Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Stockton organization to select the appropriate tools and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide support services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Stockton, California businesses to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required for an at-home work environment can be especially challenging if you must accommodate a combination of personal equipment like desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online support for both outdated and current IT products in remote office solutions allows you to make cost-effective use of your existing network infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Support services available from Progent to help you to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure connection for authorized at-home employees to access IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your remote workers to set up Cisco's AnyConnect client software for secure VPN tunneling for a wide selection of endpoint devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a data center PC's desktop. This provides IT managers significant control over the digital environment of telecommuters and offers remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote support for setting up routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and guests, are frequently utilized by at-home employees to connect to their router for work. This can cause performance and security issues. Progent can help you to mitigate these problems by delivering services that include Cisco Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point setup assistance.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the corporate network. Line-of-business applications may demand redundant Internet connections in the event the primary connection breaks. Progent offers guidance for picking Internet service providers, picking sensible service offerings, and setting up high-availability Internet connections. Refer to Internet access integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Stockton, California company, phone 1-800-993-9400 or refer to Contact Progent.