Skokie Work from Home Employees Connectivity Consultants
Call Desk Augmentation and Outsourcing Consulting Experts
Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Skokie organization to pick the right tools and follow best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can assist Skokie, Illinois organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, data security, backup/restore solutions, and unified management.
Help Desk Support for Teleworkers
An emergency, organization-wide switchover to a telecommuter business model, which might be the result of an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Support Desk. Progent's Call Center services make it possible for organizations to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's nationwide team of remote technical support specialists combined with world-class ticketing and follow-up software to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC technical support from initial service requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or edit their active trouble tickets, add details, and append screen captures and attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. To learn more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service allows your company to expand your current Call Desk organization by splitting delivery of Help Desk support transparently between your regular support personnel and Progent's nationwide roster of desktop support technicians and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collective support solution based on the number one professional services automation platform for managing service requests and ticketing, assigning ownership, tracking progress, and generating management reports. To learn how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver world-class technical support to your teleworkers, refer to Progent's Help Desk Call Center supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Skokie, Illinois organization, call
An index of content::
Consulting Services Cisco Firesight
Cisco Firepower Firewalls Engineer
Progent's Cisco-certified CCIE network engineers can help your company to manage your existing PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft 365 Exchange Online and on-premises Exchange Consultant
IT Consulting Hybrid Configuration Wizard
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.
SQL Server 2017 Application Migration Outsourcing
SQL Server 2017 Cybersecurity Support
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.
Cisco ASA Firepower Support Services
Firepower Services Support and Help
Progent's Cisco-Premier network consultants offer professional PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent's network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Exchange 2000 Upgrade Upgrade Consultants
Microsoft Exchange 2000 Upgrade On-site Technical Support
Progent is among the most qualified IT support companies for integrating email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Microsoft Exchange Server 2000 under typical scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Remote Support SQL Server 2016 Application Migration
SQL Server 2016 Reporting Services Support Outsourcing
Microsoft SQL Server 2016 offers significant improvements in performance, scale, data security, availability, BOYD support, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to help businesses of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Cloud Backup Security and Compliance Technology Consulting
ProSight ECHO Hybrid Cloud Data Backup Services Onsite Technical Support
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid recovery of critical data, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
24x7x365 Server Virtualization Outsourcing
Server Management IT Consulting
With virtual servers, companies are able to run multiple virtual servers on a single physical server. Virtual server technology allows businesses to enjoy all the advantages of server segmentation, but without the costs associated with purchasing extra server hardware. Virtualization is the critical technology for building private clouds, which provide major benefits including lowering the costs of hardware, facilities, and management while enhancing information security, system reliability, and disaster recovery. Other key server management options include server monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can help you in all areas of server virtualization and management to allow your business to cut costs and conserve time.
Support Risk Response
CRISC Certified Onsite Technical Support
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, fault-tolerant system architecture that takes into account availability issues covering a wide array of network technologies and processes.
24-7 Altaro Microsoft 365 Total Mailbox Backup Integration Support
Hornetsecurity 365 Total Backup Remote Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft Certified Expert Exchange 2013 Compliance Remote Consulting
Exchange 2013 Load Balancing Integration
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements favorably impact vital facets of IT including manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and management for Microsoft Exchange 2013.
Onsite Technical Support Microsoft 365 OneDrive Integration
Office 365 PowerPoint Integration Configuration
Microsoft 365, formerly called Office 365, is Microsoft's growing family of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are available in a variety of subscription plans intended for customers ranging from individuals and households to global enterprises. Progent can provide fast and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine local and cloud-based resources.
Services Windows Server 2012 R2 Active Directory
Emergency Windows Server 2012R2 Storage Spaces Online Help
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, develop an enterprise-wide security plan, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
Critical Security Alerts Security Consulting
Security Auditor Critical Security Threat Bulletins
This page contains the latest updates on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs assistance securing your system against the latest IT security threats.
IT Services for Network Service Providers On-site Support
Remote Remote Technical Support Expertise for IT Service Providers
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own service brand as a seamless arm of your IT services team.
Microsoft 365 and iOS Support
Expert Microsoft Certified Hybrid Exchange Online and Exchange on-premises IT Consultant
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Progent Cybersecurity Experts Consulting
Progent Cybersecurity Experts in the News Specialists
Progent in the News is managed by cybersecurity expert Darrin Johnson.
