Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and corporate culture. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your San Bernardino company to pick the right technologies and adhere to best practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist San Bernardino, California businesses to with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote work environment can be especially complex if you must manage a combination of personal hardware such as PCs and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online support for both outdated and current IT products in remote office solutions enables you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Support services available from Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a secure connection for authorized at-home employees to access IT assets located at your company data center or in the cloud. Progent can assist you to deploy and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your telecommuters to set up Cisco's popular AnyConnect software for safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a remote PC's desktop. This gives network managers substantial control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent can provide expert online consulting for deploying routers from a variety of vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create throughput as well as security problems. Progent can assist businesses to resolve these issues by delivering services that include Aironet configuration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate data center. Line-of-business processes might require backup Internet access in case the normal connection fails. Progent can provide expertise for selecting Internet service providers, selecting appropriate bandwidth and data volume packages, and integrating high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter solution for your San Bernardino, California business, phone 1-800-993-9400 or visit Contact Progent.