In addition to offering rapid contact with high-level IT consultants and subject matter experts (SBEs) to help Sherman Oaks, California companies with specific technical problems or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized services like desktop support, network management, and Help Desk call center response. On-demand staffing makes it possible for organizations to deal with expected or unexpected peaks in the need for network services, which may result from scenarios such as company mergers, site moves, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Temporary staffing can also fill voids resulting from the loss of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's temporary staff augmentation services offer organizations the versatility to react to surges in demand for network personnel without dealing with the costs and hassle associated with reviewing and recruiting professional IT help and without the risk of adding to your permanent staff size.
Key features of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Service
- Rapid access to proven network pros
- Simple initiation, cessation, and re-engagement of services
- Transparent extension of your full-time IT team
- Comprehensive documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close relationship with a world-class, full-service source for IT expertise
Progent's co-managed Help Desk Call Center program is a specialized on-going staff expansion alternative that allows IT organizations to share the work of Help Desk support seamlessly between their internal network staff and Progent's nationwide pool of technical support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Call Center service is a joint support solution based on by the industry's leading group professional services tool for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite network expertise for businesses of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Sherman Oaks, California Organizations
Progent's veteran roster of certified consultants offers Sherman Oaks, California businesses a wide array of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staffing Services for Sherman Oaks, California Organizations
To find out more about Progent's short-term staffing services for Sherman Oaks, California companies, call 800-993-9400 or visit Contact Progent.