Besides providing rapid access to guidance from high-level network professionals and subject matter experts (SMEs) to help Uniondale, New York businesses to resolve specific IT issues or longer-term projects, Progent offers temporary staffing to deliver more broadly defined services like PC support, network administration, and Call Center services. On-demand staffing makes it possible for businesses to deal with planned or surprise surges in demand for network services, which may result from scenarios such as company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary supplemental staffing can also cover voids left by the absence of full-time IT personnel due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staffing services offer businesses the versatility to react to increases in demand for IT personnel without being saddled with the costs and hassle that come with vetting and recruiting appropriate IT personnel and without the risk of increasing your full-time staff size.

Key features of Progent's short-term staffing services include:

  • Rapid availability of proven network professionals
  • Simple engagement, termination, and resumption of services
  • Transparent extension of your full-time IT team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong working relationship with a top-level, full-spectrum source for network expertise
Progent's Co-managed Center Service
Progent's shared Help Desk Call Center service is a specialized flexible staff augmentation option that enables IT groups to share the work of Help Desk Call Center support transparently between their in-house network staff and Progent's extensive team of IT support experts. Acting as a seamless supplement of your full-time Call Center, Progent's shared Call Center service is a collaborative service solution based on by the industry's leading group PSA platform for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing online and onsite IT expertise for organizations across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Uniondale, New York Businesses
Progent's veteran team of certified consultants offers Uniondale, New York businesses a broad array of remote technical guidance and debugging services. Practice areas covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Uniondale, New York Businesses
To find out more about Progent's short-term staff augmentation services for Uniondale, New York organizations, call 800-993-9400 or visit Contact Progent.