Affordable network administration, maintenance, and Helpdesk services for businesses with 10-250 network clients users in the San Francisco Bay Area and throughout the U.S.

If you thought your business was too small to pay for the high reliability and security of an enterprise-class information system, then there's great news: Progentís System Support Service Programs take care of your system maintenance problems the same way many of the largest businesses do — by outsourcing.

Progent has developed a selection of system maintenance options and packages built on the automatic problem-solving features of Microsoft System Center Operations Manager (SCOM), an advanced system management software platform that tracks the stability, performance, and protection of your business network and uncovers potential troubles before they can impact your network. Progent's Network Support Packages also include network evaluation, security testing, Helpdesk Support, and the configuration of protected online connections between your network and Progentís service engineers. By finding network issues early, providing the majority of solutions remotely, and concentrating the combined expertise of Progent's Microsoft-certified support engineers, Progent can offer Northern Californian and other U.S. companies top quality system help at affordable prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options
Developed for systems with 10 to 50 desktop clients, the Small Business Network Support Service Program from Progent is a great solution for companies who canít justify the expense or distraction of hiring internal IT administrators and support staff, but who still require excellent network availability and performance and expert computer support. By utilizing the economy of online network access, the automated intelligence of System Center Operations Manager server monitoring, and the skill of Progentís Helpdesk service team, Progent can offer San Francisco Bay Area and other North American companies world-class system service at realistic costs. Learn more about Progent's Small Business Network IT Outsourcing Package.
Managed
Network Monitoring
Package

For medium-size businesses with 50-250 desktop clients and a small internal support group, this co-sourcing option is an economical alternative to maximize system availability, performance, and protection during standard work hours. This package includes Microsoft System Center Operations Manager configuration and proactive monitoring, Contact Center service, on-location help with expert escalation ability, plus contracted Service Level Agreements. Find out more information about Progent's Managed Network Monitoring Support Services.

Comprehensive
Network Monitoring
Package

Even if your company has a minimal network services staff and a modest IT budget, your information system can still feature the same high availability and responsiveness that once required a substantial in-house service organization. Progent's 24x7 Network Support Services, available as an option to companies throughout the U.S., combine the expertise of skilled Microsoft-qualified and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk service to keep your vital business software and hardware operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For more information concerning Progent's IT support packages, refer to Progent's Network Service Outsourcing Fact Sheets, available in Adobe Acrobat files for convenient printing.

To see an example of how Operations Manager helped a Northern California business achieve world-class network management, open the Microsoft Operations Manager Case Study.

To learn more information about Progent's Network Support Outsourced Services Packages based on Operations Manager, phone 1-800-993-9400 or refer to Contact Progent.
















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