In addition to offering rapid contact with high-level network consultants and subject matter experts to help Hayward, California businesses to resolve discrete technical problems or longer-term projects, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as desktop help, network administration, and Help Desk services. Temporary staffing makes it possible for businesses to respond to anticipated or surprise peaks in demand for IT personnel, which may be caused by scenarios such as company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also cover gaps resulting from the absence of full-time IT personnel because of vacations, illness, termination, or other reasons.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staffing services give organizations the versatility to respond to increases in requirements for network personnel without dealing with the costs and hassle associated with vetting and hiring reliable technical help and without the burden of increasing your in-house staff size.

Important features of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned IT pros
  • Simple initiation, termination, and resumption of services
  • Seamless augmentation of your in-house network support team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Close working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a specialized on-going staff expansion alternative that enables IT groups to share the work of Help Desk support seamlessly between their in-house network staff and Progent's extensive team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center program is a joint service solution based on by the industry's leading group professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT expertise for organizations across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for Hayward, California Organizations
Progent's veteran roster of certified consultants offers Hayward, California organizations a wide range of online technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staffing Services for Hayward, California Companies
To find out more about Progent's temporary staff augmentation services for Hayward, California organizations, call 800-993-9400 or visit Contact Progent.