San Mateo Consulting Expertise
IT Staffing Temps for Network Service Teams
In addition to providing fast access to guidance from high-level network professionals and subject matter experts to assist San Mateo, California organizations with specific technical problems or longer-term projects, Progent offers short-term supplemental staffing to deliver more broadly defined services such as PC support, IT administration, and Help Desk call center services. Short-term staffing can help businesses to deal with anticipated or unexpected surges in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, site moves, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also fill gaps resulting from the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Services Progent's short-term staffing services give businesses the versatility to react to surges in demand for network personnel without being saddled with the costs and delays that come with vetting and recruiting professional technical personnel and without the burden of adding to your permanent head count.
Key features of Progent's short-term staffing services include:
- Fast availability of proven network professionals
- Simple engagement, termination, and resumption of services
- Transparent augmentation of your in-house network support staff
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close working relationship with a top-level, full-service resource for IT support
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion option that allows IT organizations to divide the work of Help Desk support seamlessly between their internal network personnel and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's shared Call Center program is a joint service solution powered by the industry's leading group PSA tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite IT services for organizations across the United States. Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for San Mateo, California Organizations
Progent's nationwide team of certified engineers offers San Mateo, California companies a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Technical Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Experts
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Automation
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Support
- Ransomware Defense
- Backup/Restore Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for San Mateo, California Companies
To find out more details about Progent's temporary staff augmentation services for San Mateo, California companies, call
An index of content::
Dynamics GP Software Remote Technical Support
Configuration Dynamics GP Great Plains Accounting
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies data and operations across your company, communicates seamlessly with other solutions, and connects employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you install and maintain a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
Remote Access Technical Consultant
VPN Support and Help
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your changing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete line of products targeted at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user certification, permissions, and tracking from a graphical Web interface.
Windows Server 2012 R2 upgrade Consulting
Windows Server 2012 R2 Server Manager On-site Support
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline network management, assist with application development, and build and test a DR/BC plan.
Consulting Services Exchange Server 2010 Migration
Microsoft Exchange 2010 Upgrade Specialist
Progent can provide expert support for every step of your Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software and equipment required, recommended vendor sourcing, system testing at client location or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for client's IT group and users.
Solaris Consultant
Technology Professional Solaris
If your company computer system mixes Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance offerings include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Contact Center services.
Lync Server 2013 and Android Consulting Services
24-Hour Consultancy Lync Server 2013 conference bridges
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your business and can help you to plan and carry out a deployment of Lync Server that centralizes the control of IM and Presence and improves the output of your in-house staff, telecommuters, and mobile workforce. Progent can in addition assist you to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office applications, and provide training and ongoing technical support for Lync Server 2010 and other Microsoft platforms.
Tracking Service Costs Support and Help
Service Reports Consultant Services
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by every staff member to every customer. The practice of detailing and organizing support records allows more efficient service and avoids a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.
24-7 Windows Server 2016 Storage Replica Integration Support
IT Consulting Windows Server 2016 Disaster Recovery Planning
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
Top Ranked Microsoft Exchange 2019 Server Computer Consulting Services
24/7 Spam filter Upgrade
Progent's Microsoft-certified consultants have over 10 years of experience delivering messaging support for customers ranging from small offices to large enterprises. Progent provides affordable consulting for all editions of Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and implement off-site and wireless email connectivity. Progent’s Microsoft Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard security services.
SharePoint 2016 Power BI Support Services
SharePoint Server farm Design Technology Consulting
Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
On-site Technical Support Citrix Receiver
Citrix FlexCast Technology Consulting
Citrix has developed a powerful family of products that deliver advanced manageability, scalability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix virtualization products and show you how to design, test, implement, optimize, and maintain Citrix solutions.
Fault Tolerant Colocation Specialist
Data Center Professional
Progent's Data Center engineers can help you find fault-tolerant data centers that match the particular requirements of your company. High availability Internet Data Centers are particularly appealing to small businesses because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for most small businesses. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
802.11 Wireless LAN Technical Support Services
CISSP Certified Expert Wi-Fi Network Integration
Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi network architecture, select appropriate hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough wireless system security strategy that is well aligned with the security plan for your overall corporate network.
Juniper SRX Series Router Network Security Auditor
Juniper SRX220 Router Audit
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Remote ISR 1100 Router Integration
RV Series VPN Router Setup and Support
Cisco has developed a full product line of routers that includes appliances built to provide the protection, performance, and reliability demanded by customers from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Predictive Wi-Fi Site Modeling IT Consulting
Top Quality Predictive Wi-Fi Site Modeling Computer Consultant
Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that delivers the reception, performance, capacity, QoS, security, and hand-off capability your business needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless network and on-premises site survey services for validating, tuning, and troubleshooting a functioning Wi-Fi LAN.
Microsoft Project Server 2010 Design and Installation
Microsoft Project Server 2010 Integration
Progent's Microsoft consultants can provide advanced support in implementing, using and debugging any edition of Project Server and can deliver a broad variety of affordable online consulting services based on industry best practices to help organizations of any size to get all the benefits of this powerful project management solution. Services offered by Progent include solution design, installation and migration, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Microsoft Teams session border controller Specialists
24 Hour Microsoft Teams online training Consult
Progent can assist you to design an upgrade to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's Management Team Online Troubleshooting
Progent Management Integration Group
Progent's management team includes seasoned veterans with decades of background providing network consulting, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great personnel, and Progent has put together a management team able to provide customers with the best service value in the industry.
Offsite Employees Cloud Integration Help and Support
Specialists At Home Workers Cloud Integration
Progent can assist small and medium-size companies to provision their home-based employees with efficient access to cloud applications and services.
Design Firms Amazon MWS development
Amazon Marketplace Web Service development Development Firms
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
At Home Employees Cybersecurity Online Support
At Home Workers Security Support and Help
Progent can assist small and medium-size companies to implement endpoint security protection systems and provide mitigation expertise for remote workers.
SharePoint Server 2007 IT Services
Top MCSE Expert Certified Configuration Office SharePoint Server 2007
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, teams and data. Microsoft SharePoint provides a common spot for your workers or customers to access, manage, share and interact with useful data, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can help you to manage your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Wi-Fi Site Survey and Design Technology Consulting Services
Open Now Wireless LAN Site Survey Online Support
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your business needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Dynamics GP 2015 R2 Specialist
Specialist Microsoft Dynamics GP 2015
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, works with popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to resolve the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this mission-critical platform.
Outsourcing Microsoft Financial Software
Dynamics GP/Great Plains Features Consultant Services
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Dynamics GP offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its modular design you are able to purchase only the functions you currently need, with the option to add users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP consulting engineers can help you install, configure and manage the current release of Dynamics GP or migrate smoothly from an older edition.
Network Performance Optimization Computer Engineer
ProSight Remote Network Infrastructure Troubleshooting Online Help
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, enhance and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance problems.
Windows 2003 Professionals
Windows 2003 Consultant Services
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with planning, installing, managing and supporting sophisticated information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
SQL Server 2012 AlwaysOn Failover Cluster Integration
Power View Computer Consultant
Progent can provide the support of Microsoft-certified engineers and seasoned database application developers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security consultants to help your business to assess the potential benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
MCSE Expert Certified Windows Server 2003 Consultancy
Windows Server 2003 Engineers
Progent's certified Windows Server 2003 consultants offer computer help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and support offerings include system design, deployment, project management, in-person and off-site network support and repair, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Project Requirements Definition Professionals
Project Planning Engineer
For advanced project management assistance, Progent can provide access to veteran IT professionals with decades of background in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers follow best practices to make sure strategic projects are completed on schedule and within budget.
