Enlarging your at-home workforce can have a major effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your San Francisco company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from on demand expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist San Francisco, California businesses to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Expanding the business PBX environment to include teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can assist organizations of all sizes to design or tune a remote VoIP environment that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses optimize their existing Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these VoIP solutions and deliver as-needed integration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your San Francisco, California company, call 1-800-993-9400 or go to Contact Progent.