San Mateo Consulting
Temporary IT Staffing for Computer Support Groups
Besides offering rapid contact with high-level IT consultants and subject matter experts to help San Mateo, California organizations to resolve discrete IT problems or strategic projects, Progent offers short-term supplemental staffing to deliver more broadly defined services such as PC help, IT management, and Help Desk call center services. Short-term staffing can help businesses to respond to expected or unexpected increases in the need for network services, which may be caused by scenarios like mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also cover voids resulting from the absence of full-time IT personnel because of vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Program Progent's short-term staff augmentation services give businesses the ability to respond to surges in demand for IT personnel without dealing with the expense and delays associated with reviewing and hiring appropriate technical personnel and without the burden of adding to your full-time head count.
Key aspects of Progent's short-term supplemental staffing services include:
- Fast access to proven IT professionals
- Simple engagement, termination, and re-engagement of services
- Seamless extension of your full-time IT staff
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close relationship with a top-level, full-service source for network expertise
Progent's shared Help Desk service is a specialized flexible staff expansion alternative that enables IT groups to divide the work of Call Center support transparently between their internal network personnel and Progent's extensive pool of technical support experts. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint support alternative powered by the industry's leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing remote and on-premises IT services for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for San Mateo, California Companies
Progent's veteran roster of certified consultants and technical experts offers San Mateo, California companies a wide range of remote consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Microsoft Entra Integration
- Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote Network Technical Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Troubleshooting
- Cybersecurity Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Colo Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- Smartphone Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Surveys
Contact Progent for Temporary Staffing Services for San Mateo, California Companies
To learn more details about Progent's short-term staff augmentation services for San Mateo, California businesses, call
An index of content::
Aironet Information Technology Consulting
Engineer Aironet 3600 Access Point
Progent's Cisco certified wireless networking consultants offer affordable remote and on-premises support for both legacy and current Wave 2 Aironet wireless access points and Progent can assist your business to plan and maintain Wi-Fi environments that include indoor and outside/industrial Aironet access points.
Programming Firms Excel
24/7 IT Consultant Microsoft CRM
Progent's application experts can provide in-depth support, custom development, integration help, and webinar classes for leading business applications covering key areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support online, Progent can assist small businesses anywhere in the U.S. to save the time and expense related to travel and on-site activity without sacrificing the effectiveness of consulting support.
Virtual Support Desk IT Services
Shared Helpdesk IT Services
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Small Business WAP321 Computer Consulting
Small Business WAP561 Technical Support Services
Progent's Cisco-certified wireless technology experts can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
24x7 Solaris Troubleshooting
Sun Solaris Network Engineer
If your business computer system combines Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's Solaris and Windows integration assistance offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and management, online technical support and repair, on-site technical support, and Help Desk services.
Ekahau Wi-Fi Planning On-site Support
Ekahau Wi-Fi Site Debugging Online Troubleshooting
Progent's Ekahau-certified Wi-Fi experts can help your business to design, deploy, enhance, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
SonicWall TZ500 Firewall Firewall Audit
SonicWall TZ500 Firewall Security Auditor
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your business operations.
MSP360 Managed Backup Network Engineer
Top Rated MSP360 Managed Backup IT Consultants
Progent can help you to create, implement and administer a backup solution built around MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from user mistakes, system error, ill-intentioned insiders, and external attacks like ransomware.
Expert Microsoft Certified Dynamics GP Power BI Technical Support Services
Configuration Dynamics GP/Great Plains
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP line, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you can license only the functions you currently require, with the ability to expand users and increase capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and manage Microsoft Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.
Juniper SSG550M Router Cybersecurity Company
24-7 Juniper SSG Firewall Secure
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
NinjaOne Automated Server Management IT Services
NinjaOne Desktop Monitoring Online Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the health of vital devices.
Snatch ransomware hot line Professional
ransomware removal and data recovery Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Skype for Business certificate management Consulting
Engineers Skype for Business Reverse Proxy Server
Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco UC. Progent's certified network security consultants can assist you create and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.
