In addition to providing rapid access to top-tier IT professionals and subject matter experts (SMEs) to help San Bernardino, California companies with discrete IT problems or strategic projects, Progent offers short-term staff augmentation to deliver more broadly defined services like PC support, network administration, and Help Desk call center services. On-demand staffing can help organizations to respond to planned or unplanned surges in demand for network services, which may result from scenarios like mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover gaps left by the loss of full-time IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's short-term staffing services give organizations the flexibility to respond to surges in demand for IT services without being saddled with the expense and delays associated with vetting and hiring appropriate IT help and without the risk of adding to your in-house head count.

Key aspects of Progent's temporary staffing services include:

  • Rapid access to reliable network professionals
  • Simple engagement, cessation, and resumption of services
  • Seamless extension of your full-time IT team
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong relationship with a world-class, full-service resource for IT expertise
Progent's Co-managed Help Desk Call Center Service
Progent's shared Help Desk service is a specialized flexible staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's extensive team of IT support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center service is a joint support alternative based on by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network services for businesses across the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for San Bernardino, California Businesses
Progent's nationwide roster of certified consultants can deliver San Bernardino, California businesses a wide range of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for San Bernardino, California Organizations
To find out more details about Progent's temporary supplemental staffing services for San Bernardino, California companies, call 800-993-9400 or visit Contact Progent.