Expanding your at-home workforce may have a significant effect on network infrastructure, security/compliance, and company culture. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your San Diego UCSD organization to pick the right tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent can provide services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist San Diego UCSD, California businesses to with any facet of creating a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be particularly complicated if you have to accommodate a combination of personal hardware like desktop computers and notebooks, routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware releases. Progent's experience providing online help for both outdated and current technologies in remote office solutions allows you to make efficient use of your existing infrastructure and offers ready access to expertise for making essential upgrades. Support services available from Progent to assist you to create a high-functioning telecommuting ecosystem include:
- VPN technology makes it possible to create a secure tunnel for authenticated at-home employees to use IT assets situated at your corporate datacenter or in the cloud. Progent's consultants can help your company to deploy and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a remote PC's desktop. This technology provides IT managers substantial control over the computing environment of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent offers top-tier online support for setting up home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, often shared by the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create throughput and security issues. Progent can help businesses to resolve these issues by providing services like Aironet integration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi AP integration help.
- Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Line-of-business processes may demand backup Internet connections in the event the primary connection fails. Progent offers expertise for picking ISPs, selecting sensible bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet connectivity integration services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your San Diego UCSD, California business, phone 1-800-993-9400 or go to Contact Progent.