cloud resources, and at-home workers.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a centralized platform for safeguarding corporate data by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting mobile devices and applications. Remote endpoint devices can be user owned or company owned. Network admins managing the endpoint computers of at-home workers can use Intune to provision and authenticate applications on devices, push patches and certificates, set up policies for accessing data and resources, manage passwords, establish VPN connections, determine how telecommuters share data, set up threat defense, ensure security compliance, and erase corporate data from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS, Google Android, Windows, and macOS/OS X computers. For information about Microsoft Intune and to find out how Progent can help your company to use this platform to manage the devices of your at-home workers, go to Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network managers to keep remote endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a perpetual license. Key capabilities of VMware Workspace ONE include rapid remote deployment of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated reporting and analytics, email encryption, and integration with Microsoft apps and cloud products. For details about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Salt Lake City, Utah organization, phone