In addition to offering rapid access to guidance from high-level network professionals and subject matter experts to assist Denver, Colorado businesses to resolve discrete technical issues or strategic initiatives, Progent offers short-term supplemental staffing to deal with more broadly defined services like desktop help, network management, and Call Center services. Temporary staffing can help businesses to deal with planned or unexpected peaks in the need for IT services, which may result from scenarios such as company mergers, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also cover voids caused by the loss of full-time staff members due to scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staffing Services
Progent's short-term supplemental staffing services offer businesses the versatility to respond to surges in demand for network personnel without dealing with the expense and hassle that come with reviewing and hiring reliable technical personnel and without the risk of adding to your full-time staff size.

Important features of Progent's temporary staffing services include:

  • Fast availability of reliable network pros
  • Easy engagement, termination, and re-engagement of services
  • Transparent augmentation of your in-house IT team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close working relationship with a top-level, full-service source for network support
Progent's Shared Center Service
Progent's co-managed Help Desk program is a specialized flexible staff augmentation alternative that allows IT organizations to divide the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Call Center program is a collaborative service solution based on by the leading group PSA platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT services for organizations of all sizes throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Denver, Colorado Companies
Progent's nationwide roster of certified engineers can provide Denver, Colorado companies a wide array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Denver, Colorado Organizations
To find out more details about Progent's temporary supplemental staffing services for Denver, Colorado companies, call 800-993-9400 or visit Contact Progent.