Windows Server 2019 Virtual Machine Online Support Services
24-Hour Support Services Windows Server 2019 Security and Compliance
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Windows Hyper-V 2016 Private Cloud Remote Support
Windows Server Hyper-V 2016 Hybrid Cloud Support Services
Windows Hyper-V 2016 incorporates key technologies initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid installation, create and carry out a non-disruptive migration strategy, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business value.
Top Ranked Palo Alto Networks PA-400 Series Firewalls Security Consultant
Palo Alto Networks PA-800 Series Firewalls Network Consultants
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security solution that extends across your on-premises and cloud resources and protects all users at any location with any endpoint device.
SCCM 2012 Intune Integration Consulting Services
SCCM 2012 Upgrade Specialists
Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older device and application management solution or help you to modify your current SCCM 2012 environment to support your changing IT needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Windows 2003 Cluster Technical Support
SQL Server Cluster Computer Consultant
Progent offers Microsoft Windows Cluster Server expertise to help your company deploy fault-tolerant clustered servers that can deliver 24x7 operation. Clustered Windows servers for fault-tolerant systems include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you create high availability server clustering environments around Windows Server 2003 Cluster, Progent's Certified Windows experts ensure that your fault-tolerant server clusters are set up to maximize the competitive value of your computer network.
Cloud Backup Security Help and Support
Offsite Managed Backup and Recovery Services Engineer
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information.
IT Services Service Reports
Tracking Service Costs Online Support
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support firms who provide minimal documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support reports sent by every consultant to every customer. The practice of documenting and organizing support activity results in more efficient support and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who won't let go of vital service information.
Consulting Services ransomware removal and restore
Consulting Services Egregor ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Offsite Workforce Endpoint Management Integration Support
Offsite Workers Endpoint Management Network Consulting
Progent can assist small and medium-size companies to deploy unified endpoint management and monitoring platforms for administering endpoints used by at-home workers.
Exchange 2013 Active Directory Professional
Online Consulting Exchange 2013 Upgrade
Microsoft Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact vital areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Small Business IT Outsourcing Consultant Services
Specialists Small Business IT Outsourcing
Progent is structured to provide in-depth online consulting for all technical areas associated with today's small company information systems and offers an array of strategic, as-needed services including a temporary Chief Information Officer to provide advanced IT design and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus protection as a managed service, project management for critical projects like office moves oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and reliable network infrastructure, security engineers to verify data safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, enhance, or repair business application programs.
Altaro VM Backup Management Technical Support Services
Remote Technical Support Altaro VM Backup Scheduling
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to help you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
SentinelOne Endpoint Virus Immunization Consulting
SentinelOne Singularity Control Reseller Information Technology Consulting
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
SMS Upgrade Support and Help
Help and Support SMS Server Upgrade
Progent's Microsoft certified experts provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical software rapidly and automatically to appropriate users, reduce product expense and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational costs by fully utilizing the management capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.
24-Hour SonicWall NSA 9250 Firewall Cybersecurity Team
Security Evaluation SonicWall Capture ATP
Progent's certified SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your business operations.
SCCM and Exchange Consulting
Online Troubleshooting SCCM Software Inventory
System Center Configuration Manager automates software deployment and updating, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
wireless IP phone integration Professionals
wireless VoIP phone integration Technology Consulting Services
Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and on-premises support to help your organization build and administer a Cisco Wi-Fi VoIP phone solution by providing integration services that range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Progent's Management Outsource
Top Quality Progent Management Providers
Progent's management team consists of seasoned professionals with decades of experience delivering computer consulting, technical support, and strategic information system planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having assembled a management team that can provide businesses with the top service value available anywhere.
Juniper Junos os Security Firm
Juniper Junos Network Consultant
Progent's Juniper-certified network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to enable you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage environments that include a combination of Juniper's OS platforms.
SCCM 2012 Troubleshooting Support Outsourcing
SCCM 2012 Planning Technical Support Services
Progent can help you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Remote Support Services Developing Phase: Pilots
Manage Deploying Phase: Implementation
When performing consulting tasks for corporate customers, Progent follows a phased approach driven by defined milestones in order to achieve budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All phases are documented to make available a detailed summary of technical services performed and to assist in downstream system support.
Online Help System Center 2016 and Exchange Integration
System Center 2016 and Operations Management Suite Support Outsourcing
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
