Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Brooklyn organization to select the right tools and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services that go from on demand guidance for getting you past occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Brooklyn, New York companies to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed to support an at-home workforce can be especially complex if you must manage a combination of personal hardware like PCs and notebooks, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online support for both outdated as well as modern technologies in remote office solutions allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for implement necessary upgrades. Support services offered by Progent to help you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a safe connection for authenticated at-home employees to access IT assets located at your corporate data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to view and use a data center computer's desktop. This technology provides network managers substantial control over the computing environment of at-home employees and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert online support for integrating home routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, often shared by families and visitors, are commonly used by at-home employees to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can assist businesses to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi access point integration help.
  • Internet access methods impact the performance and availability of connections between telecommuters and the company network. Mission-critical processes might require backup Internet connections in case the normal connection fails. Progent can provide expertise for selecting Internet service providers, choosing sensible service packages, and setting up redundant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Brooklyn, New York business, phone 1-800-993-9400 or go to Contact Progent.