Boston Consulting Expertise
IT Staff Augmentation for Network Service Teams
Besides providing rapid access to high-level network professionals and subject matter experts to assist Boston, Massachusetts companies with discrete technical issues or longer-term initiatives, Progent can provide temporary staffing to deal with more broadly defined assistance such as PC support, network administration, and Help Desk services. On-demand staffing can help organizations to respond to expected or unplanned increases in demand for network personnel, which may be caused by situations such as company mergers, site moves, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also fill voids resulting from the loss of in-house IT personnel because of scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staffing Program Progent's short-term staffing services give businesses the versatility to respond to increases in requirements for IT services without dealing with the expense and hassle that come with vetting and recruiting reliable IT help and without the risk of increasing your in-house head count.
Important features of Progent's temporary staffing services include:
- Fast access to reliable IT pros
- Simple initiation, cessation, and resumption of services
- Transparent extension of your in-house network support staff
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Strong working relationship with a world-class, full-spectrum source for network support
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation option that allows IT groups to divide the work of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's shared Call Center service is a joint support solution powered by the leading shared professional services tool for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite network services for organizations throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Boston, Massachusetts Businesses
Progent's nationwide team of certified engineers offers Boston, Massachusetts companies a broad array of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and MS Entra ID Planning
- Microsoft 365 Configuration
- Microsoft Dynamics GP Expertise
- Microsoft Azure, AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Work from Home Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colocation Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Automation
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- Smartphone Integration
- iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for Boston, Massachusetts Businesses
To find out more details about Progent's short-term staff augmentation services for Boston, Massachusetts companies, call
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Hornetsecurity Altaro VM Backup Replication Technology Consulting
Online Support Altaro VM Backup with Exchange
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to help you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
24/7 ransomware defense checkup Specialists
Immediate MongoLock ransomware protection and recovery Consultancy
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability to block ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup system that minimizes your exposure to ransomware and meets your company's needs.
Windows Server 2019 Windows Admin Center Engineer
Windows Server 2019 Cluster Operating System Rolling Upgrade Network Consultants
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Offsite Workforce Cybersecurity On-site Technical Support
Remote Employees Security Outsourcing
Progent can assist small and medium-size organizations to install network security protection solutions and deliver response expertise for work-from-home employees.
Mac Online Professionals
OS X Online Consultants
Progent offers nationwide remote technical support and consulting services for companies that run macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft products. Progent's engineers offer Mac clients a range of services including desktop assistance, migration to the latest version of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Remote network consulting offers maximum return for your information technology budget by preserving client productivity and shortening the time billed for computer analysis and repair. Advanced remote support tools and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be remediated over the phone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to help with the toughest network problems.
SCVMM 2012 and SharePoint Help and Support
24 Hour SCVMM 2012 Live Migration Computer Consulting
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.
Offsite Workers IT Consultant
Top Telecommuter Services Information Technology Consulting
Progent has 20 years of experience assisting small and mid-size companies to plan, implement, optimize, administer, and troubleshoot IT networks that incorporate teleworkers.
Development Firm Dynamics GP 2015 SmartList Designer
Top Quality Microsoft Dynamics GP 2015 Reporting Consultancy
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports the most popular smart phones and tablets, permits single sign-on with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and hands-on experience to address the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the business value of your investment in this powerful platform.
After Hours ransomware protection report Consultant Services
ransomware response and recovery Engineer
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to collect information about your existing antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup environment that reduces your exposure to a ransomware attack and aligns with your company's requirements.
Information Technology Consulting NinjaOne RMM and Progent NOC Automated Server
Specialists NinjaOne and Progent NOC Server Management
A centerpiece of Progent's NOC is its powerful integration of NinjaOne RMM, a comprehensive RMM platform which enables automated alerting and streamlined incident response.
Biggest Technology Consulting Company Desktop Technology
Urgent Microsoft Desktop Small Office IT Consultants
Progent can deliver a wide array of cost-effective support services to assist your company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online technical support for single computers or laptops or work with you to plan and implement a company-wide rollout of new or updated operating system platforms and business applications. Progent can also provide consultants and technical workers to help your company to plan for and implement an office relocation or consolidation organized to produce the least possible interruption to your productivity.