ProSight Reporting Ticketing Support and Integration
ProSight Reporting Infrastructure Monitoring Setup and Support
ProSight Reporting is a growing suite of in-depth reporting plug-ins designed to integrate with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting Support for Network Service Firms Professional
Consulting Support for Network Service Providers IT Consultants
Progent's Reseller Program for IT Service Organizations lets you use Progent's consulting experts while retaining your own service brand as a seamless arm of your network consulting team.
Specialists MS Virtual Server Administration Website
Microsoft Server Consolidation Integration Support
Microsoft Virtual Server, run on the Windows Server 2003 operating system and powered by technology first developed by Connectix, delivers the power needed to carry out hardware reduction, application upgrade, and server quarantine projects via virtualization techniques in an enterprise-class IT network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies who want to improve operational efficiency in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can assist your IT staff to assess and integrate Microsoft Virtual Server 2005.
VMware NSX and SRM Disaster Recovery Services
Top Quality VMware VCDX-NV Professionals
VMware's NSX network virtualization platform enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Computer Consultants Wi-Fi Security
24-7 Mobile Connectivity Remote Consulting
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to integrate, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Nexus NX-OS Help and Support
Support and Setup Nexus 5600 Switch
Nexus series switches are designed to provide the speed, scale, availability, cloud readiness, density, security and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises support expertise to help you to create an optimal switch topology, set up test environments to confirm your network design, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance tests, configure advanced monitoring, fully utilize resources through virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the advanced zero-downtime features available for Cisco's Nexus products. Progent's consultants can also assist you to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.
Customer Relationship Management Integration Support
Microsoft CRM Integration
Progent's application experts offer advanced consulting, custom programming, integration help, and online classes for popular business applications covering key areas including ERP and MRP, general accounting, business reporting, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background providing advanced consulting services online, Progent can assist small businesses throughout the United States to eliminate the lost productivity and fees related to travel and on-site visits without sacrificing the effectiveness of technical services.
Technical Support Services Navision
24-7 MRP Developer Firms
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training tailored to meet your particular needs. Progent's consultants also can show you how to integrate and maintain a protected, robust network foundation to run your ERP, MRP and accounting solutions.
Microsoft Teams with Exchange Online Consult
24/7/365 Consult Microsoft Teams session border controller
File summary_Microsoft-Teams-Consulting-Experts.asp does not exist
24 Hour Application Consultant Microsoft Dynamics GP
Dynamics GP Software Development Support Outsourcing
Progent's expert solution designers and programmers can assist your business to build customizations to Microsoft GP that support the unique requirement of your business while retaining the advantages of Windows integration. Progent can also offer help with a selection of software development technologies that can be used to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Consultant Juniper Junos CLI
Juniper Junos Configuration Consultant
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Information Technology Consulting Microsoft SMS
Computer Engineer Systems Management Server
Progent's Microsoft consultants provide small and medium size businesses world-class consulting support for SMS Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is the new name for the update management solution formerly known as SMS Server. Configuration Manager provides a variety of new features to Microsoft Systems Management Server such as comprehensive automation, built-in Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS or Configuration Manager 2007 effectively for automated OS and application deployment, security patch control, software tracking, and licensing compliance. Progent's consultants can also assist you to migrate smoothly from SMS Server 2003 to System Center Configuration Manager.
Expert Development .NET Android
DotNET Development Firm
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.
Biggest Network Consultant Juniper Junos Network and Security Manager
Juniper Junos J-Web Intrusion Detection
Progent's Juniper-certified network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable your business to streamline the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a combination of Juniper's OS platforms.
ASA with Firepower Remote Technical Support
Cisco Firepower 9300 Series Firewalls Online Consulting
Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
VMware VirtualCenter Consultancy
VMware vCenter Server Consulting Services
Progent offers the support of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, cloud environments, or hybrid deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
Microsoft Exchange 2000 Upgrade Troubleshooting
Exchange 2000 Upgrade Consultants
Progent is among the most expert information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses get the full benefits of Microsoft Exchange Server 2000 for common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Auditor Check Point 15000 Firewalls
Top Check Point 19000 Quantum Force Firewalls Network Consultant
Progent's Check Point Software experts can show you how to choose and deploy Check Point Firewall utilities and appliances based on Check Point Software's security platform to offer an economical and effective security defense for your IT network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a central stop for on-going technical support, maintenance, training, and consulting expertise.
Select Topic: