Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to be slower to become aware of a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can manage within a victim's system, the more time it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses in the Sioux Falls metro area to identify and quarantine infected devices and guard undamaged assets from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Sioux Falls
Modern strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery almost impossible and basically throws the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom payment in exchange for the decryptors required to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional payment for not posting this data or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.
The recovery process after a ransomware incursion has several distinct stages, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.
- Quarantine: This urgent initial response requires blocking the lateral progress of the attack within your network. The more time a ransomware attack is permitted to run unrestricted, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment activities consist of cutting off infected endpoint devices from the network to restrict the spread, documenting the environment, and securing entry points.
- Operational continuity: This involves bringing back the IT system to a minimal acceptable degree of functionality with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and line-of-business applications, network topology, and safe remote access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complicated restoration effort. Progent understands the urgency of working quickly, continuously, and in concert with a customer's management and network support group to prioritize tasks and to put vital resources on line again as fast as feasible.
- Data recovery: The effort required to recover data impacted by a ransomware assault varies according to the state of the systems, the number of files that are affected, and which restore methods are required. Ransomware assaults can take down pivotal databases which, if not properly shut down, may have to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical platforms depend on Microsoft SQL Server. Some detective work may be needed to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users.
- Implementing modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical anti-virus tools deployed by many of the world's biggest enterprises such as Walmart, Visa, and NASDAQ. By delivering real-time malware blocking, detection, mitigation, restoration and forensics in a single integrated platform, ProSight ASM reduces total cost of ownership, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities include establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the cyber insurance provider; negotiating a settlement and timeline with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption tool; debugging failed files; creating a pristine environment; mapping and reconnecting drives to reflect exactly their pre-attack state; and reprovisioning computers and services.
- Forensics: This process is aimed at discovering the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of how a ransomware attack progressed through the network helps your IT staff to assess the damage and highlights vulnerabilities in rules or work habits that need to be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensic analysis is typically assigned a top priority by the insurance carrier. Because forensics can be time consuming, it is critical that other important activities such as business resumption are performed concurrently. Progent has a large team of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the United States for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP applications. This breadth of skills gives Progent the ability to salvage and integrate the surviving parts of your information system following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has worked with leading insurance providers like Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Sioux Falls
For ransomware recovery expertise in the Sioux Falls metro area, call Progent at 800-462-8800 or go to Contact Progent.