Enlarging your telecommuter workforce may have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Ottawa company to select the right technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Ottawa, Ontario organizations to succeed with any aspect of building a high-performing work-from-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.

Security and Compliance for Remote Workers
At-home employees commonly use their personal computers and usually operate in an unsecured physical space. This situation increases their susceptibility to cyber attacks and requires judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of policies based on best practices. Progent's seasoned roster of cybersecurity solutions experts can help you to plan, deploy and manage a compliant security solution that protects vital IT assets in environments that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to build a network that can be securely utilized by local users and by telecommuters, mobile employees, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and control appropriate access rights to various groups of users and to expand your network and modify your cybersecurity posture as your business evolves and as cyber threats grow more complex. Progent works with both new and older firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, go to firewall configuration and support expertise.

Remote Security Monitoring Services for TeleworkersOnline Endpoint Monitoring makes it possible to track the various computers utilized by telecommuters and either block or identify and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to detect new attacks on arrival. When a cyberattack is discovered, ProSight ASM instantly disconnects the impacted endpoint from the corporate network to quarantine the malware. Since the ProSight ASM agent is self-contained, endpoints remain secure even if they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight ASM, see remote endpoint security monitoring for teleworkers.

Two-factor Authentication (2FA) Services for At-Home WorkersProgent's Duo authentication Services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected online account and enter your password you are requested to verify your identity via a unit that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be used as this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can register several validation devices. For more information about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all classes of external and internal security attacks for a network that includes an at-home workforce. Progent can deploy remote, automated security inventory software for rapidly and economically uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's endpoint security audit consulting services, which can be managed by security experts with top certifications such as CISM, CISSP, and GIAC, can help your business to audit your processes and policies and assess your IT architecture to allow you to design the highest level of security for your at-home workers.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that can deliver automated threat assessment of your at-home environment as well as your internal and perimeter networks so you can uncover, rank, remediate, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can assist you to deploy NodeZero to carry out thorough pentests of your perimeter and your internal network in order to determine your current security profile. Progent can also help you to harden your network security and can help you to plan and deploy a unified cybersecurity strategy that simplifies management and provides optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT assets. To learn additional details about Progent's threat analysis solutions powered by on NodeZero's pentest platform, visit Consulting Services for NodeZero's PEN Test Products.

Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing critical areas to focus on for securing a network that incorporates telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Ottawa, Ontario organization, phone 1-800-993-9400 or refer to Contact Progent.