Enlarging your at-home workforce can have a major impact on network architecture, security/compliance, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Santa Cruz company to pick the appropriate technologies and follow best practices in building and operating a safe virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services that go from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Santa Cruz, California companies to with any facet of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
A sudden, organization-wide transition to a teleworker workforce, which could be the result of a pandemic or as a component of a disaster recovery plan, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk Call Center services allow businesses to outsource or augment their Call Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Santa Cruz, California company, call