Expanding your telecommuter workforce can have a major impact on network infrastructure, security, and company culture. Progent has two decades of background assisting SMBs to design, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Sioux Falls company to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services ranging from as-needed expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Sioux Falls, South Dakota organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the corporate phone system to accommodate telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of any size to design or tune a telecommuter VoIP service that provides the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations tune their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter solution for your Sioux Falls, South Dakota organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

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    Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics solution that unifies data and processes throughout your company, interfaces easily with other applications, and connects employees, clients and suppliers regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, secure server and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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    Progent's certified engineers offers offsite and on-premises consulting expertise to help you to manage, support, and repair PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, backup and restore, remote connectivity, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring.

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