São José dos Campos Remote Workforce Solutions Support Services
Collaboration Systems Consulting and Support Services
Expanding your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and company processes. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your São José dos Campos company to select the appropriate tools and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from on demand guidance for getting you past occasional technical bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist São José dos Campos, São Paulo businesses to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office suites, providing a powerful ecosystem of productivity apps that create a cohesive user experience for exchanging data and ideas throughout multiple sites and on a broad range of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange Server since their first releases and can assist businesses to configure these critical collaboration platforms to maximize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for supporting its complete range of features. For additional information about Progent's support services for Microsoft Teams, visit planning and configuration consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by providing policy-driven access to content, business processes, and utilities for searching through company-wide business data. SharePoint enables you to create protected web portals that allows remote workers to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint support services, refer to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, refer to planning and configuration expertise for Exchange.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers can share them safely via a web browser. Provided with Microsoft 365, OneDrive enables at-home workers to co-edit documents. Revisions made offline are automatically synced when you go back online. For details about Progent's consulting services for Microsoft OneDrive, see Onedrive integration experts.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your São José dos Campos, São Paulo company, call
An index of content::
Computer Consulting Server and Desktop Monitoring and Reporting
Remote ProSight Remote Server Management Consulting Services
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they can impact productivity.
Microsoft Experts SMS Server 2003 Migration Network Consulting
SMS Migration Information Technology Consulting
Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects involving processes that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and standards to manage handheld computers and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that includes standards, procedures and technologies to keep your IT network safe.
Internet Data Center Technical Support Services
After Hours Colo Support Services
Colocation sites make it possible for companies to share enterprise-class facilities for hosting network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation program such as selecting and moving to a colocation facility, designing system topology, defining required equipment, on-site and remote maintenance, establishing offsite system management, and education your IT personnel.
CIO Online Technical Support
Chief Information Officer Network Engineer
Progent can provide small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible IT products to enhance business operations so they match better with your business goals. Your business can develop and implement a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.
Microsoft Expert Network Consultants Monitoring and Reporting
Microsoft Operations Manager Technology Consulting Services
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and fixing SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious issues detected by System Center 2012 Operations Manager.
Unified Messaging Integration Services
Online Troubleshooting Unified Communications Manager IM and Presence Service
Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express offer a modern IP-PBX by integrating tightly with unified messaging applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and onsite expertise to assist organizations of any size to create and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent's consultants can help with any aspect of Unified CM support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Azure and Android integration Engineer
Azure and SCDPM integration Services
Progent can help businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the typical errors small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Wireless Integration Case Studies
Proxim Tsunami Wireless Case Study
Progent delivered a wireless integration environment that enabled a school to increase efficiency and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to outside interference.
Windows Hyper-V 2016 PowerShell Remote Troubleshooting
Remote Support Services Windows Server Hyper-V 2016 Containers
Windows Hyper-V 2016 incorporates key technologies initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
ProSight Remote Network Troubleshooting Online Help
ProSight Network Infrastructure Monitoring Outsourcing
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need important updates, or identifying the cause of performance problems.
SQL Server 2014 In-memory OLTP Consultant Services
Online Troubleshooting SQL Server 2014 AlwaysOn
SQL Server 2014 includes major enhancements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services such as system design, deployment, management, remediation, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Cisco VPN Support and Help
Cisco Support Services Cisco VPN
Cisco's security and remote connectivity technology for small to mid-size companies represent a full array of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives.
24/7/365 Juniper NetScreen Protection
Juniper NetScreen 5400 Firewall Consulting Services
Progent's Juniper-authorized NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor environments.
Security Companies Palo Alto Networks PA-400 Series Firewalls
24-Hour Palo Alto Networks PA-5450 Firewall Security Consultant
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity solution that extends across your on-premises and cloud assets and protects all users at any location with any device.
24/7 Microsoft Experts Setup and Support SharePoint 2007
SharePoint Server 2007 Remote Consulting
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and data. Microsoft SharePoint provides a central location for your workers or clients to connect to, organize, distribute and interact with useful data, documents, and applications and to communicate with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data they've created in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to support your existing SharePoint solution or migrate to the current release of SharePoint.
Hornetsecurity Altaro 365 Total Backup Online Help
Consulting Hornetsecurity Altaro M365 OneDrive Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
MSP360 B2 Backup Storage Consultant Services
MSP360 GSuite Backup Online Technical Support
Progent can help you to design, install and administer a backup/restore solution based on MSP360 Backup software to protect your assets residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by user mistakes, software flaws, malicious insiders, and external assaults such as ransomware.
System Center MOM Consultant
Microsoft System Center Operations Manager Remote Troubleshooting
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Snatch ransomware recovery Professional
Specialist MongoLock ransomware recovery
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
GIAC Network Security Testing
Award Winning Consultancy Security Information and Event Management
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the security disciplines covered within GIAC certification including evaluating infrastructure vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Small Business Wireless Integration Support
Wireless Bridge Computer Consultant
Progent's wireless engineers can help small businesses design, select, test, install and support secure building-to-building wireless bridges that integrate transparently into your existing network while offering a level of security that equals or excels wired interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and install the wireless link technology that match your company needs.
24x7 Q and A about Telecommuting Cisco Consulting Career
FAQ about Network Consultant Remote Support Job
For answers to frequent questions about becoming employed by Progent, refer to Jobs at Progent Q&A.
CRM Integration Services
Top CRM Remote Technical Support
Microsoft CRM helps small companies build profitable client relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help improve selling success and offer consistent, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
SBS 2011 Computer Engineer
Microsoft Small Business Server 2011 IT Consulting
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a computer consultant with real-world background planning and building seamless, end-to-end business network environments. Progent's Small Business Server consultants have an average of more than 10 years of background integrating business networks founded on Microsoft platforms. This expertise assures you success in deploying, administering, and repairing network environments that include the Microsoft SBS Server suite of servers and productivity software.
WiMax Engineer
ADSL2+ Engineers
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution matches your business requirements. Support services available from Progent include assessment of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and upgrading dependable BGP architectures.
Largest Dynamics GP Great Plains Software Online Help
Dynamics GP Specialist
Progent can help you plan and implement a smooth move to Microsoft Dynamics GP so that you retain your data, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Cisco Video Conferencing Consultancy
LifeSize 220 Series Telepresence Services
Progent can provide the support of a veteran consultant with extensive experience installing, maintaining, and enhancing immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management group, your ISP, and your video conferencing platform vendor to help your company maximize the strategic value of your telepresence ecosystem.
Integration Support Office 365 Integration
Microsoft 365 Integration Support
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud resources.
Emergency Microsoft Expert Non-stop Clustered Servers Remote Support
High-Availability Failover Clustered Servers Online Support
Progent provides Windows 2003 Cluster Server support to help your company deploy non-stop clustered servers designed to deliver 100% operation. Windows cluster servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too build high availability server clustering solutions powered by Microsoft Windows Server 2003 Cluster, Progent's Certified Windows professionals make sure that your non-stop clustered servers are configured to optimize the strategic advantage of your computer system.
Mac Penetration Testing Troubleshooting
OS X Security Remote Support
Progent's certified security staff can show you how to safeguard your Mac environment through professional support offerings such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and creating a company-wide security strategy appropriate for the particular goals of your corporate information system.
ISA 2004 Server Outsourcing
24/7/365 Troubleshooting ISA 2000 Server
Progent's Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and internal threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
CRISC Certified Risk and Information Systems Control Manager Specialist
CRISC Risk and Information Systems Control Professionals
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management strategy following best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
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