In addition to providing fast access to guidance from high-level network professionals and subject matter experts to assist San Mateo, California organizations with specific technical problems or longer-term projects, Progent offers short-term supplemental staffing to deliver more broadly defined services such as PC support, IT administration, and Help Desk call center services. Short-term staffing can help businesses to deal with anticipated or unexpected surges in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, site moves, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also fill gaps resulting from the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's short-term staffing services give businesses the versatility to react to surges in demand for network personnel without being saddled with the costs and delays that come with vetting and recruiting professional technical personnel and without the burden of adding to your permanent head count.

Key features of Progent's short-term staffing services include:

  • Fast availability of proven network professionals
  • Simple engagement, termination, and resumption of services
  • Transparent augmentation of your in-house network support staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close working relationship with a top-level, full-service resource for IT support
Progent's Shared Center Service
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion option that allows IT organizations to divide the work of Help Desk support seamlessly between their internal network personnel and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's shared Call Center program is a joint service solution powered by the industry's leading group PSA tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite IT services for organizations across the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for San Mateo, California Organizations
Progent's nationwide team of certified engineers offers San Mateo, California companies a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staffing Services for San Mateo, California Companies
To find out more details about Progent's temporary staff augmentation services for San Mateo, California companies, call 800-993-9400 or visit Contact Progent.