Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Sandy Springs organization to pick the appropriate tools and follow leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for getting you over occasional IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Sandy Springs, Georgia businesses to with any aspect of building a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support an at-home work environment can be particularly complex if you have to accommodate a mix of personal hardware like PCs and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both legacy as well as current technologies in remote office solutions enables you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services offered by Progent to help your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated remote employees to use IT resources situated at your corporate data center or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to view and use a data center computer's desktop. This provides network managers more control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent can provide expert remote support for setting up home routers from a range of vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently used by at-home employees to access their router for work. This can cause throughput and security issues. Progent can assist businesses to mitigate these problems by delivering services that include Cisco Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration help.
  • Internet access methods impact the performance and availability of connections between telecommuters and the company network. Business-critical applications may require backup Internet connections in the event the primary connection breaks. Progent offers expertise for picking Internet service providers, choosing appropriate bandwidth and data volume offerings, and integrating redundant Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Sandy Springs, Georgia company, call 1-800-993-9400 or refer to Contact Progent.