Besides offering fast access to top-tier IT consultants and subject matter experts to assist Uniondale, New York organizations to resolve specific IT issues or longer-term initiatives, Progent can provide temporary staffing to deliver more generalized assistance like desktop support, IT management, and Help Desk response. On-demand staffing can help businesses to deal with expected or surprise peaks in the need for network personnel, which may be caused by situations like company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids left by the loss of in-house staff members because of scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary supplemental staffing services offer businesses the ability to react to increases in requirements for IT personnel without dealing with the expense and hassle associated with identifying and hiring appropriate IT help and without the burden of adding to your in-house staff size.

Important features of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned network pros
  • Simple initiation, termination, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Strong relationship with a top-level, full-spectrum source for network expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk program is a specialized on-going staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their internal network staff and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center program is a collaborative service solution powered by the industry's leading group professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT services for businesses of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Uniondale, New York Businesses
Progent's veteran team of certified consultants and technical experts can provide Uniondale, New York businesses a broad range of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Uniondale, New York Companies
To find out more about Progent's temporary staff augmentation services for Uniondale, New York businesses, call 800-993-9400 or visit Contact Progent.