Expanding your telecommuter workforce may have a major effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your San Francisco company to pick the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist San Francisco, California companies to succeed with any facet of building a high-functioning remote work environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, data security, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure required to support a remote work environment can be particularly challenging if you have to manage a combination of personal equipment such as PCs and notebooks, routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's background delivering remote support for both legacy and current IT products in remote office venues allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for implement necessary updates. Support services available from Progent to help your company to implement a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a safe tunnel for authenticated remote workers to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a remote computer's desktop. This technology provides network managers more control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide top-tier online support for configuring home routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and guests, are frequently used by at-home employees to connect to their router for work. This can cause performance as well as cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between telecommuters and the company network. Line-of-business processes might demand redundant Internet connections in the event the primary connection breaks. Progent can provide expertise for selecting Internet service providers, choosing appropriate bandwidth and data volume packages, and integrating redundant Internet access. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your San Francisco, California organization, phone 1-800-993-9400 or go to Contact Progent.