Besides providing rapid access to guidance from high-level IT consultants and subject matter experts to assist Stamford, Connecticut companies to resolve specific IT issues or longer-term initiatives, Progent can provide temporary staffing to deal with more generalized services like PC support, network management, and Call Center response. Short-term staffing makes it possible for organizations to respond to expected or surprise increases in the need for network services, which may result from situations like company mergers, data center moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover gaps left by the loss of in-house IT personnel due to vacations, illness, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services offer businesses the flexibility to react to increases in demand for IT services without being saddled with the expense and hassle that come with reviewing and hiring appropriate IT help and without the burden of increasing your in-house head count.

Important features of Progent's temporary staff augmentation services include:

  • Fast access to proven IT professionals
  • Simple engagement, cessation, and resumption of services
  • Seamless extension of your in-house IT team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a top-level, full-service resource for network expertise
Progent's Co-managed Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff augmentation option that enables IT organizations to divide the work of Help Desk support seamlessly between their in-house network staff and Progent's nationwide team of IT support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Call Center program is a collaborative service alternative based on by the leading group PSA platform for managing, service requests, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network expertise for businesses throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Stamford, Connecticut Organizations
Progent's nationwide team of certified consultants and technical experts offers Stamford, Connecticut companies a wide array of online technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staffing Services for Stamford, Connecticut Businesses
To learn more about Progent's temporary staffing services for Stamford, Connecticut companies, call 800-993-9400 or visit Contact Progent.