Expanding your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your São Paulo company to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent offers services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist São Paulo, São Paulo companies to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Integration for Remote Workers
Extending the corporate phone system to accommodate teleworkers is critical to supporting a productive at-home workforce. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice service that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses optimize their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM supports additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your São Paulo, São Paulo organization, phone 1-800-993-9400 or refer to Contact Progent.