Expanding your remote workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Savannah company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services that go from as-needed expertise for helping you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can assist Savannah, Georgia businesses to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

IP Voice Integration for At-Home Workers
Extending the business PBX environment to include teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP management. Progent can help businesses of any size to plan or tune a telecommuter VoIP environment that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM manages additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver online integration and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter environment for your Savannah, Georgia organization, call 1-800-993-9400 or go to Contact Progent.